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Customer reviews

Rating 4.3 out of 5 stars with 5550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 5,550 reviews
  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thing I like that is easy to use and install in the pc

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DavidM,
      Thank you for your review! We’re happy to hear that you found Norton 360 with LifeLock easy to install and simple to use on your PC. A smooth setup and user‑friendly experience are important parts of reliable security, so it’s great to know the software worked well for you right from the start. We appreciate your feedback and your choice of Norton—if you ever need help or want to explore additional features, our support team is always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    How does Norton make any money??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the free Norton inclusion with purchase of literally every PC on earth LOL

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Kelsey,
      Great question — and we get why it feels that way! 😄 Norton often partners with PC manufacturers and retailers to include a free trial or short‑term subscription with new devices. That way, customers can experience the protection right away without any upfront cost.
      Norton makes money when customers choose to continue their subscription after the included period, upgrade to longer plans, add more devices, or opt into additional services like identity protection. The goal is to let people try it first and decide if the ongoing protection is worth it for them.
      We’re glad you’re enjoying the free inclusion, and we appreciate you taking the time to share your thoughts. If you ever want help understanding the features or deciding what’s right for you after the trial, we’re always here to help! norton_us

  • Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any new PC owner, having virus and scam security is crucial. It is always best to have the best protection for you PC.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Mario!
      You’re absolutely right—strong virus and scam protection is essential for any new PC owner. We’re glad that Norton 360 with LifeLock is helping provide that level of security. Having reliable protection in place from day one can make all the difference, and we appreciate you highlighting how important it is to stay safe online.
      Thanks for taking the time to share your thoughts! norton_us

  • Rated 5 out of 5 stars

    Good protection for my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot more safe knowing I won’t get scammed as easy with this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JuanaA,
      Thank you for sharing your experience! We’re glad to hear that Norton 360 with LifeLock is helping you feel safer and more protected while using your computer. Scam protection and identity‑focused features are designed to help reduce online risks, so it’s great to know they’re giving you added confidence. We truly appreciate your trust in Norton, and if you ever have questions or want to explore more ways to stay protected, our support team is always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Best product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product great protection. Trusted standard great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re glad to hear you trust Norton for great protection and find it a reliable standard. We appreciate you choosing Norton and sharing your experience. norton_us

  • Rated 5 out of 5 stars

    Norton and Life lock are worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very important to make sure you have scam protection in this day in age.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Dillon,
      Thank you for sharing your thoughts! You’re absolutely right — scam protection is more important than ever these days, and we’re glad to hear that Norton 360 with LifeLock is giving you that added peace of mind.
      Helping protect customers from online scams, fraud attempts, and identity‑related risks is a key part of what Norton and LifeLock are designed to do. We really appreciate your recommendation and your trust in our protection.
      Thanks again for choosing Norton, and we’re always here if you need support or have questions about your features! norton_us

  • Rated 5 out of 5 stars

    Best buy for the win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. But I'm very excited to use with my new Mac mini! Thank you best buy for the great deals!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Rigo!
      We’re excited right along with you—congrats on your new Mac mini! Even if you haven’t used Norton 360 with LifeLock just yet, we hope it adds an extra layer of confidence and security as you get everything set up. It’s great to hear you’re enjoying the deals from Best Buy, too.
      Whenever you’re ready to activate your protection, we’ll be here to help keep your new device safe. Enjoy your new tech, and thanks for sharing your enthusiasm! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable and efficient. Recommend purchasing.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much! We’re glad to hear Norton’s been dependable and efficient for you. Appreciate the recommendation! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LOL SECURITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection software for epic gaming nerds! LOL

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      LOL—we love it! Glad to hear Norton’s keeping your gaming setup secure while you level up. Thanks for the shoutout! norton_us

  • Rated 5 out of 5 stars

    Excellent work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very helpful for any laptop users and I’m very lucky to get this free when I bought my laptop from best buy .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi SubayaS,
      Thanks for sharing your experience! We’re thrilled to hear that Norton 360 with LifeLock Identity Advisor has been so helpful for your laptop. It’s great that you were able to receive it as a free bonus with your Best Buy purchase—extra protection and peace of mind are always a win!
      We appreciate you taking the time to leave a review, and we hope Norton continues to keep your device and personal information secure.
      —Norton Team norton_us

  • Rated 5 out of 5 stars

    Very affordable antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and highly recommended antivirus, you can't get better than this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Jorge,
      Thank you for the great feedback! We’re glad to hear that you find Norton 360 with LifeLock both very affordable and highly effective. Delivering strong protection at a great value is exactly what we aim for.
      We truly appreciate your recommendation and thank you for choosing Norton to help keep your digital life secure. norton_us

  • Rated 5 out of 5 stars

    quick install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, and great value for the price, would definitely buy again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi cableguy,
      Thank you for your review! We’re glad to hear that Norton 360 with LifeLock was quick to install, easy to use, and a great value for the price. That smooth setup and reliable protection are exactly what we aim for.
      We really appreciate you saying you’d buy it again and for taking the time to share your experience. Thanks for choosing Norton to help keep your devices secure! norton_us

  • Rated 5 out of 5 stars

    Nice addition to add to laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as a gift with purchase which was great b/c I put it on my laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Camille,
      Thank you for your review! We’re glad to hear that Norton 360 with LifeLock was a nice addition to your laptop and that it came as a gift with your purchase. It’s a great way to start protecting your device right away and enjoy some extra peace of mind.
      We appreciate you taking the time to share your experience, and we’re here if you ever need help getting the most out of your protection. Enjoy the added security! norton_us

  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I think would recommend for the free trial only

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TonyA,
      Thank you for sharing your thoughts! We’re glad to hear you found Norton 360 with LifeLock to be a great product and one you’d recommend trying. We understand that the free trial is an important way for customers to explore the features and see how well it fits their needs. Our goal is to deliver strong, reliable protection that continues to add value beyond the trial period, and we’re always working to improve the experience. If you ever have questions about features or options that might better suit your needs, our support team is always happy to help.
      Thank you for giving Norton a try and for your feedback! norton_us

  • Rated 5 out of 5 stars

    Awesome addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a convenient addition to my purchase its useful its helpful and easy to set up and you get lots of value from this

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Franklin — thank you for sharing your experience! We’re glad to hear Norton 360 has been a convenient and valuable addition to your purchase. Easy setup and useful, all‑in‑one protection are exactly what we aim to provide, so it’s great to know it’s working well for you.
      We appreciate you taking the time to leave a review and hope Norton continues to deliver great value and dependable security across all your devices! norton_us

  • Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would highly recommend for prevention!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Lizette,
      Thank you for the amazing review! We’re thrilled to hear that you’re enjoying Norton 360 with LifeLock and that you’d highly recommend it for prevention. Helping customers stay protected from online threats before they become problems is exactly what we strive for. We truly appreciate your confidence in Norton and your willingness to recommend it to others. If you ever need support or want to explore all the features included in your subscription, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i liked it i recommend it . not sure how to use it though

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Christian,
      Thank you for your review! We’re glad to hear that you like Norton 360 and would recommend it — that’s great to know 😊
      If you’re not quite sure how to use it yet, no worries at all. Once Norton is installed and activated, most of the protection works automatically in the background. For a quick start, you can:

      Open the Norton app and run a Quick Scan to check your device
      Make sure Real‑Time Protection is turned on (it usually is by default)
      Explore features like Scam Protection, VPN, and LifeLock alerts at your own pace

      If you ever want step‑by‑step help or have questions, Norton Support is always available and very beginner‑friendly:
      👉 https://support.norton.com/
      Thanks again for choosing Norton, and we’re happy to help anytime as you get more comfortable using it! norton_us

  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my family has been using Norton for years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi lovingpokemon,
      Thank you for the great review! We truly appreciate you and your family’s long‑time trust in Norton. It’s wonderful to hear that Norton 360 with LifeLock continues to deliver the protection you rely on year after year. Helping families stay safe and secure across their devices is exactly what we aim to do, and your loyalty means a lot to us. If you ever need assistance or want to explore new features, our team is always here to help.
      Thanks again for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Siftware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and service. I would recommend it to all my friends

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Doug,
      Thank you for your kind words! We’re happy to hear that you found Norton 360 with LifeLock to be an excellent product and that you were satisfied with the service as well. Knowing you’d recommend it to your friends really means a lot to us.
      We appreciate you choosing Norton for your security needs and taking the time to share your experience. If you ever need help or have questions, we’re always here to support you! norton_us

  • Rated 5 out of 5 stars

    Awesome deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a very good pricing during the promotional period.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Ashraf,
      Thank you for sharing your experience! We’re glad to hear you were able to take advantage of the promotional pricing and found Norton 360 with LifeLock to be an awesome deal. Getting strong, reliable protection at a great value is always a win, and we’re happy Norton could deliver on both. If you ever need help setting things up or want to explore all the features included in your subscription, we’re always here to help.
      Thanks for choosing Norton! norton_us