Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Not worth using
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is Norton still a thing? So many better options out there now.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your thoughts. We’re sorry to hear Norton 360 didn’t meet your expectations. We understand that users have different needs and preferences when it comes to security solutions, and we’re always working to improve our products and services.
We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only comes with a view that it will do and it continuously ask you to upgrade for it to do the other things. It is kinda annoying.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Bad software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is not effective. I have found viruses and pups missed by this program with other scanning software. I would never recommend Norton to anyone!
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Bloat?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be a good thing, might be a bad thing. Either way it’s gonna add bloat.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Virus software
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't know about a computer this is fine if you I have a knowledge about computers you don't need virus scan. Microsoft Windows providing their own virus inside your Windows 9 10 11 even 12 no problem thank you.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Tuan - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and the VM is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 - DWN
Could have been nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sends an email stating you get this for six months after getting laptop but it says the code they gave me in my email is not available!! After writing to support they say the store gave me bad code??? Don’t see how when Norton emailed it but ok!!
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us.
Bloatware.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows Defender is a better option that doesn't gobble up system resources.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to setup. Forces auto renewal. Some other similar software is easier.
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use it. I went with Microsoft installed protection. No yearly fee.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your comment! Norton is definitely worth a try — it offers powerful protection against scams, identity theft, and evolving online threats. Plus, you get coverage across multiple devices and easy control over your subscription settings.
disapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find this product useful. I had to stop using it because it does not permit the Geek Squad to work on my computer. And i need that. I took it off my new computer.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Nope. Not worth the hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good thing it's free, because I sure wouldn't pay for either part. Slows the computer, always "in your face", and I didn't use the VPN. LifeLock isn't as good as LegalShield and Identitytheft Shield. Don't bother installing the free stuff.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
I would never spend money on this.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is the worst Internet Security. This item is supposed to free with purchase to use. But they require you to add a payment method in order to auto-renew after the 6 month free exspires. Why should I add a payment method for free item. Norton is not great security Software. I have purchased and used it before and I always ended up removing it and replacing it with better security.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free with purchase and all you get is upgrade to this and buy this, total wasre of time,uninstalled this half thru the install!
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Bloated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 85% of cases this is not needed. It is bloated, slows down the best machines and makes it difficult to turn off individual items
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Use the defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy, too bossy, use the defender for windows, simple and for free.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Norton just sucks
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sits on my pc taking up too many resources and slows down my computer in a sad, half-cooked attempt to "protect it." Microsoft Defender does a better job protecting the pc and it doesn't take up any additional resources.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Gabe - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
- Pros mentioned:Ease of use, Overall performance, Vpn performance
trong security and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 with LifeLock is a solid security package. Setup was quick, and it protects all my devices without any issues. The built-in VPN is useful, especially on public Wi-Fi, and the identity monitoring adds extra peace of mind. It runs smoothly in the background and doesn’t cause problems. A good all-in-one security option.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for the great review, Hasan!
We’re glad to hear that Norton 360 with LifeLock has been providing strong, reliable security across all your devices. It’s great to know setup was quick, the VPN has been useful on public Wi‑Fi, and the identity monitoring adds that extra layer of peace of mind. Running quietly in the background without causing issues is exactly what we aim for in an all‑in‑one protection solution. We truly appreciate you taking the time to share your experience!
I do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless in an age where Windows Defenders already good enough I seriously why would you pay for a product that's already in your system like Windows Defender even if it was free it's going to run out eventually so why not just use Windows Defender?
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Got for free - honestly will never use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is awful but I’m sure someone could make some use out of it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Mehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use, won't use, hard pass, thanks for your consideration, not today. Thanks.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi there! Thanks for dropping by and sharing your thoughts — even if it’s a “not today” for now. We totally respect that, but if you ever feel curious down the road, we’d love for you to give it a try. You might be pleasantly surprised!