Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
TOTAL BOOL SHEIT !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total bool sheit crap. Unreliable and slows down you device !!!
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying pop ups and noticed no improvements over preinstalled antivirus
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
it was free with the computer buy and because ik
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never recived ityou should get what you pay for i did research trying to see where it it no one seem to be able to give me and answer
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
Antyi viruses.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a good result with norton. I did not onstall.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Did not activate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not activate after purchase. i have tried reached out for a resolution but i have not received a response
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Didn’t uss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eh didn’t use it, don’t have much else to say about it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Best buy is regret
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system says that it gives something like this, but I did not buy it. They think that they give it when buying a desktop computer. The system is so bad that they do not know what it gives or does not give.. Best buy is a regret, do not shop.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran good at first then it started running slow and the graphics don’t look so good now
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your PC running slow and graphics don't look good now. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us.
Good for free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guess its good for virus protection but they try to nickel and dime with adding different features. That I feel should all be included. I got a free subscription so im using it but i wouodnt pay for it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you
Incompetent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy took my money then cancelled my order. Now they asking me to review the product I purchased and this is not even what I was trying to buy. They are the most incompetent retailers ever.
No, I would not recommend this to a friendBeware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive cash grab software. Pay for the subscription then you find out there’s another level of protection to pay for. To get the full sweet I’ll end up paying over $300 for the subscription
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi James - Thanks for the review, and apologize for any confusion but purchase of this license gives you Norton 360 protection for 3 devices and Identity Advisor for a full 6 months before there’s any additional cost or renewal.
If you’re seeing ANY additional costs required be sure it’s not a scam offering - unfortunately, with our well-respected industry name our customers are often targeted for false offers or additional costs by bad actors.
Be assured that the security software, installation and technical support are all included with your purchase, and for any questions please contact our support center at support.norton.com.
Hope this helps - DWN
Not a fan of auto renew
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way to a avoid the auto renew nor set up the account with out it. Haven’t really gotten the account to work because spent most of the time trying to get the auto-renew stuff situated because i dont like to automatically renew any programs.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Swindled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily hacked, support isnt as it seems to be. A lot of the apps start delaying after downloading software.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Crashed games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came with my MSI Crosshair 16” and it would crash all my games. Could even open helldivers 2 or Destiny. Once I deleted it and wiped it from my computer everything worked fine.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you experienced issues with Norton 360 onto your device.
If you could please reach out to our support team here www.norton.com/support, we would be happy to help as you shouldn't have faced the issue you are claiming.
We are happy to help!
Dos no purchase, worse than spam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is worse then getting spam. Every time I turn around I get a pop up asking for money. Also put it on a brand new computer that had one virus and it could not remove the virus. Will not purchase
No, I would not recommend this to a friendBooo Norton boooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never using the anti virus-virus LOL would never recommend
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.
Don't care for these "free gifts"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another free thing I didn't need that is nothing more than an attempt at getting me to buy something else.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi nv - Thanks for your review. Actually, It’s an offer for you to try a service that thwarts the #1 complaint with the FTC for the last 15 years - identity theft. Since you’re likely unfamiliar with the $evere con$equence$ of ID theft, BBY figures the best way for you to understand the value of LifeLock is use it for 6 months…for FREE!
If you don’t want to try it, just ignore it - no harm/no foul. Hope this helps - DWN
unnecessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't have much options for the vpn. the antivirus is somewhat good but honestly we don't need it. Windows defender is enough.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even sure what I am supposed to do with it. They gave it away
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Happyfan, you received a 6 Month subscription for Norton 360 3 Device with LifeLock Identity Advisor. Norton 360 Deluxe provides real-time protection for up to 3 PCs, Mac, smartphones or tablets against ransomware, viruses, spyware, malware and other online threats. Help protect your private and financial information when you post, bank, and shop online. LifeLock Identity Advisor offers US-based Identity Restoration Specialists to help you each step of the way, should you discover you’re a victim of identity theft. Covers devices such as Windows, Mac, iOS and Android. Hope you give the product a try and come back and give us an honest review.
Mostly useless.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. I wouldn't buy it since windows defender is more than enough, and they keep pushing you to buy more and more. Had it on my pc for like a week and got rid of it because it's just unnecessary.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Rizwan - Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives the attacks, but Defender does not and Windows is rendered totally unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448