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Customer reviews

Rating 4.3 out of 5 stars with 5470 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Was a free add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my husbands computer. No complaints at all.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback, Allison! It’s great to hear Norton worked well for you and that the experience was smooth—even as a free add-on. Reliable protection with easy setup is exactly what we aim for. Your review will help others see the value Norton brings. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    better to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better to buy this product , its working fine as expected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VPN is really easy to activate and use. It can even show the user how many viruses it has protected you from.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! We're glad to hear the VPN was easy to activate and use. The added visibility into how many threats have been blocked is a great way to stay informed and feel confident in your protection. We appreciate your feedback! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was nice to have for the vpn and security and piece of mind

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install. works for my hp laptop. now in protected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this norton 360 deluxe and the lifelock for my safety and I really needed this for school. Thank you best buy for the Free gift.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buy but Don't Renew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton for years and have never been disappointed with the product. My only advice is to turn off the auto-renewal because it costs a lot less to purchase a new one than the renewal price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this, it is very handy when needed, I'm glad it came with the computer

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, ZionP! We’re glad to hear you find Norton 360 so handy and that it came bundled with your computer—that’s a great way to start off with strong protection. Your experience really highlights the convenience and peace of mind this solution provides. Thanks for sharing! norton_us

  • Rated 4 out of 5 stars

    Got it for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as a bonus when I bought my laptop. It's okay for peace of mind. Doesn't seem that necessary to rebuy.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi NicoleG,
      Thanks for taking a moment to leave a review! We’re glad to hear that Norton 360 with LifeLock Identity Advisor has given you some extra peace of mind as a bonus with your new laptop. Even short-term protection can be a nice safety net while you get everything set up. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues setting up, works great! I feel relieved knowing I have the extra protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      CopilotHere’s a warm and thoughtful response to that review:

      Thank you for your review!
      We’re so glad to hear that setting up Norton 360 with LifeLock was smooth and hassle-free. Knowing you feel relieved and protected is exactly what this service is designed for—comprehensive security with peace of mind across all your devices. Thanks for sharing your experience! norton_us

  • Rated 4 out of 5 stars

    Norton Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok- not supper excited about since it sends a lot of spam. It is the main option out there so not much of a choice.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, KristinF! We appreciate your honesty. Norton 360 is designed to provide strong protection and peace of mind, and your comment highlights an important point about communication preferences. If you’d like, you can adjust notification settings to reduce unwanted emails and alerts. Please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Vpn and security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product usung vpn and security is also good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      VPN is one of the many favorite features I enjoy using on my Norton subscription. Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for stopping online threats stops virus and malware in its tracks , everyone should own some sort of protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Xbox,
      Thank you for sharing your thoughts! We completely agree—having strong protection is essential today. Norton 360 is designed to stop viruses, malware, and online threats in their tracks, while also adding layers like VPN, scam protection, and identity safeguards for complete peace of mind.
      Your recommendation is a great reminder that security isn’t optional anymore—it’s a necessity. norton_us

  • Rated 5 out of 5 stars

    Easy to use, and fantastic protection.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my previous antivirus (MCafee). Cpared to other antivirus' that I have tried, this one is by far the easiest to control. Mainly, I'd you want to unblock a software/package/other, younsinoky have to right-click, "unblock," and accept. No need to open up the software and go through menus to unblock/block a software.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your detailed feedback, Logan! It’s great to hear Norton 360 feels easier to use compared to other antivirus solutions you’ve tried. The simple right-click “unblock” feature is definitely a time-saver, and we’re glad it’s making your experience smoother. Your comparison to McAfee will be helpful for others considering a switch—thanks again for taking the time to share! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the Job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this application for a couple weeks now and I’ve noticed the extra measures taken when it comes to filling out my personal information. I have had viruses and my information stolen once before but since I’ve been using this product nothing has happened bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton LifeLock gives me peace of mind. It’s easy to use and keeps my devices and personal information safe from viruses, malware, and identity theft. Highly recommend for anyone who values security online.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AS27,
      Thank you for such a thoughtful review! We’re really glad to hear that Norton 360 with LifeLock Identity Advisor is giving you the peace of mind you deserve. Knowing that it’s easy to use and helping keep your devices, personal information, and identity protected means a lot to us. norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about it. Very helpful for my device

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Software Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month after using; it has done it's job and I would recommend this product as the main software protection over any competitor.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed and said it was working excellent. He is my computer whiz but lives out of the country. Reason he bought me geek squad.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good price for this paper, works well, no jams.

    I would recommend this to a friend