Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Was free with purchase but still won’t use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically spyware software. Read about it online. Sad that this gets recommended
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. If you have questions please reach out to Norton Support at support.norton.com
Norton
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We never had a problem until norton developed a security program.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Pops up so much it might as well be malware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with a free 6 month subscription for a PC I bought on Black Friday, and I’m already on the verge of uninstalling it. Daily it pops up with warnings about broken refustry strings or bad drivers to get me to purchase their premium version. I know both of these warnings are wrong because all drivers are up to date and the registry is fine. Save yourself the trouble and uncheck the box if this comes with one of your purchases. Avast and Kaspersky are free and do a much better job.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Ican live with it if helps me win gift card
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not strong feeling about this other than a dull, low level annoyance that Best Buy bundles that I dont need
No, I would not recommend this to a friendNorton Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never really use this stuff. I use trusted 3rd parties.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Better products out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it. Keeps telling you you have issues and wants you too pay too fix issues.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Won't even try it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Norton in the past and it locked my computer down badly and I found it to be intrusive. This was a few years back on a older computer, so I won't try it now even though it came as a free add to my order.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
You don't need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normal antivirus on windows works perfectly fine. This is not worth any money.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. If you have questions please reach out to Norton Support at support.norton.com
Complete garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do these services not do anything for you, they try to use security theater to get you to pay them.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for sharing your thoughts—we understand your concerns. Norton is built to offer real protection against real threats, not just peace of mind. We appreciate your feedback and will pass it along to our team!
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one needs this in the modern day, be smart, this is just more junk on your computer
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for sharing your perspective! We understand that everyone has different needs when it comes to security. For those who rely on their devices for work, shopping, or personal data, Norton offers peace of mind and protection against evolving threats. Appreciate you taking the time to leave a review!
Not a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this auto bundling of products butnit is what it is
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Marvelfan, you have been given a free 6 month subscription to Norton 360 (3 Device) with LifeLock Identity Advisor which is a comprehensive digital security suite designed to protect your devices, online privacy, and identity. You have the opportunity to test out the features like AI scam protection, secure VPN, and dark web monitoring to name a few. We hope it provides protection and peace of mind for our customers.
Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a Norton fan. This review has nothing to do with Best Buy. I just don't use Norton.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to share your feedback — we appreciate it! Since you’ve received a free 6-month trial, we encourage you to give Norton a try and explore the features designed to help keep your devices and personal info safe. If you have any questions or need help getting started, our support team is happy to assist at www.norton.com/support. Thanks again!
No thanks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bloatware/Nagware. There are much better security solutions available.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
A Bit Annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing it's job, but lots of annoying requests for me to purchase more product options.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Not worht it even free.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this free and even then I think I should have been paid. In this time there is really no need for this.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Never norton
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing ive ever had. Had to pay to get it professionally removed from my laptop once i realized i did not want it anymore. It kept trying to get me to pay for all kinds of different services
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
In the future (or for anyone reading), Norton provides a utility to completely remove our product if desired - available at: www.norton.com/nrnr. This will download a Windows executable that will completely Remove and Restore your Norton product. Hope this helps.
Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of Morton antivirus. It comes with the laptop purchase for free and they can keep it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback — we get that Norton may not be for everyone.
It’s designed to help protect your devices and personal info from today’s online threats. If you ever decide to give it a try, we’re here to help you get started!
Not necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, this is really unnecessary in today’s age, Microsoft has anti antivirus building and it’s more than sufficient if you just are mindful when you’re on the Internet.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Michael - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and Windows PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Terrible. Scam. Avoid at all costs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gross. No. Never use Norton or McAfee. They are scams. The built-in Windows Defender is great for protecting your computer. You do not need one of these third party garbage antivirus software suites.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Joseph - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender** #FAIL: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Say NO to Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RUN away from anything, Norton... I have had way too many issues with any and all, free or paid, Norton products. I would not activate this if you paid me.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!