Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Uneccesary
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just use windows defender and avoid clicking or downloading anything stupid.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Will not use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never will use this software. It's been horrible on the past, so I'll never trust it now.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
Not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not apply to me. I use Webroot and love it. I did not like norton before and will not try it again
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your perspective. We understand that security preferences can vary, and not every solution is the right fit for everyone. We appreciate you taking the time to leave feedback and wish you the best with the product that works for your needs.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Very heavy and doesn't work much better than windows built in antivirus.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Who knows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed, as Microsoft already has Defender. Not sure about the LifeLock thing
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi AlexK - Thanks for your opinion, but if you really want the #FACTS on Windows Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and that PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 Hope this helps clear up any misperceptions - DWN
Cannot review because I did not use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly cannot give a review on Norton because I forgot to remove the selection from my purchase of a certain item when Norton was available for free for a short time.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience, ragcog.
We understand—sometimes an add‑on gets included during checkout without you intending to use it. Even though you didn’t use Norton 360 this time, we appreciate you taking the moment to clarify your situation for other shoppers. If you ever decide to give the protection a try in the future or have questions about how it works, we’re always here to help.
dont buy waste of money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont use this unless you are severlely incompetent. windows defender + common sense is enough to protect you online
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Xense(?) - Thanks for your feedback/opinion but if you really want the #FACTS on Microsoft Windows Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448. You know what they say about ‘common sense’: it’s not all that common! For example, ANYONE still on Windows 10 has not gotten full Defender security updates since the end-of-life for Win10 last October - doesn’t really make ‘sense’ to run unprotected like that, does it?
Hope this makes the issues clearer for you - DWN
Anti virus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I trust this product and was easy to download to my devices.
I would recommend this to a friendNever got to use it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got my computer the code it sent was invalid so I never got to use this. Bought the year of McAfee Pro for 29.99 deal instead
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us.
Useless tool get malware bytes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton is bloatware i would never use I dont know how their still in business. This antivirus is much worse then microsofts.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton tends to slow down the computer, if you are not downloading or visiting sketchy websites, windows comes built in with a decent virus protection.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
It's okay, but there are better ones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good to get if you're not super good at computers and just want something to work, but if you know where to look you can get the same or better for a better price
No, I would not recommend this to a friendSlows down the computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid. This will severely slow down your computer. Hard pass. Look else where for protection.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Born - Thanks for your review, but actually results from third-party testing https://www.av-comparatives.org/comparison/ disagree with you. Not only are Gen products (Avast. AVG and… Norton) the only 100% effective at blocking threats, but their testing shows us the MOST efficient as well! Hence, if you don’t like our cyber safety performance, you won’t like *anyone’s* performance - sorry. Hope this helps - DWN
Rah
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ig irs alr i ordered somthing now im getting this w woohoo
I would recommend this to a friendLike no 1.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review 3 in 1, good good good good good good ⭐️⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friendUseless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke. Never worked and still pops up constantly. Do not let this being added to a computer make you decide to nut it. Useless.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Safer not to use Norton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your computer is safer without Norton feel free to double check that with credible sources
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Dalton,
Thank you for sharing your perspective. We understand that security software can be a personal choice, and not every solution feels like the right fit for everyone.
Norton 360 is designed to provide layered protection against malware, online threats, scams, and identity risks, with continuous updates to address new threats as they emerge. Many customers choose Norton for that ongoing protection and peace of mind, while others may prefer different approaches — and that’s okay.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not want will not use slows computer down and makes a lot of new problems
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi makka,
We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it can be when software doesn’t perform as expected, especially if it impacts your computer’s speed or usability. Norton 360 is designed to provide strong protection while running efficiently, but performance can sometimes vary depending on system settings or device specifications.
We’d really like the opportunity to help address the issues you encountered or assist with any setup adjustments that may improve performance. Our support team is available to help troubleshoot, or if you decide Norton isn’t the right fit for you, they can also help review available options.We encourage you to contact Norton Support at https://support.norton.com.
We’re here to help!
Alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and eats space, clunky to run, gets in the way. Some updating problems but easy to set up.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback with us.
We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
We’re here to help!
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most useless software of all time that may even rival McAfee
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Ryan - Thanks for your opinion, but actual results from third-party testing https://www.av-comparatives.org/comparison/ disagree with you. Not only are Gen products (Avast. AVG and… Norton) the only 100% effective at blocking threats, but their testing shows us among the MOST efficient as well! Hence, if you don’t like our cyber safety performance, you won’t like *anyone’s* performance (including McAfee, Bitdefender, Kaspersky, Defender or anyone else!) - sorry. Hope this helps clear up your confusion - DWN