Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.3 out of 5 stars with 5169 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,169 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used different antivirus in the past but this one has been the most effective because it also protects my identity.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your kind words! We're thrilled to hear Norton 360 with LifeLock Identity Advisor has been the most effective solution for you, especially with its identity protection features. Your trust means a lot, and we're proud to support your digital safety across all fronts. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has caught so many things. I’m so grateful to have it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there,
      Thanks for sharing your experience! It’s great to hear Norton 360 has been actively catching threats and giving you peace of mind. That kind of reliable protection is exactly what makes it such a trusted choice. We’re glad it’s working well for you—thanks again for your feedback! norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a good product used it for years and now they have a vpn to help keep me safe.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Great free item

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Avast so I don't have a lot to write about Norton so I didn't use it. However, I get this item as a free gift with the purchase of another item and it's definitely great value for those who don't already have security software

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MattA, thanks for your honest feedback! Even if you didn’t use Norton 360 with LifeLock Identity Advisor yourself, we’re glad to hear you recognize the value it offers — especially as a free gift. For those without existing protection, it’s a great way to get started with trusted security and identity safeguards. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Birton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, Felt safe With The Installation. My Computer is protected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Execel, Word card

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was just what we needed for our HP laptop to run our business

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi PamB,
      Thanks for your review! We’re so glad Norton 360 with LifeLock Identity Advisor was just what you needed to support your business on your HP laptop. It’s great to hear it’s helping you stay secure while staying productive. We appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freebee from purxhasing new laptop and this is perfect for it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mythx,
      Thanks for your review! We’re glad to hear Norton 360 with LifeLock Identity Advisor was a perfect fit for your new laptop. Getting it as a freebie is a great bonus, especially when it delivers strong protection right from the start. Appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VPN is really easy to activate and use. It can even show the user how many viruses it has protected you from.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! We're glad to hear the VPN was easy to activate and use. The added visibility into how many threats have been blocked is a great way to stay informed and feel confident in your protection. We appreciate your feedback! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a complete package and gets me to relax on the security issue. Very easy to use all the functions.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton lifelock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security measure Works decent enough and does the job.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 5 out of 5 stars

    Reliable Protection and Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a smooth experience with this security suite. Setup is straightforward, it runs quietly in the background, and the identity monitoring adds an extra layer of confidence. Overall, it delivers dependable protection without slowing down my devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We’re happy to hear that Norton 360 has been smooth, reliable, and provides that extra layer of confidence with identity monitoring. If you ever need assistance or have questions, our support team is ready to help at norton.com/support. norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 5 out of 5 stars

    Security software

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended you can use on 3 devices you decide whether you continue subscription after free period features very good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    VPN streaming benefits for free! Thanks Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Samsung Tab S9 256gb and received the Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security Software + VPN (6 Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] - it was a nice benefit to get protection, and the VPN is an added bonus!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    First time buying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these items, was able to get on 3 devices. Love it when I get warning the sight I’m on is not safe. I will purchase once it runs out!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Norton security in the past when I owned a video production company, it’s very good and easy to use and set up. I would recommend it!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Chad,
      Thank you for sharing your experience! We’re thrilled to hear that Norton 360 has been a trusted solution for you over the years and that you found it easy to use and set up. Your recommendation means a lot to us. If you’d like to explore advanced features like VPN or Identity Advisor, we’re always here to help.
      Stay secure and keep creating with confidence!
      — The Norton Team norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Useful Product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does a good job at keeping my laptop safe. It has a VPN included, it checks the files I’m downloading, and frequently scans for any malware

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good Antivirus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Antivirus, protects multiple PCs and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Can connect to many different countries

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VPN was good to connect to many different countries. I was able to visit several websites that behind some firewalls set by the government. I did not use the ISS part.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC antivirus software around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to use if you like to be protected from anything plus includes a VPN.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review! We're thrilled to hear you consider Norton 360 one of the best antivirus solutions out there. With powerful protection and built-in VPN, it's designed to keep you safe and secure online. We appreciate your support! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service. Great protection for my tablet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Charmed87,
      Thanks for your review! We’re glad to hear Norton 360 is providing great protection for your tablet. In today’s digital world, having reliable security on mobile devices is just as important as on desktops. Appreciate you taking the time to share your experience! norton_us