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Customer reviews

Rating 4.3 out of 5 stars with 5547 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,547 reviews
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it activated, so it never worked for me

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your rating and feedback. We really appreciate this.

      We're sorry to hear you are unable to download Norton 360 onto your device.

      Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN

      If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support

      We are happy to help! norton_us

  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Seems to be more about trying to get you to buy more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Horton hears a who.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was so free, I hardly paid anything for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Are you kidding?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say anything good about this... Norton was garbage 20 years ago and still is! I just run Windows Defender & Malwarebytes. Both cost me nothing monthly.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mark - Thanks for your opinion, but wondering if YOU are kidding??! Norton has an entirely new, updated stack in the last year that puts both those products to shame. You’re
      talking about ancient history. If you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and Windows is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 3 out of 5 stars

    Norton 360 (3 Device) with LifeLock Identity Advis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it so i cant really tell you much about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung galaxy book 3 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard, some keys don't work it works if press fn key + key. also sound is not to good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but I would just get something else you know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For use if you don't have preset security on your computer, price is reasonable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even with it when free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of how bloated and invasive Norton is, but also makes simple tasks more complicated like streaming or downloading.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton is all about up-selling their free trials

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Norton does is try to upsell users on what should already have covered in their protection plans. It won't even tell you what drivers are out of date on a new computer, just that I had a few drivers out of date. Every little issue costs more money to fix. What's the point of their package if it always has to be upgraded to something better? Not worth the extra money. I stopped the free 6 months trial early. Just using Windows Defender and Malware Bytes.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 3 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to state the effectiveness of this product yet. Came with new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free is always nice and its better than nothing...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical add on product for laptop. Not sure if it's very useful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh it was free with a purchase. Cant complain about that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I guess it's OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok product, but getting a Mac negates the need for stuff like this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this product and did not install it.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hello 'Bloodrain' - Thanks for your review, but quite frankly why did you? You say you didn't use the product or install it, so then why review it if you don't haven't any experience with it? Please consider removing your review so it's not blended in with others who actually have used the product - thanks for your consideration. - DWN norton_us

  • Rated 3 out of 5 stars

    Review on lifelock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even remember buying this. Um do I even have this lol.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Symone, thank you for your feedback and recommendation. Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) is a 6-Month subscription! norton_us

  • Rated 3 out of 5 stars

    norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it just came with a laptop that i bought i did not even use it

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a complete joke -- in my opinion as an IT professional, they're only good for scaring gullible non-technical people into paying for something that is usually available for free. Don't even bother installing this even if it's a free trial -- they WILL hound you for a paid subscription.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MichaelB - Thanks for your feedback/opinion, but as an “IT Professional” I’d think you’d know the facts about ‘free AV’.
      E.g, if you really want the #FACTS on free Microsoft Security, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 3 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ad on included with my purchase. It has VPN services if you need that

    No, I would not recommend this to a friend