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Customer reviews

Rating 4.3 out of 5 stars with 5471 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 5,471 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Easy to use and very simple. Works perfectly.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Peace Of Mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. I like the easy of the interface. I have already been observing it in action, protecting my investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I've used for the past 30 months, confident my computer is fully protected

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your continued trust in Norton! We're so glad to hear it's been working great for you over the past 30 months and that you feel confident in your computer’s protection. Your long-term satisfaction means a lot to us—thanks for sharing your experience! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel much safer with Norton protecting my online identity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and efficient when something is suspected ominous, I love this program

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great feedback! We're thrilled to hear Norton 360 is working quickly and efficiently to keep your devices safe. It's great to know the program gives you confidence when something suspicious is detected. We appreciate your support and are glad you're loving the protection! norton_us

  • Rated 4 out of 5 stars

    Probably works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Mac book air so we haven’t had to use it! Haha

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Joey,
      Thanks for the fun review! 😄 Even if you haven’t had to “put it to the test” yet, we’re glad Norton 360 is there quietly protecting your MacBook Air in the background. It’s designed to work seamlessly on macOS, helping block threats and risky sites before they ever become an issue.
      Hopefully you’ll never need to notice it too much — that’s usually a good sign! Thanks for choosing Norton, and enjoy your new MacBook. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides alright protection. would recommend for average pc user

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback! We’re glad to hear that Norton 360 with LifeLock Identity Advisor is providing solid protection for your needs.
      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 4 out of 5 stars

    product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product except for the fact that it requires a credit card to activate the free subscription

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Vpn performance

    Rated 3 out of 5 stars

    Decent protection with VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Windows Defender gets the job done, it adds extra layers of security. It comes with vpn, which is great.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re glad you find the extra layers of security and VPN useful. If you ever need assistance or have questions, our support team is always available at norton.com/support. norton_us

  • Rated 4 out of 5 stars

    Effective and reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid software and no complaints, about what you’d expect. Reliable and effective for its purpose.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ReedG,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 is delivering the reliability and effectiveness you expect. Providing solid protection and peace of mind is our top priority, so it’s great to know the software is meeting your needs. norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection. Had for a few months now and no viruses or issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. This really helped my computer stay OP

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! We’re glad to hear Norton 360 is helping keep your computer running smoothly and protected. That’s exactly what we aim for—strong security without compromising performance. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LifeLock is a great software! It works really good, without slowing your internet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for your review! We're happy to hear you're enjoying the performance of LifeLock and that it's providing strong protection without slowing down your internet. Your satisfaction means a lot to us—thanks for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Highly recommend! Will buy again

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JackA,
      Thanks for the glowing review! We’re thrilled to hear you had a wonderful experience with Norton 360 and LifeLock Identity Advisor. Your recommendation means a lot, and we’re glad the product delivered the protection and ease you were looking for. Looking forward to having you back again! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I highly recommend anyone with a computer use this

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your recommendation!
      We’re thrilled to hear you’re enjoying Norton 360 with LifeLock Identity Advisor. It’s great to know the product is giving you confidence and protection across your devices. Your enthusiastic endorsement is appreciated and will definitely help others looking for reliable cybersecurity! norton_us

  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely puts your mind at ease knowing this product is protecting your important information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this antivirus software. It’s pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good antivirus total protection in everything. It helps you with the performance of your PC or laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much! We're glad Norton 360 is giving you total protection and helping your PC or laptop run smoothly. Great to hear it's working well for you! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Recommend it its a really good product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has always had excellent security services for all of our products! Will continue to renew our membership yearly!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us