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Customer reviews

Rating 4.3 out of 5 stars with 5471 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,471 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Combo package for safety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combination of 2 great products! This promo made it easy to install and use both Life Lock & Norton 360 Deluxe. Added safety is always a plus and this package delivers a complete safety net on my pc.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    the best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 has been a reliable choice for protecting my devices. The interface is user-friendly, and I appreciate the added features like VPN and identity theft protection. It provides peace of mind knowing my data is secure.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Dominic,
      Thank you for sharing your experience! We’re so glad to hear Norton 360 has been a reliable choice for you and that the user-friendly interface and added features like VPN and identity theft protection are providing peace of mind. Keeping your data secure is our top priority, and it’s great to know the product is meeting your expectations. norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security. The instructions are very easy to follow and install.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Much needed anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good anti virus much needed to remove virus for a new laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next-Level Security — Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several security solutions, but this one is by far the most reliable and complete package I’ve ever used!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Wow—thank you! We're so glad Norton stood out as the most reliable and complete solution for you. That’s exactly the kind of confidence we love to hear! norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a free subscription. I just have no Idea how to claim it. Please help bestbuy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DustinD,
      Thank you for your recommendation! We’re thrilled to hear Norton 360 with LifeLock Identity Advisor is giving you confidence in both device and identity protection. Features like scam protection, VPN, and identity monitoring are designed to keep you safe wherever you go online. norton_us

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton is good but beware.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Norton for many years and they have always done a good job protecting me save a couple of times. One year I couldn't renew online so I called and got a scammer who took over my computer. I had to pay him $200 to get my computer back. I later called Norton and complained. They simply said, "Don't get scammed" They will nickel and dime you to death. So be on guard. Still the protection you get is worth it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review, and very sorry for the trouble you experienced. Unfortunately, Norton's name is so well trusted that there are scammers and scammer sites that try to take advantage of new customers after purchase and prior to installation. Unfortunately google searches, etc. are filled with these scam sites. So much so that we had to create an A.I.-based scam detector service called Genie:  https://us.norton.com/products/genie-scam-detector. In order to be sure the bad actors haven’t ‘polluted’ your PC, please contact us at support.norton.com or call 1-866-425-0365 for our support call center. We never require any additional purchases after a product is initially bought, and all our products come with free support. The call center is very busy, but they can help you remove any of the concerns you may have and make *sure* you’re properly protected. Again, sorry for this trouble and hope this helps? norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out my identity had been stolen in different places. They helped me secure everything I needed!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear your identity was compromised, but we're glad Norton and LifeLock were able to help you secure everything quickly and effectively. Your safety and peace of mind are our top priorities, and we're honored to be part of your digital protection journey. norton_us

  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Great VPN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VPN works very well for my laptop. Super easy setup and many choices to choose from for VPN locations. Feels really secure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the only virus protection I use. It is easy to install and to use!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear it's the only virus protection you use and that installation and daily use are easy and seamless. Your loyalty means a lot to us—thanks for choosing Norton to keep your devices secure! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton still tops the charts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you want computer protection, look no further than Norton! There is no better name out there to keep your electronics safe and private. They have been around long enough to learn a thing or two that others haven't learned yet! But still at the best price of all!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Ed burrus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was excellent. Technician was also great in explaining the item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid protection annoying marketing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton protection and reputation, however their latest version tries to continuously upsale even after activation.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Normally use McAfee, but this came with a new comp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great security system for the computer. The LifeLock being added on on top of is something that I really appreciate. I would recommend this product if you are looking to switch over from something like McAfee.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped me protect my laptop from a multitude of viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JosueB,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 has helped protect your laptop from multiple viruses—that’s exactly what we aim for. Reliable security and peace of mind are so important, and it’s great to know the product is working well for you. norton_us

  • Rated 5 out of 5 stars

    What’s not to love?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, makes me feel much safer browsing the internet and I really love how versatile the settings & features are. No matter what you’re using the internet for, there’s at least 1 feature on this program that could make things more efficient, enjoyable, and safe!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Kira!
      It’s great to hear that Norton 360 makes you feel safer online and that you appreciate the versatility of its settings and features. Your point about having at least one feature that improves efficiency, enjoyment, or safety for any type of internet use really highlights the value of an all-in-one security suite. Features like antivirus, VPN, scam protection, and identity monitoring are designed to give users peace of mind, and it sounds like they’re doing just that for you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service. Great protection for my tablet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Charmed87,
      Thanks for your review! We’re glad to hear Norton 360 is providing great protection for your tablet. In today’s digital world, having reliable security on mobile devices is just as important as on desktops. Appreciate you taking the time to share your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for years. I haven’t used anything else. It’s a great product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review — we really appreciate your loyalty! We're glad Norton has been a great solution for you over the years. Thanks again for sticking with us! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Was super easy to install and has protected our computer!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 deluxe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful because it keeps my device free of viruses.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi CarlosCruz,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 Deluxe is helping keep your device free of viruses—that’s exactly what we aim for. Reliable protection and peace of mind are so important, and it’s great to know the product is working well for you. norton_us