Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
it's an extra layer of protection, but also don't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.windows defender is good enough if you keep it up to date
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Hakim - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mostly just caused inference with my apps/ games I use. constantly popping irrelevant pop ups in the way. I i have already deleted and made sure i not going to end up actually paying for this product.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Bad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad! Bad! bad! bad! bad! bad! bad! bad! bad! bad! bad!
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. YIf you have questions, you can contact Norton Support at support.norton.com We are here to help!
Did not use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t use this. Past versions were too resource intensive. I use TrendMicro. We used it in our corporate environment and it has been flawless across all of my devices both Mac and Windows
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
A virus that detects another virus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delete this thing, use an adblocker with your browser and don’t click on any sketchy links. Use windows defender to scan periodically and you should be good, or better yet, use linux.
No, I would not recommend this to a friendBummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the email to install on my computer, so I can't use it
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Norton
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Naver put Norton are McAfee on your PC it is the worst anti virus on the planet.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Wouldn't recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its annoying to see how much people constantly say "buy Norton VPN". Specially when some browsers lets you use their own vpn for free.
No, I would not recommend this to a friendVirus protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use. A six month trial. . couldn't have had money too continue protection..should have included free protection
No, I would not recommend this to a friendAt least Norton wasnt homicidal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was free. I didnt use it. It's no Mcafee, but it is pretty bloated and interrupting.i cant help to feel like this antivirus software is actually a virus... effectively.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi John - Thanks for the review. So if you “..feel like this… is actually a virus,” why is that? Does it replicate itself amongst PCs in your office?(no) Does it cause damage to your systems or encrypt files for ransom??(no) Did it capture your keystrokes and transmit them to cyber crooks??? (of course not) Oh right - you “…didn’t use it,” so you really don’t have any idea what it does. Thanks for your thorough review. - DWN
So bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their customer service is very bad they don’t given money
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Here you throw this away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't need this, products like these are predatory and a product of a bygone era. There are better options if you want something like this (including the built-in Windows Defender)
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi ts - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448.
If you don't mind a little malware then yes, I guess Defender is ok..?! - DWN
boo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money and janky user interface. dont need this at all.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
not a fan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slows the computer down, is intrusive, and as far as I can tell no better than the free windows defender.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
It’s free so why complain.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use it as it kept taking me create account page when i was already logged into my account and when reached out to norton for help they simply didn’t know what to do.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This VPN is just wack. No more location and trying to upgrade your service every time.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Norton 6 month free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to load without credit card just junk
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Never use this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with another purchase and I have no plans to ever let it touch my system. Norton is pointless at this point. Stick with windows defender and avoid norton at all costs.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/.
- Pros mentioned:Vpn performance
Solid Protection With Useful Extras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using Norton 360 with LifeLock Identity Advisor for about six months across my phone, tablet, and laptop, and overall it’s been a good experience. Setup was quick on all devices, and the app interfaces are clear even if you’re not super techy. The antivirus and internet security have been dependable. I haven’t run into any malware or security issues, and the scans run without slowing down my machines. I like that it covers Android and iOS as well as Mac and Windows, so everything in the house stays protected. The VPN works well for basic browsing and gives peace of mind when I’m on public Wi-Fi. LifeLock’s identity alerts feel useful, they’ve flagged a couple of odd login attempts I didn’t expect. It’s not perfect. I wish it didn’t nag you so often about upgrading features, and the renewal price is a bit higher than I hoped. But for dependable protection and extras like the VPN and identity monitoring across three devices, it feels worth it.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi NotBot,
Thank you for taking the time to share such a thorough and thoughtful review of Norton 360 with LifeLock Identity Advisor. We’re really glad to hear that setup was quick across all your devices and that the interfaces feel clear and approachable — especially when protecting a mix of phones, tablets, and computers.
It’s great to know that the antivirus protection has been dependable, scans are running smoothly without slowing things down, and that cross‑platform coverage is helping keep everything in your household protected. We’re also happy to hear the VPN is giving you peace of mind on public Wi‑Fi and that LifeLock alerts have been useful in flagging unexpected activity — those early warnings are an important part of staying ahead of potential issues.
Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Not as promised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I activated my Norton, the subscription lasted a week for what was supposed to last 6 months.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Dude - Thanks for your review, and sorry for your trouble. You’re right - that’s a 6-month subscription so please contact us at support.norton.com with the license key and CSR will correct the license length. Hope this helps - DWN