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Customer reviews

Rating 4.3 out of 5 stars with 5468 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 5,468 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't end up actually using this, but it brought me peace of mind knowing I had it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your thoughts! We’re glad to hear that having Norton gave you peace of mind, even if you didn’t need to use it. That’s exactly what we aim to provide—confidence and security when you need it most. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security for your computer, safe and easy to install!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're so glad to hear Norton provided strong security and was easy to install. Peace of mind and simplicity are exactly what we aim for. Thanks for trusting us to help keep your computer safe! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anti virus that exists, super secure and easy to install 10/10

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, been using for years. Very good at what they do

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi jordan,
      Thank you for being a loyal Norton user! It’s great to hear that Norton 360 continues to deliver the protection you trust. With features like scam protection, VPN, and identity monitoring, we strive to provide comprehensive security for all your devices. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very Works well. Very impressed

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Sarah! We’re thrilled to hear Norton is working well and that you’re impressed with the product.
      If you ever need help or have questions about features, you can visit https://norton.com/support anytime.
      Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, basicly keeping it to use in new year. Exited

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      So glad you’re enjoying it! Hope it gives you a great, secure start to the new year — enjoy your subscription! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great plus for the computer. It is the antivirus I always use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have antivirus software in this day - a needed tool.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ReviewMom,
      Thank you for sharing your thoughts! We completely agree—having antivirus software is essential in today’s digital world. Norton 360 adds multiple layers of protection, including antivirus, VPN, and identity safeguards, to help keep your devices and personal information secure. norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This app is very easy to use, with a user-friendly interface and smooth navigation. However, the monthly subscription feels a bit pricey compared to similar apps. If the cost were slightly lower, it would be an even better deal!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton before and have never had any problems with their software.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! It’s great to hear that Norton has consistently worked well for you and that you’ve never had issues with their software. That kind of reliability is exactly what people look for in a security solution. With features like antivirus, scam protection, and VPN included, it’s reassuring to know the product continues to deliver dependable protection.
      Appreciate you taking the time to share your feedback—it’s helpful for others who value a proven track record of performance and trustworthiness. norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Useful Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton does a good job at keeping my laptop safe. It has a VPN included, it checks the files I’m downloading, and frequently scans for any malware

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alot of protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and alot of protection for the price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Glad to hear the setup was easy and the protection feels worth it — Norton 360 packs in a lot of value. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Card gave clear instructions on how to activate.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re glad to hear Norton 360 worked as expected and that the activation instructions were clear and easy to follow.
      If you ever need help or have questions about features, visit https://norton.com/support for quick assistance.
      Enjoy your secure experience! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school virus and malware protection. Reliable and easy to install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re glad to hear you find it reliable and easy to install—that’s exactly what we aim for.
      If you ever need assistance or have questions, feel free to visit norton.com/support. We’re always happy to help! norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 5 out of 5 stars

    Security software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended you can use on 3 devices you decide whether you continue subscription after free period features very good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Antivirus, protects multiple PCs and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    the free year was nice, but i'll remove after that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a big fan of norton, but it came with the device. I default to the built in protection of windows typically, which seems more streamlined and integrated.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MikeJ,
      Thank you for sharing your honest feedback. We understand that some users prefer the built-in Windows protection for its streamlined integration. Norton 360 offers additional layers of security—like VPN, scam protection, and identity monitoring—that go beyond standard antivirus, but we respect your choice and appreciate you giving it a try.
      If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic add on. Easy setup from download 3 device

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear the setup was easy and that you’re enjoying Norton 360 across your devices. That’s exactly what we aim for—simple and secure protection.
      If you ever need help or tips, visit https://www.norton.com/support. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift that came with my switch 2 purchased. I will definitely be using this.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re glad to hear you’re excited to use it and hope it adds great value to your experience. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a free trial and it has worked great. No issues so far seems secure

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Riverhook,
      Thank you for sharing your experience! We’re glad to hear the free trial of Norton 360 has worked well for you and provided a sense of security without any issues. That’s exactly what we aim for—straightforward protection across devices with features like antivirus, VPN, and scam protection working quietly in the background. norton_us