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Customer reviews

Rating 4.3 out of 5 stars with 5550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 5,550 reviews
  • Rated 5 out of 5 stars

    Norton 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Norton is far superior to Mcafee that came with new computer. Plus being able to use it on 5 devices makes it worth the fee. It has served me well for years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there,

      Thank you for your review and for being with Norton for years. We’re really glad to hear you feel Norton 360 is a strong fit for you and that the ability to use it on multiple devices adds value. Your long-term trust and confidence in our protection mean a lot to us.

      We truly appreciate you choosing Norton 360. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, peace of mind, easy to use! Safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review, Patrick!
      We’re happy to hear that Norton 360 with LifeLock has been easy to use and is giving you the peace of mind you expect. Protecting your devices, identity, and online activity so you can stay safe is exactly what we strive for. We truly appreciate you taking the time to share your experience! norton_us

  • Rated 4 out of 5 stars

    Norton Anti-Virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is always trustworthy, glad I purchased the product to protect myself.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mia,
      Thank you for your kind feedback! We’re glad to hear that you trust Norton and feel confident choosing Norton 360 with LifeLock to help protect yourself. Providing reliable security and peace of mind is exactly what we aim to deliver.
      We appreciate you taking the step to protect your digital life—and thank you for choosing Norton! If you ever have questions or need support, we’re always here to help. norton_us

  • Rated 4 out of 5 stars

    No complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with my purchase of laptop. No complaints

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad Norton 360 was included with your laptop purchase and that you’ve had a smooth experience so far. Providing reliable protection with no hassle is exactly what we aim for. We appreciate you choosing Norton. norton_us

  • Rated 4 out of 5 stars

    Internet security + VPN - Makes surfing safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good internet security protection, felt secure with online transaction using the VPN

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi truevw,
      Thank you for taking the time to share your experience! We’re glad to hear that Norton 360 with LifeLock helped you feel secure while browsing and completing online transactions. Using the VPN for added privacy is a smart way to protect your personal and financial information, and it’s great to know it gave you confidence online. We appreciate your feedback and your trust in Norton. If you ever need help or want to make the most of your security features, our support team is always here to assist.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Best Buy Success

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another successful purchase from Best Buy! HANDS DOWN, Best Buy is the best place to buy your electronics!! ALWAYS looking out for the customers, thank you so much!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Antonio,
      Thank you for your enthusiastic review! We’re glad to hear this was another successful purchase for you and that Norton 360 with LifeLock met your expectations. It’s great to know you appreciate the value and customer experience when shopping at Best Buy as well.
      We appreciate you choosing Norton to protect your devices and taking the time to share your positive experience. Thanks again for the kind words! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 3 out of 5 stars

    Not Essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, but I say Windows defender is equal to it. The only advantage is the VPN.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 4 out of 5 stars

    Does What It Needs To.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does for the time that I needed it to.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi InkPage,
      Thank you for your review! We’re glad to hear that Norton 360 with LifeLock did exactly what it promised and met your needs during the time you used it. Providing dependable, straightforward protection when customers need it most is exactly what we aim to deliver.
      We appreciate you choosing Norton and taking the time to share your experience. If you ever need protection again in the future, we’ll be here to help! norton_us

  • Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this again. Needed on all computers. Definitely buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review! We’re glad to hear Norton is something you’d buy again and that you feel it’s essential protection for all your computers. We appreciate your recommendation and thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Worth It for Everyday Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s been a solid choice for keeping my online activity private and secure. With so much of my gaming, schoolwork, and browsing happening online, having VPN protection just makes sense.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Ethan,
      Thank you for sharing such a thoughtful review! We’re glad to hear that Norton 360 with LifeLock has been a solid choice for keeping your online activity private and secure. With gaming, schoolwork, and everyday browsing all happening online, having VPN protection and built‑in security can really make a difference.
      It’s great to know Norton is fitting smoothly into your daily routine and giving you that extra layer of confidence. We appreciate you choosing Norton and taking the time to share your experience — and we’re always here if you need support or want to explore more features. norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pointless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a chance to use it, no idea, might be a good option

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MarkS,

      Thank you for sharing your thoughts. We understand it can be hard to see the value of a product when you haven’t really had the chance to put it to use yet.

      If you decide to try Norton again in the future, we’d love for you to explore its features and see whether it’s a good fit for your needs. And if you run into questions or need help getting started, our support team is always available to walk you through setup and make sure you’re getting the most from your protection.

      – The Norton team norton_us

  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can complain when it’s an additional thing given for purchasing a laptop!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Great!
      Norton - 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security + Scam Protection + VPN (6 Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] @ BestBuy ‐ 21 hours ago
      Who can complain when it’s an additional thing given for purchasing a laptop!
      BenitoM norton_us

  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. What more can you say protect your investment. Like a condom for your computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad to hear you see Norton 360 as a good way to protect your computer and your investment. Providing reliable security against online threats is exactly what it’s designed to do. We appreciate you choosing Norton and sharing your experience norton_us

  • Rated 5 out of 5 stars

    Norton 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has been easy to setup and use to keep my new computer protected. Having regular scans and a report provided has been helpful and insightful.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi CaseyD,
      Thank you for sharing your experience! We’re glad to hear that Norton 360 with LifeLock was easy to set up and has been helping keep your new computer protected. It’s great to know that the regular scans and reporting features have been helpful and provided useful insight into your system’s security. Helping customers stay informed and confident about their protection is exactly what Norton aims to do. If you ever have questions or want to explore additional features, our support team is always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides total peace of mind. The security features are robust, and the identity protection is a great added value. It runs quietly in the background without slowing down my system

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Guada,
      Thank you for the amazing 10/10 review! We’re thrilled to hear that Norton 360 with LifeLock provides you with total peace of mind and that you value both the robust security features and the added identity protection.
      It’s especially great to know that it runs quietly in the background without slowing down your system — strong protection with minimal disruption is exactly what we aim for.
      We truly appreciate you choosing Norton and taking the time to share your experience. If you ever need support or have questions, we’re always here to help! norton_us

  • Rated 4 out of 5 stars

    Protection you need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection to you computer from viruses and Other things that may compromise your data

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the great review!
      We’re glad to hear Norton 360 is giving you the extra protection you’re looking for. Keeping your devices and personal data safe is exactly what it’s designed to do.
      If you ever have questions or need a hand with anything, our team is always here to help at norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Safety

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for: • People who want everything in one package • Families (multi-device plans) • Users who prioritize maximum protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi HarHar,
      Thank you for the great review and for outlining who Norton 360 with LifeLock is best suited for. We’re glad to hear that the all‑in‑one protection, multi‑device coverage, and focus on maximum security stood out to you. Norton is designed to simplify digital safety by bringing important protections together in one package—especially for families or anyone who wants comprehensive coverage without added complexity. We truly appreciate you sharing your perspective and recommending Norton to others. If you ever need support or want help getting the most out of your features, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 4 out of 5 stars

    Trusted and happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is always trusted. Love it. Don't think about external risk.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MRaquib,
      Thank you for your kind words and continued trust in Norton. We’re glad to hear that Norton 360 with LifeLock helps you feel confident and protected without worrying about external risks. Providing reliable security and peace of mind is exactly what we strive for, so it’s great to know you’re happy with your experience. We truly appreciate your loyalty, and if you ever need support or want to explore more features, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my laptop and I think that it’s great to have with a brand new computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad to hear Norton 360 came with your new laptop and that you find it a great addition. Having protection in place from the start is a smart way to keep a new computer secure. We appreciate you choosing Norton and sharing your experience. norton_us

  • Rated 5 out of 5 stars

    product review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    norton lifelock has kept me protected many times !! definitely a high quality security option.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Anastasia,

      Thank you so much for taking the time to share this! We’re really glad to hear Norton LifeLock has helped keep you protected many times and that you see it as a high‑quality security option. Your trust means a lot to us, and we’ll keep working hard to stay ahead of new threats so you can stay safe online with confidence.

      Thanks again for being part of the Norton family. norton_us