Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
It’s alright…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of Norton but it’s nice to see that bestbuy offers it with a purchase of a computer, but the only draw back is that you need to put a credit card in file so it can charge you for the following month..smb
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
eh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is an insidious machine selling add-on after add-on. Avoid like the plague. There are better, non-invasive programs that won't dominate your screen panning for money, or begging for you to tussle it's hair for doing menial tasks already run by the OS.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. If you have questions, please reach out to Norton Support at support.norton.com
Better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use Norton products. Zzzzzzzzzzzzzzzzzzz
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback, Zzap! We appreciate you sharing your thoughts. Norton 360 with LifeLock is designed to provide comprehensive protection, but we understand everyone has their own preferences.
If you ever need more details or assistance, you can visit https://www.norton.com/support. Thanks again for taking the time to comment!
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of these antivirus with a monthly subscriptions are garbage and I wouldnt waste my money.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.
- Cons mentioned:Notifications
Terrible Software
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible software. Constantly annoys with notifications. Consistently is using too many computer resources. Doesn't even provide good protection.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you
Not woth the energy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer actually came with antivirus software. And its only free for 1 month then you have to pay.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi, thank you for your feedback. Wanted to call out that the Norton version Best Buy provided (Norton 360 Deluxe 3 Device with LifeLock Identity Advisor 1 Adult) is a 6 Month Free Trial. You should have received the product key code and instructions to download via email directly from Best Buy. You should give it a try and come back and let us know what you think.
Almost as bad as a virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is an upsell- not much seems to be included. have to agree to autorenewal before downloading.. 360 seems to only be the tip of the iceburge, and everything else is an additional cost. I wont be using again.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this, I have used AVG for years and am sticking wit it
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Papa - Thanks for your review. AVG is also a great product (and from Gen Digital, like Norton). Appreciate your loyalty, and continued security & success! - DWN
It’s software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t particularly like Norton given their reputation, but security software is security software.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should give the product a try and then come back and let us know what you think of the product.
Doesn’t feel necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used an antivirus in a very long time. It’s not something you should need in this day and age with it being built into your is.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Anthony - Thanks for your opinion, but what everyone *should know* is how susceptible to attack an unprotected Windows machine still is, or even one using included Windows Defender security. If you want the #FACTS on Microsoft Defender for example, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448-
Malware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally malware. Use it if you like a completely unusable PC because Norton is consuming every available resource like a tech-bro billionaire.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Not a chance!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep Microsoft Defender updated (it's free!) and spend some fraction of the cost and add NordVPN and you get an additional 1TB cloud storage and an excellent PW manager for less than $5 a month! Keep in mind - the best protection against cyberthreats is between your ears!!! All those Nortons & MacAfees are system hogs and if you want to keep your privacy? Think again...
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi AJmatBB - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Unnecessary
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not necessary and really in the way. Free trial is fine but it's not that productive to have. Basically everyone should know that.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Joseph - Thanks for your opinion, but what everyone *should know* is how susceptible to attack an unprotected Windows machine still is, or even one using included Windows Defender security. If you want the #FACTS on Microsoft Defender for example, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Please don’t do this Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Norton wants lifetime income from their users. Comes free as a bait and then charge $150 every year although on shelf sales price around $15 to $50.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you.
Nope - Not Going to Pay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t do it because the free trial requires CC and cancellation. Plus, what’s the point to use if you don’t keep it and pay for it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi there! Totally get where you're coming from — adding a credit card for a free trial can feel like a hassle. But just wanted to share that Norton makes it easy to turn off auto-renewal either online at mynortonaccount.com or by calling their support team directly.
Even if you don’t plan to keep it long-term, the 6-month trial gives you access to some great protection features — antivirus, VPN, password manager, and dark web monitoring — all for free. It’s a nice way to test it out and see if it’s something you’d find valuable.
No pressure, of course — just wanted to encourage you to give it a shot. You might be surprised how much peace of mind it offers!
No BUENO!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its continuously telling me there is stuff wrong with my brand new laptop and it will fix it,so i click ok and of course, it will do it for an upgraded price. total rip off shouldve just stayed with Mcafee.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton takes up too much space on my PC and causes it to run slowly.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
We’re here to help!
Good, But not my Cup of tea
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally i wont use these products as Windows defender is better, But these products are very good for the Lower to mid consumer that is unfamiliar with setting their own firewalls
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Jay - Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender:
https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Just use windows defender
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did you know that windows has its own anti-virus? Someone told me i was wasting money on Norton and i kept it in mind. Then as time when on i noticed Norton was the annoying app slowing down my computer. You know how greedy corporations and our government will cause the problem and then be there for the solution? Yeah.....
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton's software, even when offered for free, isn't a winner. It's bloated and not worth it compared to the built in windows defender.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448