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Customer reviews

Rating 4.3 out of 5 stars with 5470 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 with LifeLock: Complete Digital

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock offers comprehensive protection for your devices and identity. The advanced security features safeguard against malware, viruses, and identity theft, while LifeLock provides proactive monitoring. The software is easy to set up, and its performance is reliable. Ideal for anyone seeking robust digital protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    TechGuru

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with Lifelock idenity advisor internet security software is an great product. Had no issues and works as it claims. It is also easy to use product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Necessary Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and run scans. Renewing subscription cost after trial and first payment is a little higher than I'd like to pay.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have some sort of protection on my computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Erick,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 gives you that extra layer of protection for your computer. Security is essential, and we’re happy to know the product is helping you feel more confident online. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton is great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my laptop, didn’t get chance to install . Mine was stolen from my SUV sadly

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Oh no — so sorry to hear about your laptop being stolen, that’s incredibly frustrating. While Norton couldn’t help with that situation, it’s great to know you trust it for protection. If you end up replacing your device, we’d love for you to give Norton another shot to keep it safe and secure! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Full protection.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a short test, but it gives you a clear idea of what this antivirus is and all its benefits. I personally do not use it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 4 out of 5 stars

    Great free item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Avast so I don't have a lot to write about Norton so I didn't use it. However, I get this item as a free gift with the purchase of another item and it's definitely great value for those who don't already have security software

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi MattA, thanks for your honest feedback! Even if you didn’t use Norton 360 with LifeLock Identity Advisor yourself, we’re glad to hear you recognize the value it offers — especially as a free gift. For those without existing protection, it’s a great way to get started with trusted security and identity safeguards. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC antivirus software around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to use if you like to be protected from anything plus includes a VPN.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review! We're thrilled to hear you consider Norton 360 one of the best antivirus solutions out there. With powerful protection and built-in VPN, it's designed to keep you safe and secure online. We appreciate your support! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift / Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for my tween. She uses it daily for games , shows and movies. The performance of this tablet is exceptional especially for the price we gor it at around Christmas time of 2024. This Lenovo is a great buy if not a Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection, User interface

    Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus and malware protection. Love the fact I can use it on multiple devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Love the extra protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Excellent malware protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 offers strong malware protection and useful extras like a VPN and password manager. While its interface is user-friendly, some users may find the system impact heavier compared to competitors. Pricing is mid-range, but frequent discounts make it more affordable.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts! We’re glad you find Norton 360’s protection and extra features like VPN and password manager useful. We appreciate your note on system impact and pricing—your feedback helps us improve.
      If you ever need assistance or have questions about optimizing performance, our support team is here to help at https://norton.com/support.
      Thank you for taking the time to share your review! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Definitely recommend, one of the best out there!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the strong recommendation, StarlinaKay! We’re thrilled to hear you consider Norton one of the best options out there. Comprehensive protection and peace of mind are exactly what we aim to deliver, and your feedback will help others feel confident in their choice. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has caught so many things. I’m so grateful to have it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there,
      Thanks for sharing your experience! It’s great to hear Norton 360 has been actively catching threats and giving you peace of mind. That kind of reliable protection is exactly what makes it such a trusted choice. We’re glad it’s working well for you—thanks again for your feedback! norton_us

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is a good product , l am happy about it, l would recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Secure and easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It performs as well as you would expect. It kept my device safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Execel, Word card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was just what we needed for our HP laptop to run our business

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi PamB,
      Thanks for your review! We’re so glad Norton 360 with LifeLock Identity Advisor was just what you needed to support your business on your HP laptop. It’s great to hear it’s helping you stay secure while staying productive. We appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freebee from purxhasing new laptop and this is perfect for it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mythx,
      Thanks for your review! We’re glad to hear Norton 360 with LifeLock Identity Advisor was a perfect fit for your new laptop. Getting it as a freebie is a great bonus, especially when it delivers strong protection right from the start. Appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    if you need added security, get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine along with the vpn but unnecessary for most users.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your honest feedback! We’re glad to hear that Norton 360 with LifeLock Identity Advisor and the built‑in VPN are working well for you. Reliable protection and smooth performance across devices are exactly what we aim for.
      We also appreciate your note that some features may feel unnecessary for certain users. Everyone’s security needs are different—while some prefer a lighter setup, others value the added layers of identity monitoring, scam protection, and VPN privacy. Your perspective helps other customers decide what level of protection is right for them.
      Thanks again for taking the time to leave a review. If you ever have questions or want help tailoring the features to your needs, we’re always here to support you! norton_us

  • Pros mentioned:
    Protection
    Cons mentioned:
    Notifications

    Rated 2 out of 5 stars

    Add a virus to protect from viruses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton makes it to where I wish I had a virus/malware instead of having downloaded their product. Constantly boarded with ads for upgraded services. Norton then becomes the malware. Also, seems the notifications that bombards me occur just as I’m getting into a game causing the game to drop and about a minute of trying to figure out what Norton is wanting me to do. Gave 2 instead of 1 Star because I haven’t had a virus or malware since install so at least that part of it works.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us