Customer Ratings & Reviews
- Model:
- SYC940800V019
- |
- SKU:
- 6548823
Customer reviews
Rating 4.3 out of 5 stars with 5550 reviews
(5,550 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy. Free AV like Windows Defender is better
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Clay - Thanks for your feedback, but if you really want the #FACTS on Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks on both systems - Norton survives the attacks, but Defender does not and is rendered unusable, INCLUDING complete removal of Defender: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Rated 1 out of 5 stars
I don't do auto-renew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a one because I have to do auto-renew. I do not do auto-renew.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Rated 1 out of 5 stars
Not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed. Not ordered. Forced on me by purchase of laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sjsjjsmsmsksksksksksksksksksksmswokwkwmsksksksksksksk bad idea
No, I would not recommend this to a friendRated 1 out of 5 stars
Free Add-On, Not Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with the tablets, I didn't use it or need it
No, I would not recommend this to a friendRated 1 out of 5 stars
Accountant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already have a subscription for this product. Did not use.
I would recommend this to a friendRated 1 out of 5 stars
Meh software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan kind of feels like bloatware but to each their own.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is a con and a scam. Its more of a virus than anti-virus
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do you put this on your computer got it for 6months
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
You should have received an email from Best Buy with your product key code and instructions to download. If you haven't received the email please contact Best Buy at www.bestbuy.com/support.
If you have received the email instructions and are still facing challenges, Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
Rated 1 out of 5 stars
Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SCAM no customer support no help just a scam scam scam
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Rated 1 out of 5 stars
Never will use norton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never been a fan of norton all it does is slows the pc down.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. • We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparatives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com
Rated 1 out of 5 stars
Never used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this product and wasnt super easy to try and setup
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Rated 1 out of 5 stars
This is wrong.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recieved any of these 3 packages that i was supposed to.
No, I would not recommend this to a friendBrand response from NortonLIfeLock Product Expert
Posted .We are sorry to hear about your recent experience.
Please reach out to Best Buy Support at: https://www.bestbuy.com/support
Rated 1 out of 5 stars
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support of vpn for countries. Too many prompts.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport
Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you.
Rated 1 out of 5 stars
Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a waste of money. Just go get a Mac..
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fukkin code was expired when i tried entering it in
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback and rating. We are sorry you are experiencing issues with the product key code. Can you please reach out to Best Buy Support at www.bestbuy.com/support.
Rated 1 out of 5 stars
Maybe...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection but need a credit card to sign up.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Rated 1 out of 5 stars
I don't like norton
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus is almost like installing spam on your device
No, I would not recommend this to a friendRated 4 out of 5 stars
Norton 360 (3 Device) with LifeLock Identity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this Norton 360 subscription as part of a laptop purchase on May 11, 2025, and although I didn’t get the chance to use it on that device, I still want to highlight the value it offers. I had to return the original laptop because it wasn’t compatible with my college’s requirements, so I never activated the subscription. However, I’m familiar with Norton 360 from past use, and this bundle remains one of the most complete protection packages available. The subscription covers three devices across multiple platforms—Windows, Mac, Android, and iOS—which is perfect for anyone managing security across a household. The real‑time threat protection, secure VPN, and scam protection tools are reliable and easy to navigate. The standout feature is the LifeLock Identity Advisor, which provides alerts for suspicious activity involving your personal information—something that gives real peace of mind in today’s digital world. Even though I didn’t get to use this particular activation due to returning the laptop it came with, I still appreciate that Best Buy includes such a strong security option with qualifying purchases. If you’re looking for a comprehensive, all‑in‑one digital protection suite, this is a solid choice.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Ashley,
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your perspective and your familiarity with Norton 360, even though you didn’t have the chance to activate this particular subscription due to the laptop return.
We’re glad to hear that your past experience with Norton gives you confidence in the value of Norton 360 with LifeLock Identity Advisor. As you noted, the ability to protect multiple devices across Windows, Mac, Android, and iOS — along with features like real‑time threat protection, VPN, scam protection, and identity monitoring — is designed to provide comprehensive, everyday security for modern digital life.
It’s also great to hear your appreciation for LifeLock Identity Advisor. Alerts for potentially suspicious activity are an important part of helping users stay informed and proactive about identity protection.
Thank you again for recognizing the value of having Norton included with qualifying purchases and for recommending it as a solid, all‑in‑one protection suite. We wish you the best with your college setup, and we’re always here if you need security support in the future!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well across all my devices. The added VPN, scam protection, and identity monitoring give extra peace of mind. Great all-in-one security package.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your review, Fatouma!
We’re glad to hear that Norton 360 has been easy to install and works smoothly across all your devices. It’s great to know the added VPN, scam protection, and identity monitoring are giving you that extra peace of mind—those layers are designed to help keep you safe wherever you browse or connect.
We appreciate you taking the time to share your experience. Enjoy the all‑in‑one protection, and stay safe online!

















