Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Add-on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.another add-on that doesn't get used, lack of information and uncertain if this would be a repeat renewal on elderly persons computer that they would understand.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your concerns. We understand that clarity and ease of use are especially important, and we strive to make our services simple and transparent. Our add-ons are optional, and renewal details are always communicated clearly to avoid confusion. If you’d like help reviewing or managing subscriptions, please reach out to our support team at https://www.norton.com/support. We’re here to ensure everything is straightforward and meets your needs.
Dont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not use this as it slows down your computer and requires a hefty subscription after 6 months. With everything using a sub now save yourself some money and download bit defender or just use microsoft defender and not goto unknown or click weird websites.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback — we appreciate you taking the time to share your thoughts.
Norton offers more than just basic software protection. With features like real-time threat detection, advanced scam protection, and identity theft monitoring, it’s designed to help keep you and your devices safe from today’s evolving cyber threats.
If you're considering giving Norton a try, the introductory price after the 6-month Trial is $49.99 for the first year of subscription, making it a great value for comprehensive protection.
We hope you’ll explore everything Norton has to offer!
Never knew this item was included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess i need to find out when I received this product because I was unaware. Must have been included with one of the 3 laptops I have purchaced the last couple years. So I cannot review this item. But, I can say, it would have been nice for the salesman to inform me of this product being included in my purchase so I could have utilized it.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thank you for taking the time to provide us with your rating and feedback. I recommend that you reach out to Best Buy Support team to see if they can help locate the product in your product orders. Best Buy Support can be reached at www.bestbuy.com/support
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for people that need or want it i just got it free with my other purchase
I would recommend this to a friendfine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no better than any other available protection option, and probably not worth paying to continue with
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for malware and software. Overall good experience.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
- Pros mentioned:Overall performance
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but price is too high. Never renewed.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you.
Its Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While its nice if its free, you could probably be safe just using windows defender for free
No, I would not recommend this to a friendGood scurity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Security is always worth the price. Easy to use.
I would recommend this to a friendComputer security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t take the fee limited time use offer Free one with computer works fine Too much money for what u get
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
If you have questions you can contact Norton Support at https://support.norton.com.
We’re here to help!
Dont Use It
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont use it so I can not say Because I had to type atleast 50 characters
No, I would not recommend this to a friendNorton
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really use this, but it was very nice to gifted this when buying my pc
I would recommend this to a friendGit gud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a fan of these services so i cant sugfest using them. There are plenty of options, but being computer literate is enough for most people.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your perspective. We understand that some users feel confident managing their own security, and that’s great! Our services are designed for those who prefer an extra layer of protection and convenience, especially against evolving online threats. If you ever decide to explore how we can help simplify security, we’re here to assist.
Dono but ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best anti virus but it’s still better then some other anti virus
No, I would not recommend this to a friend- Cons mentioned:Notifications
No Bueno
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is usefull, wont protect anything and it keeps a bunsh of reminders and pop ups
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. Feel free to reach out to Norton Support at support.norton.com We are here to help!
Free! Lol just kidding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't use this "free" software for the promotional timeline without entering your bank account info for a subscription. Their intention is to withdraw the subscription money from your account every year. The problem with this is that most people won't know whether they want something until the free trial has ended. Trapping customers into a paid service which may be tricky to cancel is a common tactic which many companies have been sued for, so they must be pretty desperate. I can't get rid of the pop up ads for this product now, which is the only annoying thing about my new computer.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use it. I don't like antiviruses because they are very invasive.
No, I would not recommend this to a friendNorton
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good at what it does. Nothing too special and works like any other product like it.
No, I would not recommend this to a friendcoming soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came with the computer i recently bought but i haven't used it yet
I would recommend this to a friendNot recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it activated, so it never worked for me
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!