Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Norton is a virus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with microsoft defender. Norton does nothing but give you pop ups and make it impossible to enjoy any machine you use
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Hmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was difficult to set up and I'm still not able to set it up without assistance from outside
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hâte Norton. I feel these massive anti virus programs just hinder the performance of any computer.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
this thing is awful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing sucks and randomly installed for no reason. Made all my games lag. Ive never hated anything more in my entire life
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never used it. Last time i had a free version i could never get rid of it and it kept giving me popups wanting me to purchase.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Is bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad software that comes pre installed. Definately remove
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. Please note the Norton product is not pre-installed on the device. This product would have been delivered to you via Best Buy email with instructions to install.
No thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't use it even if it was free. Too taxing on the processor. Windows security & antivirus is good enough.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Trapped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its only gonna give you one month after that you have to pay. Its just a scam to get you trapped.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Husnain - Sorry for any confusion you may have had, but your review is not correct. This key is a 6-month free trial as stated, so although it does require a payment method to activate the subscription, there’s no charge until month 7. Would appreciate you editing your post so you don’t mislead others with bad information - Hope this helps. - DWN
Norton is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give Norton a minus 5 would be appropriate . Didn’t buy the computer for this product
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Teresa - Thanks for your review, but that’s why Norton was given to you as a FREE six-month trial. Did you actually try it? If not, how would you possibly have an opinion on it?? Unfortunately, that decreases the value of your review for other readers, but they likely realized that already.
Free is Not True!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Claims to offer 6 months free. This is not accurate. Only offers free 30 days then you have to pay.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Joseph - Sorry for any confusion you may have had, but that’s not correct. This key is a 6-month trial, and though it does require a payment method to activate the subscription, there’s no charge until month 7. Would appreciate you editing your post so you don’t mislead others - Hope this helps. - DWN
a solution thats worse than the problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse than the malware it is built to remove. You know it's bad if it's force on you as bloatware
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Unnecessary in this day and age
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who would possibly care about using this? I didn't even want it as a free add-on. I'm not 80 years old.
I would recommend this to a friendUseless spyware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless free gift honestly , if you are buying a computer give a better free gift then spyware
No, I would not recommend this to a friendNorton is not good...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton and McAffee are no longer relavent - please stop supporting this junk.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Da - Thanks for your opinion, but if you'd like the actual #FACTS on relevant (correct spelling ;) virus threats and Microsoft Defender 'protection', watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Best Buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't order this and did not authorize. You may have billed a credit card I no longer have and it should be canceled
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. Please note your credit card will not be charged and Norton has not captured your credit card information. During install of the Norton product you will be asked to enter your credit card for the subscription.
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for me constantly disables internet connection turn Norton off Internet works fine had to cancel service
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Basically malware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are super technically ititerate you should be fine with windows defender or whatever the base anti virus is.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing I do when I purchase a new computer is UNINSTALL this program and purchase Malwarebytes
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Jimwms - Thanks for your review. That must have been difficult for you this time, as this free program *wasn’t installed* yet on your computer? So since you obviously didn’t UNINSTALL, wondering why you would take the time to leave any review at all, especially one that doesn’t reflect your true experience with the product?
Oh well, readers should likely just consider this fact when reading your ’review’ and its level of truthfulness. Next time, please - don’t bother. Thanks again - DWN
Nobody wants Norton on their computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why is this still being preincluded in 2024? I'm glad it's optional, because I don't want it.
No, I would not recommend this to a friendNorton not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to cancel this but I got the runaround and never got my refund
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.