Customer Ratings & Reviews
- Model:
- SYC940800V019
- SKU:
- 6548823
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Computer security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not buy so i did not get it if i am charged for this i will sue
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi JohnC - Thanks for your review and sorry for your confusion, but this is *absolutely* a FREE 6-month subscription that thousands of BBY customers take advantage of monthly. The license key was printed on your receipt for a product purchased (laptop, printer, etc) that entitled you to the FREE Norton, and also was emailed to you. There’s NO initial charge, even if activated and used for the entire free period. You can cancel renewal at any time, including immediately after activating the license. You then would receive half a year of device, scam and identity protection from the best service in the industry for over three decades! Hope this helps - DWN
Not real happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have made this purchase a yearly thing. I have had issues for YEARS! I don’t even remember when I bought it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Never got it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it and currently processing the refund which is also a mess
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
Too many pop ups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant pop ups and slows down my PC. Not worth using
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had a problem with trial members being able to cancel.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
I didn’t need this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no need for this, it was included in a bundle. I also don’t think that it offers me any more protection than my own avoidant behaviors.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to share your thoughts! We totally get that bundled products aren’t always a perfect fit for everyone. Norton’s designed to add an extra layer of protection beyond cautious browsing habits—but we respect your savvy online skills! If you ever decide to explore what it can do, we’re here to help.
norton virus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i hate norton, they seem like a virus themselves and give you a hard time when you try to uninstall it
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Gabriel - Thanks for the review, and sorry you seem to have had issues? If support.norton.com is unable to help resolve them, there is a public utility that will completely remove Norton 360 from Windows. It's an EXE file you can download at: www.norton.com/nrnr Hope this helps - DWN
Was not included
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was mot installed. Dissatisfied with being offered and not receiving it.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order.
Malware you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally useless bloatware that is completely made obsolete by windows defender and a brain
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi ‘Rock’ - Thanks for your opinion, but if you really want the #FACTS on Microsoft Defender, watch this 3rd-party comparison of Norton and Defender. Same malware attacks used on both systems - Norton survives all the attacks, but Defender does not and PC is rendered unusable, INCLUDING **complete removal of Defender**: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
They can't give it away.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given away free but I won't ever use Norton anything.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time.
Never ordered this SHYT and I DO NOT WANT IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SUCKS! Never ordered this SHYT and I DO NOT WANT IT!
No, I would not recommend this to a friendwhy?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.annoying pop-ups, unnecessary software. I would not buy if it was not included.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.