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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5170 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,170 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. This really helped my computer stay OP

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! We’re glad to hear Norton 360 is helping keep your computer running smoothly and protected. That’s exactly what we aim for—strong security without compromising performance. norton_us

  • Rated 4 out of 5 stars

    Pretty seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well on all types of systems enjoyed using it

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! It’s great to hear that Norton 360 worked seamlessly across different systems—that kind of compatibility is a big plus. Enjoying the product really speaks to its ease of use and reliability. Appreciate you taking the time to let others know! norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 4 out of 5 stars

    Simple to Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid security deal if you're looking for VPN and internet safety. Works pretty easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton 360 with LifeLock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security Software + VPN (6 Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] is working pretty well for me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST CHOICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 offers strong security features and comprehensive protection, making it a very secure option for both personal and family use. Its user-friendly interface, multi-device support, and strong performance make it a highly popular and preferred antivirus solution. In conclusion, it is an ideal choice for users who prioritize high security and want to protect multiple devices at the same time.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trusted Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Easy to activate, good protection from Viruses, did not try on other devices yet (second and third)

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out my identity had been stolen in different places. They helped me secure everything I needed!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear your identity was compromised, but we're glad Norton and LifeLock were able to help you secure everything quickly and effectively. Your safety and peace of mind are our top priorities, and we're honored to be part of your digital protection journey. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and efficient when something is suspected ominous, I love this program

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great feedback! We're thrilled to hear Norton 360 is working quickly and efficiently to keep your devices safe. It's great to know the program gives you confidence when something suspicious is detected. We appreciate your support and are glad you're loving the protection! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for years. I haven’t used anything else. It’s a great product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review — we really appreciate your loyalty! We're glad Norton has been a great solution for you over the years. Thanks again for sticking with us! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I highly recommend anyone with a computer use this

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your recommendation!
      We’re thrilled to hear you’re enjoying Norton 360 with LifeLock Identity Advisor. It’s great to know the product is giving you confidence and protection across your devices. Your enthusiastic endorsement is appreciated and will definitely help others looking for reliable cybersecurity! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I've used for the past 30 months, confident my computer is fully protected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear it's been working great for you over the past 30 months and that you feel confident in your computer’s protection. Your long-term satisfaction means a lot to us—thanks for sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next-Level Security — Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several security solutions, but this one is by far the most reliable and complete package I’ve ever used!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Wow—thank you! We're so glad Norton stood out as the most reliable and complete solution for you. That’s exactly the kind of confidence we love to hear! norton_us

  • Rated 4 out of 5 stars

    Not for IT professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but slows your PC down and eventually you will have to close this app.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback with us.
      We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
      For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
      You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
      We’re here to help! norton_us

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 bundle with LifeLock Identity Advisor provides exceptional, all-in-one protection. It’s reassuring to know that my devices (covering PC, Mac, and mobile) are protected by robust antivirus and scam protection. The added VPN feature is fantastic for maintaining privacy when using public Wi-Fi, and it’s very easy to use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! We're glad to hear Norton 360 with LifeLock is delivering the all-in-one protection and ease of use you were looking for. Stay safe online! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work on this project and great project very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I even use it on my phone for vpn and it’s just great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Annoying marketing pop-ups

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services seem to keep my computer safe. However, there is an excessive amount of upselling that occurs daily as popups. This is extremely annoying and has made me consider canceling Norton altogether. Also, everything they develop comes as another charge if you want to add it. It is not always clear to me if I am paying for duplicate services. Recently, my renewal for the year was around $400/yr. It included multiple services thst were not at all valuable to me. My own fault for not accurately tracking whhat I signed up for. But I think Norton bears some responsibilty due to very confusing marketing! Mostly, I want to eliminate the marketing pop-ups.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a well-regarded security suite that offers excellent protection against malware, viruses, and other online threats. It also includes a variety of features like a password manager, safe browsing tools, and cloud backup. Here are some of the key benefits of Norton 360: * Excellent malware protection: Norton consistently ranks highly in independent tests for its ability to detect and block malware. * Wide range of features: Norton 360 offers a comprehensive suite of security features that go beyond basic antivirus protection. * User-friendly interface: Norton 360 is easy to install and use, even for non-technical users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton life lock pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally didn't know if I was going to need this but after I got it and got it all set up it's actually really nice. Helps protect everything a bit better. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Mccall! We’re glad to hear Norton 360 with LifeLock turned out to be a great addition and is helping you feel more protected.
      If you ever need assistance or have questions, you can visit https://norton.com/support anytime.
      Thanks for recommending us and for choosing Norton! norton_us

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need protected its nice to have it my friends.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DustinO,
      Thank you for sharing your feedback! We’re happy to hear you find Norton 360 a great product and that it gives you the protection you need. Keeping your devices and personal information secure is our top priority, and it’s great to know we’re delivering on that promise. norton_us