Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.3 out of 5 stars with 5169 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,169 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best free protection around!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thrilled to get this for 6 months free! Norton is the best device protector around!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We’re so glad to hear you’re enjoying your 6-month free subscription! Norton 360 is designed to provide strong protection and peace of mind, and it’s great to know you feel it’s the best device protector around. Thanks for sharing your excitement—it means a lot to us! norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can use it on multiple devices, but I don't like that it has to be renewed every year.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback!
      We’re glad to hear you’re enjoying the flexibility of using Norton 360 with LifeLock Identity Advisor across multiple devices. We understand that annual renewals can be inconvenient, but they help ensure your protection stays up to date with the latest security features. Your input is valuable, and we appreciate you sharing your experience! norton_us

  • Rated 5 out of 5 stars

    Easy to use, and fantastic protection.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my previous antivirus (MCafee). Cpared to other antivirus' that I have tried, this one is by far the easiest to control. Mainly, I'd you want to unblock a software/package/other, younsinoky have to right-click, "unblock," and accept. No need to open up the software and go through menus to unblock/block a software.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your detailed feedback, Logan! It’s great to hear Norton 360 feels easier to use compared to other antivirus solutions you’ve tried. The simple right-click “unblock” feature is definitely a time-saver, and we’re glad it’s making your experience smoother. Your comparison to McAfee will be helpful for others considering a switch—thanks again for taking the time to share! norton_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Basic Laptop form HP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came wrapped in a polythene sheet in manufacturer's box, without any user manual. Delivery was perfect. The build quality is average and light in weight. This laptop is has bare minimum features. It has no memory card reader. Keyboard is not backlit, but caps-on key should have on/off light, just like the power-on key. The keys are smooth and nice. Display is very dull and colors are washed. Booting and loading applications is smooth and fast. The Battery life on full charge is not what it is mentioned in specs. I got the laptop in Black Friday Deals for $509.99 against the list price of $729.99!! (delivered on November 17, 2024). The laptop is worth the price I paid but not worth the list price, I recommend my friends to go for this laptop model only if the price falls below $500

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and great to use. Came free with My Lenova

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Excellent Protection and Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy-to-use antivirus. It provides excellent protection against malware, viruses, and online threats. The performance impact on my device is minimal, and it comes with useful features like VPN and password manager. A solid choice for comprehensive digital security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We’re glad to hear Norton 360 is providing excellent protection and useful features without slowing down your device. If you ever need assistance or have questions, our support team is always available at norton.com/support. norton_us

  • Pros mentioned:
    Ease of use, Vpn performance

    Rated 4 out of 5 stars

    Shores up your PCs and device, reliably.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good bunch of services to shore up your PC including a VPN, identity theft alert and SMS security, network security alerts and reports.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anti virus that exists, super secure and easy to install 10/10

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have some sort of protection on my computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Erick,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 gives you that extra layer of protection for your computer. Security is essential, and we’re happy to know the product is helping you feel more confident online. norton_us

  • Pros mentioned:
    Ease of use, User interface

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way too keep an eye on your info they have it to where they watch the black market and see if anyone is selling your info. Easy to use platform and virus scans all on up to 3 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good value if you don't already have virus protection. It's free with the purchase and protects you and your computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're glad you see the value in Norton 360, especially as a free bonus with your purchase. It’s a great way to stay protected if you don’t already have antivirus — and we’re happy it’s helping keep you and your computer safe! norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This app is very easy to use, with a user-friendly interface and smooth navigation. However, the monthly subscription feels a bit pricey compared to similar apps. If the cost were slightly lower, it would be an even better deal!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Definitely recommend, one of the best out there!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the strong recommendation, StarlinaKay! We’re thrilled to hear you consider Norton one of the best options out there. Comprehensive protection and peace of mind are exactly what we aim to deliver, and your feedback will help others feel confident in their choice. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my device, got it for freee bundled with my laptop and works great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    What’s not to love?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, makes me feel much safer browsing the internet and I really love how versatile the settings & features are. No matter what you’re using the internet for, there’s at least 1 feature on this program that could make things more efficient, enjoyable, and safe!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Kira!
      It’s great to hear that Norton 360 makes you feel safer online and that you appreciate the versatility of its settings and features. Your point about having at least one feature that improves efficiency, enjoyment, or safety for any type of internet use really highlights the value of an all-in-one security suite. Features like antivirus, VPN, scam protection, and identity monitoring are designed to give users peace of mind, and it sounds like they’re doing just that for you. norton_us

  • Rated 5 out of 5 stars

    Norton 360 great antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Norton 360 before I got this free trial because it is a wonderful antivirus so it’s very nice when something of that quality comes with your new machine

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Brok,
      Thank you for sharing your feedback! We’re thrilled to hear you’ve been enjoying Norton 360 and that you appreciate the quality of protection it provides. It’s great to know the free trial added extra value when setting up your new machine. Our goal is to make security simple and reliable, so your experience means a lot to us. norton_us

  • Rated 5 out of 5 stars

    Nortons pretty Solid Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton for about 6 months now. Setup was easy, and it doesn’t slow down my laptop like some older antiviruses I’ve tried. I like that it runs in the background and doesn’t bug me with constant pop-ups. It also warns me if a site seems sketchy, which gives me peace of mind when I’m browsing or shopping online. One thing I don’t love is the upselling. They keep trying to push their VPN and other stuff even though I just wanted antivirus. Also, the price went up a bit after the first year, which was kind of annoying. Other than that, it works, it’s smooth, and I haven’t had any virus issues so far. Feels worth it for the protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues setting up, works great! I feel relieved knowing I have the extra protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      CopilotHere’s a warm and thoughtful response to that review:

      Thank you for your review!
      We’re so glad to hear that setting up Norton 360 with LifeLock was smooth and hassle-free. Knowing you feel relieved and protected is exactly what this service is designed for—comprehensive security with peace of mind across all your devices. Thanks for sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product always reliable and totally worth it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and very well protection to my computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us