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Customer reviews

Rating 4.3 out of 5 stars with 5550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,550 reviews
  • Rated 5 out of 5 stars

    Happy customer thus far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy! I will continue to use. computer is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, ease your mind. Norton is very friendly and walks you through every step.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Handyman,

      Thank you for your outstanding review! We’re really glad to hear Norton helps put your mind at ease and that the step-by-step guidance has made everything feel friendly and straightforward. A clear, reassuring experience is exactly what we hope to provide.

      We truly appreciate you choosing Norton. norton_us

  • Rated 5 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton works well for me as internet security tool. I prefer Norton to so.e of the other inter security tools.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We’re glad to hear Norton is working well for you and that you prefer it over other internet security tools. We appreciate your trust and thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with the computer so it was perfect for free

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad Norton 360 came with your computer and worked well for you. Having protection included from the start is a great way to keep a new device secure. We appreciate you choosing Norton and taking the time to share your experience. norton_us

  • Rated 5 out of 5 stars

    Electro-Police

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Can definitely help fight against spam and viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad to hear you find Norton 360 to be a good value and helpful in protecting against spam and viruses. Providing dependable security at a reasonable price is exactly what Norton aims to deliver. We appreciate you choosing Norton and taking the time to share your experience. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product offer! Customers appreciate great recommendations for their electronics.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great feedback! We're so glad you found value in this offer. At Norton, we strive to provide trusted protection and smart recommendations that help customers feel confident about their digital security. We appreciate your support! norton_us

  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers great deals. I purchase this laptop for my daughter’s school. This is her first laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re glad you found this a great purchase and that Norton is helping protect your daughter’s first laptop for school. Thanks for choosing Norton and Best Buy! norton_us

  • Rated 5 out of 5 stars

    Norton.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects you and you're families devices. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus and very advanced, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is fine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was loaded by Z at Geek Squad, it is fine, and providing protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Lisa,

      Thank you for sharing your experience! We’re glad to hear the Geek Squad setup went smoothly and that Norton has been working fine and providing protection for you. A hassle-free start and reliable security are exactly what we aim for.

      We really appreciate you choosing Norton. norton_us

  • Rated 5 out of 5 stars

    Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good security system from all malware virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton is a trusted brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has been around since the dawn of the internet. I trust them to keep me secure.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi RandalC,

      Thank you for sharing your trust in Norton. We truly appreciate your confidence in a brand that has been protecting customers for decades. Norton 360 continues that legacy by combining strong security, scam protection, and identity features to help keep you secure as online threats evolve. Thanks for choosing Norton and for taking the time to leave your feedback. norton_us

  • Rated 4 out of 5 stars

    Notron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying pop ups but a great security measure for those who needs it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Those pop‑ups can definitely be distracting — we get it. Our support team can help you adjust your notification settings so things run a bit more smoothly. You can reach them anytime at norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Sick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely add on! Wasnt expecting it add to a tablet but glad it came with it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Kim,

      Thanks so much for your review! We’re really glad to hear you’re enjoying Norton LifeLock as a add-on and that it worked seamlessly on your tablet, even as an unexpected extra. It’s great to know it’s been a positive surprise, and we hope it continues to help keep your devices and information safer online.

      We appreciate you choosing Norton LifeLock! norton_us

  • Rated 3 out of 5 stars

    Free is not ever free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with a purchase on best buy, otherwise i wouldnt of purchased this, either one of the anti-virus programs work fine but add a lot of un needed stuff on my computers. Use the free one with widows or mac since its already on there

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Topher(?) - Thanks for your feedback, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and ‘Widows’(sic) is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
      BTW, sorry for your confusion, but this is *absolutely* a FREE 6-month subscription that thousands of BBY customers take advantage of monthly. There’s NO initial charge and you can cancel renewal at any time, including immediately after activating the license. You then get half a year of device, scam and identity protection from the best service in the industry for over three decades! Hope this helps and you reconsider - DWN norton_us

  • Rated 5 out of 5 stars

    Norton is good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good app that protects my tablet and my laptop. In this day and age you can't go without protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Show2win,
      Thank you for your great review! We’re glad to hear that Norton 360 with LifeLock is protecting both your tablet and laptop and giving you peace of mind. You’re absolutely right—online threats are more common than ever, and having reliable protection in place is essential. We appreciate your trust in Norton and are happy to be part of keeping your devices safe. If you ever need support or want to explore additional features, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Norton is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is all I use! These always delivered get protection for my devices.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Risha,

      Thank you for the amazing compliment! We’re so glad to hear Norton is the only protection you use and that it continues to deliver great protection for your devices. Your loyalty and trust really mean a lot to us.

      We truly appreciate you choosing Norton. norton_us

  • Rated 5 out of 5 stars

    Excellent with the result

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice and the results are amazingI recommend it to the fullest

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Yandi,

      Thank you so much for your review! We’re delighted to hear you’re seeing excellent results and that you feel Norton was a very good choice. Your recommendation means a lot to us, and we’re glad our protection is helping you stay safer online.

      We really appreciate you choosing Norton. norton_us

  • Rated 5 out of 5 stars

    Shellz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good ideal for me to use, and I will renew when it is over

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Michelle,

      Thank you for your review! We’re really glad to hear Norton has been a good fit for you and that you’re planning to renew when your current term ends. Knowing it’s working well enough that you want to continue with us means a lot.

      We truly appreciate you choosing Norton. norton_us

  • Rated 4 out of 5 stars

    Protect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus & security protection. Good value .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Paula,
      Thank you for your great feedback! We’re glad to hear that you find Norton 360 with LifeLock to be an excellent antivirus and security solution and a good value as well. Providing strong, reliable protection you can count on is exactly what we aim for.
      We appreciate you choosing Norton and taking the time to share your experience! norton_us