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Customer reviews

Rating 4.3 out of 5 stars with 5550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 5,550 reviews
  • Rated 5 out of 5 stars

    Great Addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing my system is safe. Saves money, Anti Virus can be expensive. Nice to have piece of mind.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, BCoop!
      We’re glad to hear that Norton 360 with LifeLock has been a great addition for you. Knowing your system is protected—and saving money at the same time—can make a big difference. It’s wonderful that the added security gives you real peace of mind without the extra expense.
      Thanks for taking the time to share your experience, and stay safe online! norton_us

  • Rated 5 out of 5 stars

    Norton Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A life safer! Really it helped me so much. I feel safer and more secure going on the web and completing tasks.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Georgi — thank you so much for sharing your experience! We’re really glad to hear Norton 360 has been such a lifesaver for you. Feeling safer and more secure while browsing the web and completing everyday tasks is exactly what the software is designed to provide.
      Your feedback means a lot, and we appreciate you taking the time to let others know how it’s helped you. We hope Norton continues to give you peace of mind across all your devices! norton_us

  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a laptop and this came with it. Really enjoyed it and will purchase again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Nahom,
      Thank you for sharing your experience! We’re glad to hear that Norton 360 with LifeLock came with your new laptop and that you’ve really enjoyed using it. Knowing it made a positive impression right from the start—and that you’d choose to purchase it again—means a lot to us.
      Thanks for choosing Norton, and we’re always here if you need support or tips to get the most out of your protection! norton_us

  • Rated 5 out of 5 stars

    Nice product, works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Does the trick. Have used this for years now, love it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Michelle,
      Thank you so much for your kind words and for being a long‑time Norton user! We’re thrilled to hear that Norton 360 continues to work well for you and that you find it to be a great value.
      Knowing that you’ve trusted Norton for years and that it consistently “does the trick” means a lot to us. We appreciate your loyalty and your recommendation.
      Thanks again for sharing your experience, and we’re always here if you need support or tips to get even more out of your protection. norton_us

  • Rated 4 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton works well preventing computer problem. It is expensive and I'm not sure it's worth it.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts, Mark! It’s great to hear that Norton has been effective at preventing problems—that’s definitely one of its strengths with real-time threat detection and multi-layered protection. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended to grab it for the price

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Carla,
      Thank you for your feedback! We’re happy to hear that you find Norton 360 with LifeLock to be worth it and a great value for the price. Providing strong protection along with useful features like scam protection, VPN, and identity monitoring is exactly what we aim to deliver.
      We really appreciate your recommendation and thank you for choosing Norton to help keep your devices secure. If you ever need support or have questions, we’re always here to help! norton_us

  • Rated 5 out of 5 stars

    antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im just here for the chance for money but anyway just use windows defenderf

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi James,
      Thanks for sharing your thoughts. Windows Defender is a solid built‑in option for basic protection, and many people choose it for that reason.
      Norton 360 is designed for users who want additional layers of security beyond the operating system’s defaults, such as scam protection, identity monitoring with LifeLock, a VPN for online privacy, and cross‑platform coverage across multiple devices. That said, everyone’s needs are different, and we respect that security choices can be very personal.
      We appreciate you taking the time to leave feedback and wish you the best with whichever solution you choose. norton_us

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all the things that bestbuy sells %100

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Tmoney,
      Thank you for the great review! We’re so happy to hear that you’re loving Norton 360 with LifeLock and having such a positive experience. It’s always rewarding to know our protection features are making a difference, and we truly appreciate your enthusiasm and support. Thanks as well for shopping at Best Buy—we’re glad Norton could be part of your purchase. If you ever need assistance or want to explore more features, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    So good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome awesome awesome awesome awesome awesome

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Victor,
      Wow — thank you for all the awesome! 😄 We’re thrilled to hear you’re loving Norton 360 with LifeLock and that it’s delivering such a great experience for you.
      Your enthusiasm made our day, and we truly appreciate you taking the time to share it. Thanks for choosing Norton for your online protection — we’re glad to have you covered! norton_us

  • Rated 5 out of 5 stars

    Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best subscription money can buy I would give it a 10/10

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Laptop,
      Thank you for the great feedback! We’re thrilled to hear that you consider Norton 360 with LifeLock one of the best subscriptions available and worthy of a 10/10 rating. Providing reliable protection and real peace of mind is exactly what we strive for.
      We truly appreciate you taking the time to share your experience, and thank you for choosing Norton to help keep your digital life secure. If you ever need support or have questions, we’re always here to help! norton_us

  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Norton for quite awhile, this is the best version.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Brian,
      Thank you for your continued trust in Norton! We’re thrilled to hear that after using Norton for quite a while, you consider this the best version yet. That kind of long‑term confidence means a lot to us.
      We appreciate you choosing Norton to protect your devices and taking the time to share your experience. If you ever need support or want tips on getting the most out of your protection, we’re always here to help! norton_us

  • Rated 3 out of 5 stars

    Great product, constant upselling you is intrusive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but the software is very annoying trying to upsell you to pay for more features. It also has intrusive popups to do the same thing.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the protection plan. The online ordering was excellent and pick-up location very close.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mark — thanks for sharing your experience! We’re glad to hear your Norton AntiVirus Plus code was delivered within minutes. That quick turnaround can make a big difference when you’re ready to get protected right away.
      It’s also great to know you found a deal through Best Buy that you couldn’t get on Norton’s website — getting strong protection at a better value is always a win.
      We appreciate you taking the time to leave a review, and we hope the software serves you well over the next year! norton_us

  • Rated 5 out of 5 stars

    Great value addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value addition to any PC purchase. Able to use on multiple devices!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Roberto!
      We’re glad to hear that Norton 360 with LifeLock has been a great value add to your PC purchase. Being able to use the protection across multiple devices is a big part of what makes it so convenient, and it’s great to know that flexibility is making a difference for you.
      We appreciate you taking the time to share your experience—stay safe online! norton_us

  • Rated 5 out of 5 stars

    Norton

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always Norton every time I buy a new product. I would recommend it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Michael!
      We’re glad to hear that Norton 360 is your go‑to choice whenever you purchase a new device. Your continued trust and willingness to recommend it truly mean a lot. Providing reliable protection from the moment you get started is exactly what we aim for.
      Thanks again for taking the time to share your experience—stay safe online! norton_us

  • Rated 5 out of 5 stars

    Lifelock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelock is good I don't feel it is necessary but I am glad I have it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Nicholas!
      We’re glad to hear that you feel good having LifeLock included with your Norton 360 subscription—even if it doesn’t always feel essential. Identity protection can sometimes seem like something you “might” need rather than something you “will” need, but having that extra layer of monitoring and alerts can make a big difference if anything unusual ever happens.
      We appreciate you taking the time to share your thoughts, and we’re happy the added protection gives you a little more peace of mind. Stay safe online! norton_us

  • Rated 5 out of 5 stars

    Good security advisory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent virus detection and advisor on securities

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Hilary,
      Thank you for your great feedback! We’re glad to hear that you’re finding Norton 360 with LifeLock helpful for both excellent virus detection and security guidance. Providing strong protection along with clear, helpful advisories is an important part of helping our customers stay safe online.
      We appreciate you choosing Norton and taking the time to share your experience. If you ever have questions or want to explore more features, we’re always here to help! norton_us

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me secured and no worries about being online

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mohamed,
      Thank you for your feedback! We’re glad to hear that Norton 360 with LifeLock is keeping you secure and giving you peace of mind while you’re online. Feeling protected without having to worry is exactly what we aim to deliver.
      We appreciate you choosing Norton and taking the time to share your experience. If you ever need help or have questions, we’re always here to support you! norton_us

  • Rated 5 out of 5 stars

    Good program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good program to start i recomend getting it if you have a little of extra cash

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JesusA — thanks for sharing your thoughts! We’re glad to hear you think Norton 360 is a good program, especially as a starting point for protecting your devices. It’s a solid option for anyone looking to add security without overcomplicating things.
      We appreciate your recommendation and your honest feedback. Thanks for taking the time to leave a review! norton_us

  • Rated 5 out of 5 stars

    Free gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free gift for buying a product thanks for the gift

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Brandon,
      Thank you for your review! We’re glad to hear that Norton 360 with LifeLock came as a free gift with your purchase — it’s a great way to add extra protection and peace of mind right from the start.
      We appreciate you taking the time to say thanks, and we hope you enjoy the added security features. If you ever decide to explore them or need help getting started, we’re always here to support you! norton_us