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Customer reviews

Rating 4.3 out of 5 stars with 5550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,550 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good quality and easy to use. It works perfectly and I’m very happy with my purchase. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Macv,
      Thank you for the wonderful review! We’re thrilled to hear that you find Norton 360 easy to use, high quality, and working perfectly for your needs. Knowing that you’re happy with your purchase and would recommend it to others truly means a lot to us.
      We appreciate you choosing Norton for your security and taking the time to share your experience. If you ever have questions or need assistance, we’re always here to help — enjoy the peace of mind! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton itself is good but if I'm being honest you don't need it for your PC, defender is good enough now. Too many popups asking you to buy more of their stuff though

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts, we’re glad to hear you find Norton effective. We understand the pop‑ups can be a bit much — thanks for calling that out. You can adjust your notification settings to reduce them, and if you’d like help with that, our team is always here at norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Norton - 360 (3 Device) with LifeLock Identity Adv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Norton 360 with LifeLock Identity Advisor for 3 devices, and it has been a great investment for my online security. The setup was quick and easy, and it works smoothly across all my devices. I feel much safer knowing it protects against viruses, scams, and online threats while also offering a secure VPN for browsing. The identity monitoring features give added peace of mind by alerting me about potential risks. Overall, it’s a reliable and comprehensive security solution that I would definitely recommend to anyone looking to protect their digital life.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Leelakrishnamohan,

      Thank you for such a thoughtful and detailed review. We’re really glad to hear Norton 360 with LifeLock Identity Advisor has been a great investment for you, from the quick setup and smooth performance across your devices to the protection against viruses, scams, and other online threats. It’s especially good to know the secure VPN and identity monitoring features are giving you added peace of mind.

      We truly appreciate your recommendation and your trust in Norton 360 with LifeLock to help protect your digital life. norton_us

  • Rated 4 out of 5 stars

    I think Norton 360 LifeLock is a very good securit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 LifeLock is a very reliable security service. It offers strong protection for both your devices and your personal information, including identity theft monitoring. It runs smoothly and gives peace of mind with features like antivirus, VPN, and alerts. Overall, it’s a great all-in-one solution, although it can be a bit expensive.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Katherinne,

      Thank you for sharing such a thoughtful review. We’re really glad to hear you find Norton 360 with LifeLock reliable and that features like antivirus, VPN, identity theft monitoring, and alerts are giving you peace of mind for both your devices and personal information. We understand your point about price, and feedback like yours helps us as we continue working to deliver strong protection and value.

      We truly appreciate you choosing Norton 360 with LifeLock and taking the time to tell us about your experience. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    you know - soso

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than nothing, but I probably won't keep after the free subscription. My cell phone / internet provider offers free antivirus - so why would i pay.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your honest thoughts, Wendell!
      We’re glad to hear that Norton 360 with LifeLock has been useful, even if it feels “just okay.” It’s completely understandable to compare it with the free antivirus your mobile or internet provider offers—those built‑in options can be a good fit for many people.
      That said, we appreciate you giving Norton a try, especially through the free subscription. Norton 360 includes a broader set of protections—like VPN, scam protection, identity monitoring, and multi‑device coverage—which may or may not be necessary depending on your needs. Everyone’s situation is different, and choosing what works best for you is what really matters. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A product for the peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful program. Its very easy to imput your information and track how it is handled. It notifies you when your information is leaked or at risk and helps you protect your information from scammers and internet pirates. Highly recommended if you have a laptop or PC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out Norton 360 with LifeLock and it feels like one of those “good in theory, mixed in reality” kind of services. It definitely covers a lot—antivirus, VPN, and identity protection all in one—which is nice if you want everything bundled together, and it does give some peace of mind with alerts and monitoring. But at the same time, it can feel a bit bloated, with constant notifications and upsells, and it’s not exactly light on system resources either. The LifeLock side is useful for keeping an eye on your info, but it’s not something you’ll actively notice day-to-day. Overall, it works and does what it promises, but it can feel a little overkill and pricey unless you really want that all-in-one protection setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Must have protection for devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for devices, and useful VPN for anyone using it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi VinayM,
      Thank you for your great review! We’re glad to hear that you see Norton 360 with LifeLock as a must‑have for device protection and that the VPN has been a useful addition to your online security. Helping customers stay protected across their devices while browsing with confidence is exactly what Norton is designed for. We truly appreciate your feedback and your trust in Norton. If you ever need assistance or want to get even more out of your subscription, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Was free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a good company and so far it has been a good trial for this company

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Kai,
      Thank you for sharing your experience! We’re glad to hear that Norton 360 with LifeLock has been a positive trial for you so far. Starting with a free subscription is a great way to explore the features and see how the protection fits your needs.
      We appreciate your kind words about Norton and hope the security, VPN, and identity monitoring continue to give you confidence and peace of mind. If you ever have questions or want help getting the most out of the product, we’re always here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Internet Security system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free. And works just as good as the one that has to purchased. Actually I do believe it is the same !

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Robert!
      We’re glad to hear that the Norton 360 protection included with your purchase is working just as well for you as the full paid versions. The free subscription you received is indeed the same core protection—same antivirus engine, same security features—just offered for a limited time so you can experience the value firsthand.
      We appreciate you taking the time to share your experience, and we’re happy to hear the protection is doing its job. Enjoy the peace of mind, and stay safe online! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works good how its supposed to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for you pc keeps up with everything it needs to

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Damian,
      Thank you for your review! We’re glad to hear that Norton 360 is working just as it’s supposed to and providing solid protection for your PC. Keeping everything running smoothly and up to date is exactly what it’s designed to do.
      We appreciate you choosing Norton and taking the time to share your experience. If you ever need help or have questions, we’re always here to support you! norton_us

  • Rated 5 out of 5 stars

    the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and smooth experience I bought this product from Best Buy and had a great experience from start to finish. The ordering process was quick and easy, and the item arrived in perfect condition, exactly as described on the website. The quality exceeded my expectations and it worked perfectly right out of the box. The price was very competitive compared to other stores, and Best Buy’s customer service has always been reliable whenever I’ve had questions. I would definitely purchase from Best Buy again and highly recommend this product to anyone looking for quality and a hassle-free buying experience.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi HenryD,
      Thank you for taking the time to share your experience! We're thrilled to hear that your purchase of Norton 360 with LifeLock went smoothly and that everything—from ordering to product performance—met (and even exceeded) your expectations.
      It’s great to know the setup was seamless and that the product delivered exactly as described. We also appreciate your kind words about Best Buy’s pricing and customer service—your feedback helps others feel confident when choosing where to shop and what to buy.
      Thanks again for your recommendation and for trusting both Norton and Best Buy. We're glad the protection and features are working well for you!
      —Norton Team norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job that it needs to. I haven’t had any issues so far

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review!
      We’re glad to hear that Norton 360 is doing exactly what you need and that everything has been running smoothly so far. Reliable, hassle‑free protection is what we aim for, and it’s great to know you haven’t run into any issues.
      We appreciate you taking the time to share your experience—stay safe online! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Easy to Install and Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VPN subscription, definitely recommend to give it a try if you're looking for extra secutiry.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Ivana,
      Thank you for your kind review! We’re glad to hear that you found Norton 360 easy to install and use, and that you’re enjoying the VPN features for added security. Protecting your online activity and personal information is exactly what Norton is designed to do, so it’s great to know it’s meeting your expectations. We truly appreciate your recommendation and are happy to have earned your trust. If you ever need assistance or want to explore more features, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton and the protection that they’ve provided our devices and our family with.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JacindaM,
      Thank you for your wonderful review! We truly appreciate your trust in Norton and are grateful to hear that Norton 360 with LifeLock has helped protect your devices and your family. Keeping families safer in today’s digital world is exactly what we strive for, so your confidence in our protection means a great deal to us. If you ever need support or want to explore more ways to enhance your security, our team is always here to help.
      Thank you for choosing Norton and for sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OK Antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough antivirus. Still a bit spammy with adding subscribtions

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Sherri!
      We’re glad to hear that Norton 360 is meeting your antivirus needs. That said, we understand how frustrating it can feel when you receive frequent prompts about additional subscriptions or features. While these notifications are intended to highlight optional protection tools, they can definitely come across as spammy when they appear too often. Your feedback is truly appreciated and helps us continue improving the overall experience. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    CPU Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every system needs protection. Norton is good product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Stephanie!
      You’re absolutely right—every system needs strong protection, and we’re glad to hear you trust Norton to get the job done. Providing reliable, all‑around security is exactly what Norton 360 is designed for, and we appreciate you taking the time to share your experience.
      Thanks again for your feedback, and stay safe online! norton_us

  • Rated 5 out of 5 stars

    Free with laptop purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I never activated and used this, I'm giving it 5 stars for being included free with a laptop purchase I made and because I know that Norton is a quality product. Had I not already been loyal to a different brand, I probably would have taken advantage of the three free months.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for taking the time to share your thoughts. We appreciate the kind words about Norton as a trusted, quality product, and we’re glad it was included with your laptop purchase. We understand that everyone has different preferences when it comes to security solutions, and we’re grateful for your feedback and consideration. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Life Lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always comes in handy when you purchase a laptop or computer or phone

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi LindaM,
      Thank you for your feedback! We’re glad to hear that Norton 360 with LifeLock continues to be a handy and reliable solution when setting up new devices like laptops, computers, and phones. Having protection in place from the start can make a big difference, and it’s great to know Norton helps you feel prepared and secure across your devices. We appreciate your trust, and if you ever need assistance or want to explore all the features included in your subscription, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 4 out of 5 stars

    Great security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet security suite. Norton 360 with LifeLock provides comprehensive protection against viruses, malware, and identity theft. Peace of mind is worth it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Carlos,

      Thank you for the great review! We’re really glad to hear Norton 360 with LifeLock is giving you comprehensive protection and the peace of mind you’re looking for against viruses, malware, and identity theft. Knowing you feel it’s worth it means a lot to us.

      We truly appreciate you choosing Norton 360 with LifeLock. norton_us