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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,179 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Notifications

    Rated 2 out of 5 stars

    Add a virus to protect from viruses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton makes it to where I wish I had a virus/malware instead of having downloaded their product. Constantly boarded with ads for upgraded services. Norton then becomes the malware. Also, seems the notifications that bombards me occur just as I’m getting into a game causing the game to drop and about a minute of trying to figure out what Norton is wanting me to do. Gave 2 instead of 1 Star because I haven’t had a virus or malware since install so at least that part of it works.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton Keeps You Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the gold standard for anti-virus and security software. Highly recommended!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the high praise! 🙌 We’re honored to be your gold standard for security. Your recommendation means a lot—feel free to share more about your experience anytime! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting using this but seems to be a great addition to my system.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the feedback! We're glad to hear Norton is off to a good start for you. If you ever want to explore more of its features, we're here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeawesome product. Thank you Definitely recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your awesome feedback! We're thrilled to hear you're enjoying your Norton 360 with LifeLock subscription. Your recommendation means a lot to us, and we're glad the product is delivering the protection and peace of mind you expected. If you ever have any questions or need support, we're here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up now don’t need to worry about anything getting on my computer that is sketchy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product software for computer protection, etc.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Easy to Carry and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightweight design makes this tablet comfortable to carry around. The interface is simple, and the touch response is smooth enough. The charging time is reasonable too.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ShafquatI,
      Thank you for sharing your feedback! We’re glad to hear your new tablet is easy to carry and use, and that the interface and charging time meet your expectations. While Norton 360 focuses on security and privacy, it’s great to know your overall experience with the device has been positive. If you’d like tips on using features like VPN or Identity Advisor for added protection, we’re here to help anytime.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    information safer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this product - I feel my information is safer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We're so glad to hear that—thanks for sharing! Feeling safer online is exactly what we aim for. Enjoy the peace of mind Norton brings! norton_us

  • Rated 4 out of 5 stars

    Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. As described. It software that you download.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to leave a review. We’re glad the software worked as described, and if you ever need help with your download or setup, our support team is available at Norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Spectacular Norton 3-Device Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phenomenal Norton 3-Device Bundle is a life-changer. It allows for enhanced security and runs on every platform.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, DMoney! We’re thrilled to hear that the Norton 3-Device Bundle has made such a positive impact for you. Having enhanced security that works seamlessly across all platforms really does provide peace of mind. Your review will help others looking for a reliable, all-in-one protection solution—thanks for taking the time to share! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security. The instructions are very easy to follow and install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Secure and easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It performs as well as you would expect. It kept my device safe and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use. Already have satisfactory protection. However it’s reputation speaks for itself.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Tj1jwred,
      Thank you for sharing your feedback! We appreciate your honesty and the recognition of Norton’s strong reputation. Even if you didn’t use the product this time, it means a lot to know you value the trust and reliability we’ve built over the years. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has great security and protects my computer and my identity .

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We're glad to hear Norton is providing strong security and helping protect both your computer and your identity. With features like antivirus, VPN, and dark web monitoring, it’s built to give you peace of mind every day. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works like a charm i got it free and dont regret anything

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Awesome to hear! Norton LifeLock is a great value—protecting multiple devices with one subscription makes security simple and affordable. Thanks for sharing! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    TechGuru

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with Lifelock idenity advisor internet security software is an great product. Had no issues and works as it claims. It is also easy to use product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feel much more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is such a stress reliever, i dont have to worry aboht my security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      That’s exactly what we love to hear! Knowing Norton helps take that stress off your plate is a big win. If you explore more features or have any feedback down the line, we’d love to hear it! norton_us

  • Rated 5 out of 5 stars

    Purchase review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with three different Geek Squad techs. All were helpful, courteous and knowledgeable about the product. I'm old school and pretty much computer illiterate, these guys did not make me feel like a dummy. Great team!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi GaryW,
      Thank you so much for sharing your experience! We’re thrilled to hear that the Geek Squad team provided helpful, courteous, and knowledgeable support. It’s especially meaningful to know they made you feel comfortable and confident throughout the process. We’re glad Norton 360 with LifeLock Identity Advisor is working well for you, and we truly appreciate your kind words! norton_us

  • Rated 5 out of 5 stars

    Secure Your Devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hands down the best way to keep your devices secure and your privacy safe. It’s a bad idea to not go for it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, RobertR! We’re thrilled to hear you consider Norton 360 one of the best ways to keep your devices secure and your privacy protected. That’s exactly what we strive to deliver—strong, reliable protection that gives you peace of mind online. norton_us

  • Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend this product. Great performance and quality and the price was a steal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, KaysanJ! It’s great to hear that Norton 360 with LifeLock Identity Advisor has been a game changer for you. Strong performance, quality protection, and an unbeatable price are exactly what most of us look for in a security solution. The added features like scam protection and VPN really make it a comprehensive package for safeguarding devices and personal information. Your recommendation will definitely help others feel confident about choosing this product! norton_us