Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

free

Customer reviews

Rating 4.3 out of 5 stars with 5169 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,170 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as Designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is Norton. It came with the purchase. Haven't had any issues.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton is great !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my laptop, didn’t get chance to install . Mine was stolen from my SUV sadly

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Oh no — so sorry to hear about your laptop being stolen, that’s incredibly frustrating. While Norton couldn’t help with that situation, it’s great to know you trust it for protection. If you end up replacing your device, we’d love for you to give Norton another shot to keep it safe and secure! norton_us

  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues setting it up, but some of my apps didn't work as intended and I had to disable some features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review and for sharing this detail. We’re glad setup was smooth, and we’re sorry some apps didn’t work as expected—if you’d like help adjusting your settings or features, our support team is available at Norton.com/support. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped me protect my laptop from a multitude of viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JosueB,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 has helped protect your laptop from multiple viruses—that’s exactly what we aim for. Reliable security and peace of mind are so important, and it’s great to know the product is working well for you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    better to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better to buy this product , its working fine as expected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Antivirus

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and will give protection to all of my laptops.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this norton 360 deluxe and the lifelock for my safety and I really needed this for school. Thank you best buy for the Free gift.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 deluxe

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful because it keeps my device free of viruses.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi CarlosCruz,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 Deluxe is helping keep your device free of viruses—that’s exactly what we aim for. Reliable protection and peace of mind are so important, and it’s great to know the product is working well for you. norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice to have for the vpn and security and piece of mind

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the only virus protection I use. It is easy to install and to use!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear it's the only virus protection you use and that installation and daily use are easy and seamless. Your loyalty means a lot to us—thanks for choosing Norton to keep your devices secure! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Protection !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and protection for the Laptop and easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton & LifeLock customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Highly recommend! Will buy again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JackA,
      Thanks for the glowing review! We’re thrilled to hear you had a wonderful experience with Norton 360 and LifeLock Identity Advisor. Your recommendation means a lot, and we’re glad the product delivered the protection and ease you were looking for. Looking forward to having you back again! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to cancel. Great protection for new devices!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to set up and works good. It really does work

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi SeanC,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 was easy to set up and is working well for you. Providing strong, reliable protection with a simple setup is exactly what we aim for, so it’s great to know the product meets your expectations. norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 5 out of 5 stars

    Norton

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working finr, good security and easy overall interface

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Rated 3 out of 5 stars

    Let me try be entering Credit Card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot really rate this because I did not try it. It would be great if you can try before you have to enter your credit card. I would love to try some of these products, but I will forget to notify them if I do not want and will be charged. These companies could let you try, they notify you and if you like, then enter your credit card.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! We understand how important it is to feel confident before committing to a subscription. Norton currently requires a credit card for activation, but your suggestion about a trial period without upfront payment is valuable.
      If you have any questions or concerns about the product or billing, our support team is ready to help at https://www.norton.com/support.
      We appreciate your input—it helps us improve! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Paper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good price for this paper, works well, no jams.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides alright protection. would recommend for average pc user

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback! We’re glad to hear that Norton 360 with LifeLock Identity Advisor is providing solid protection for your needs.
      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great tools

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New release and new tools to protect my PC, run without problems great tools

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed and said it was working excellent. He is my computer whiz but lives out of the country. Reason he bought me geek squad.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us