Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service. Called with questions and they hung up on me.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scam product that shouldn't be attached to every purchase
No, I would not recommend this to a friendNo way
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing. I don't know you to use this . Its very important to me
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your review. Did you receive the Norton product key code, it should have been received by email If you did not please reach out to Best Buy Support at bestbuy.com/support for assistance in locating your product order.
Probably useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really think that you need Norton nowadays.
I would recommend this to a friendBad antivirus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bloatware and a bad antivirus. Would not recommend. Just use windows defender
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not received with purchase- not available with the purchase I made
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
Basically malware! Windows defender is pre instal!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse than windows defender in every way, completely pointless.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi ‘Eddie’ - loved your show. Thanks for your feedback, but if you really want the #FACTS on Windows Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Never was able to use.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never was able to use item. It had many variables added that was unknown when purchased.
No, I would not recommend this to a friendUnnecessary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it I’m not sure why you need bloat ware added in on a purchase
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time tp provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
Probably good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mandatory credit card info even if you get a six month card.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Not a fan of Norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never use Norton again. Feels like I get more spam notices from this software!
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Bloatware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton slows the is too much. Better rated software elsewhere.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help!
scamware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's trash scamware. Just another monthly payment to deal with.
No, I would not recommend this to a friendnot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very well but appreciate tho kinda wish it would last bit longsr
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No. No I don’t like this product an I don’t want to use it
No, I would not recommend this to a friendILLEGAL CHARGES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIPOFF, RIPP OFF, THEY ILLEGALLY CHARGE YOUR CARD, AFTER YOU RETURN LAPTOP TO STORE !
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thank you for your feedback and review and sorry to hear that you had a bad experience. Please contact www.bestbuy.com/support for assistance.
Missing package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My package is still lost and you want me to review it, no way its going to be a good review
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your ratings and feedback. Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security software product key code should have been emailed to you. The product is not delivered in traditional physical packaging. If you did not receive your email from Best Buy, please contact Best Buy Support to help you: https://www.bestbuy.com/support
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use it, Microsoft defender works much better
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Jonathan - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Hope this makes things clearer for you. - DWN
Crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I refuse to use this as it is a computer processing hog
No, I would not recommend this to a friendkinda pointless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you don't really need antivirus if you're smart I never use these free ones.
No, I would not recommend this to a friend