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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,181 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thing love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, it was incredibly usefull and it was good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      So glad to hear it was useful! We love that Norton made things easier for you—thanks for sharing your experience! norton_us

  • Rated 4 out of 5 stars

    Customer Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more help than we got in setting up the new computer. I felt like we were turned loose to figure things out on our own instead of being guided at the store. And we didn't know that we didn't need to buy Norton 360. We already had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s good. I don’t really use it. Normally just let the free trial expire.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for coverage. This is great for my new desktop computer!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Chris,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 provides the coverage you were looking for and is working great on your new desktop. Protecting your devices and personal information is our top priority, and it’s great to know the product meets your needs. norton_us

  • Rated 5 out of 5 stars

    It did its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so secure knowing I am protected when my electronics get damaged. I feel protected from all these scams and sketchy websites, because I get alerts when something is suspicious, or it will stop me before I go onto the website to warn me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ElizaHS,
      Thank you for sharing your experience! We're so glad to hear that Norton 360 with LifeLock Identity Advisor is helping you feel more secure — especially when it comes to scam protection and suspicious websites. That real-time alert system is designed exactly for moments like those, and it’s great to know it’s doing its job for you.
      We appreciate your trust in us and are here to support your digital safety every step of the way. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safe life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word, excellent! Always is good product. Faster and not heavy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay this product. Does what I need it to, no complaints as of now. Thank you

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ho desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they are good enough for work office I have 4 in my office

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of antiviruses. But works fine. If you use them then it's fine.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Brian,
      Thanks for sharing your perspective! It’s totally valid that not everyone feels the need for antivirus software. Still, it’s good to know Norton 360 worked reliably for you when you gave it a try. Your feedback helps others weigh whether it's the right fit for their own security needs—appreciate you taking the time to share! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    norton is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great for keeping me safe on my computer even though I am tech literate

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    The best option in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice , it like a mother watching over you to protect you , best investment's ever

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! I love the way you described it—like a mother watching over you. That really captures the peace of mind Norton 360 provides with its comprehensive protection and added features like LifeLock and VPN. It’s great to hear you consider it one of the best investments for digital security. Appreciate you taking the time to share your experience! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very user friendly. Easy to set up.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We're glad to hear Norton has been easy to set up and user-friendly. With features like a secure VPN and dark web monitoring, it offers strong protection for your device and personal information—right from the start. norton_us

  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good match for my new laptop. Programs are easy to use. The price was really great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AdamN,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 was a great match for your new laptop and that you found the programs easy to use. It’s wonderful that the price worked out well too—getting strong protection and great value is always a win. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NORTON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best, buy it you won't be diapointed

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're thrilled to hear Norton is your top choice. With powerful antivirus protection, a secure VPN, and dark web monitoring, it's built to keep your devices and personal info safe. We're glad it's been working well for you! norton_us

  • Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it’s supposed to do. Easy to use, good quality, and no issues so far. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor solution for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this because I got it with my company. The antivirus is great, the VPN needs work. It’s blocked by most sites and games won’t run if I have it on. Plus I have no idea how much it actually costs.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We're glad to hear the antivirus protection is working well for you. We understand your concerns about the VPN—some sites and games do restrict VPN access, which can be frustrating.

      If gaming is a priority, we’d love to recommend Norton 360 for Gamers, a product specifically designed to optimize performance while still providing powerful protection. It includes features tailored for gaming environments, like fewer interruptions and system impact during gameplay.
      As for pricing, you can always check your subscription details through your Norton account or reach out to our support team for help. We appreciate you using Norton and hope we can better meet your needs moving forward! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Was easy to access and easy to understand.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the kind words! We're thrilled to hear it was easy to access and understand—just how it should be! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, it works perfectly, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for us! We haven’t had any problems so far.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Awesome to hear! Thanks for sharing—we’re glad it’s working well for you! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, has helped keep me and my pc stress free

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      That’s awesome to hear! So glad it’s keeping both you and your PC stress-free—exactly what it’s meant to do! Thanks for sharing the good vibes! norton_us