Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Best service...and speedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and service. Rep was very helpful. Worked to get product delivered to Bellingham
I would recommend this to a friendBad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hassle on my computer. I can not remove it. Do not recommend.
No, I would not recommend this to a friendhaven't used it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it, so I can not give a proper review about it
No, I would not recommend this to a friendbogs down systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed on computer and it bogged the system and would not allow files to print to a printer. tjen want to additional money to fix its own issues it was causing on computer
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback! It sounds frustrating to have your system slow down and printing blocked after installing Norton 360, and then being asked to pay extra to resolve the issue.
Please reach out to https://www.norton.com/support for assistance—they can help troubleshoot the performance and printing problems without additional hassle. They’re best equipped to get your system running smoothly again.
We appreciate your input and hope this gets resolved quickly!
Ehhh...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton provides constant popups. It shows you whats wrong with your computer than keeps asking for more money to fix it.
No, I would not recommend this to a friendIts ok, but pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok products. A little pricey outside the introduction periods.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you.
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just ok. Not worth the price but a decent free trial.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your honest feedback. We're glad you found value in the free trial, even if the full subscription didn’t meet your expectations. We’re always working to improve and deliver the best possible experience, so your input is truly appreciated. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. You can always get in touch by chat or phone here www.norton.com/support. Thank you.
Nope - can't even give it away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is now craptastic - can't even give it away. And Lifelock got hacked.... exposing millions of customers data. Isn't it ironic?
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi srobak – Thank you for sharing your thoughts with us. Independent testing from https://www.av-comparatives.org/comparison/ shows that Gen products (including Avast, AVG, and Norton) consistently deliver top-tier protection, blocking 100% of attacks while maintaining low system impact. If you’d like to experience this firsthand, take advantage of the free 6-month trial Best Buy has provided.
Regarding your comment about being “hacked,” LifeLock has publicly clarified that while there have been attempts to breach systems through credential-stuffing and similar attacks, there is no evidence of large-scale breaches of sensitive data such as Social Security numbers or financial details. Any vulnerabilities identified were promptly patched without customer data exposure. We take these matters seriously and remain committed to protecting our customers.
If you have any concerns or would like assistance, please reach out to our support team at https://www.norton.com/support. We’re here to help.
Good if you have kids, elderly, or a mess with PCs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have kids or old people using the PC… Or if you are just a wreck at using the internet.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Don't care for it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care for it. It might be good for some but not me.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Nurton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really needed in this day and age but thanks ig
No, I would not recommend this to a friendok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda unnecessary but hey got it for free when i bought a laptop so ill take it
No, I would not recommend this to a friend- Pros mentioned:Protection
The cure is worse than the virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Green check, shield so strong, Guards my data, keeps me safe, Peace in digital.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
McAfee is better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many annoying pop ups that dont want to close.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
I hate free trials
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not try this trial, I do not want to have to go in and change the subscription after the trial date. I have free trials.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. Norton 360 (3 Device) with LifeLock provides industry-leading security and protection. Note that you do not have to wait for trial to end, but can turn off auto-renewal immediately after activation and then enjoy 6 FREE months of protection w/o end-of-trial concerns. Might be worth testing out this valuable offer. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Decent Antivirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent antivirus if you get it for free. I wouldn't go out of my way to purchase it, however.
No, I would not recommend this to a friendDO NOT USE THIS PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an awful product forever and it still hasn't improved. It's so intrusive and resource hungry that it effects every aspect of your computing.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback! We’re sorry to hear the product has felt intrusive and impacted your computer’s performance. That’s not the experience we want for our customers.
If you’d like help adjusting settings or optimizing performance, our support team can assist at https://www.norton.com/support.
Your input is valuable and helps us improve—thank you!
It's Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really don't need this in the current age of built-in security software. If you find you need more than Windows Defender, there are much better ones out there.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Diesel - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU? Also, regarding “better ones out there”, please checkout https://www.av-comparatives.org/comparison/ and note that the *ONLY* products that stopped 100% of threats… are from Gen Digital (Avast, AVG, and Norton) Hope these facts help you w/your future reviews - DWN
Better than nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are better than nothing but not by much. There are free services that are better and use less PC resources while running.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi - Thanks for the review, and actually - according to latest https://www.av-comparatives.org/comparison/ - they are better than *anything else*! Only Gen products (Avast, AVG, and… Norton) stopped 100% of threats, with very little system impact - nobody else (free or paid) came close.
Hope this clears things up for you - DWN
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it works fine ,but maybe its not for me tho
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.