Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Scare-ware that has caused vulnerabilities before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton consumer security products are a net negative for home security posture. Not recommended
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
We’re here to help!
Better off with windows default anti-virus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the windows anti-virus is a better “free” option. The VPN is a nice addition but Norton affects speedtesting software
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Francois - Thanks very much for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and the PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Norton products suck, I didn’t ask for it Best Buy just gave it to me.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi GregoryL,
Thanks for taking a moment to leave your feedback. I’m sorry to hear you had a frustrating experience—getting software you didn’t ask for can definitely feel annoying, especially when it isn’t something you planned to use.
Some new devices at Best Buy come bundled with Norton 360 as a complimentary add‑on, but you’re never required to keep it. If you prefer not to use it, you can simply skip the activation or uninstall it without any impact on your device purchase.
If you ever decide to give it another try or have questions about removing it, we’re always here to help. Your feedback is appreciated, and thanks again for sharing your experience.
Do i really need it?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if i really need this since Windows has it's own built in security now.
No, I would not recommend this to a friendGreat for locking up a pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many better av out there that doesn't cost a dime. This is closer to ransom ware than an av.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
Feel free to contact Norton Support at https://support.norton.com.
We’re here to help!
Came with Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use, it came free with phone purchase, Thank you
I would recommend this to a friendJust say "No"
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even bother installing the Norton 360 subscription that came with my new PC. Based on past experiences and what I've heard from others, I knew it would just slow down my system and flood me with annoying pop-ups. I bought a high-performance computer, and the last thing I want is to bog it down with unnecessary software. I appreciate the offer, but I’d rather keep my PC running smoothly without it. I'll stick with Microsoft Defender because it's much more reliable, efficient and already built into Windows. It’s disappointing that this was included and I wish they’d offer something less intrusive instead.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Mark - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Never used it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it since I returned the laptop for super slow speeds.
No, I would not recommend this to a friendDon't like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not friendly and annoying program and made me confused
No, I would not recommend this to a friendUncertainty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear about how to use this or access this feature.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok no no no no non no no no i do not like it. do not want it
No, I would not recommend this to a friendNot sure it is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is not the best antivirus software in my view.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Norton
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay I won’t say it’s the best but it’s something for the time being
No, I would not recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be bit more user friendly ans usable is good to scan the device and files
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it for long, but so far it’s not bad compared to others I have used.
I would recommend this to a friendnot interested
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had good luck with Norton so I am NOT interested in this product and don't believe I was charged. If I was charged and it shows up later, I will be VERY upset!!!
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We're sorry to hear that your presumptive experience with Norton 360 and LifeLock Identity Advisor wouldn’t meet your expectations. Our goal is to provide comprehensive cyber safety protection and peace of mind through features like VPN, identity monitoring, AI-based scam detection and multi-device security. We understand that not every solution fits every user’s needs, and though we appreciate your honesty, we do feel that a one-star review may not be entirely warranted without first trying the product and exploring its features - wouldn’t you agree? If there’s anything we can do to improve your experience or clarify the benefits of your *FREE* subscription, we’d be happy to help.
freebie software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freebie to my apple purchase, never signed up for it
No, I would not recommend this to a friendbait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is to be free for 6 months, but you want credit card number and sign up for subscription
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Brian - Thanks for your review and sorry for any confusion. Thousands of BBY customers take advantage of this *FREE* offer monthly. We do take a credit card to activate like any other subscription service these days (Netflix, Amazon Prime, etc.) but there’s NO initial charge and you can cancel renewal at any time, including immediately after activating the license. You then get half a year of device, scam and identity protection from the best service in the industry for over three decades! Hope this helps you reconsider - DWN
Sufficient antivirus software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good antivirus software, not a fan of the price tag though.
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an okay vpn i have used better but i git it for free so why not
I would recommend this to a friend