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Customer reviews

Rating 4.3 out of 5 stars with 5471 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,471 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    New Uswer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for a person who is not comfortable with using a computer. The protection it offers is reassuring .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complimentary enhancement for recently purchased laptop. Nice add-on, thank you.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DANIELS,
      Thank you for the review! We’re glad to hear that Norton 360 with LifeLock Identity Advisor made a nice complimentary addition to your new laptop. Extra protection is always a great bonus, and it’s wonderful to know you found it valuable. norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well to keep my pc and data safe. Extends from my pc, to my iPad and iPhone. Works on android as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this for a while. The only issue is they keep telling you your software is outdated, etc. I just got a brand new 2025 computer because of course, Microsoft would no longer support Windows 10. So how can I have so much outdated software?

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience. We understand how frustrating it can be to receive outdated software notifications, especially after upgrading to a brand-new 2025 computer. Norton subscriptions are designed to stay current, so this may be related to another program or system setting. For personalized support, we recommend reaching out to Best Buy’s customer service team at 1-888-237-8289 or visiting their Contact Us page at https://www.bestbuy.com/contact-us. They’ll be happy to help troubleshoot and ensure everything is running smoothly. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on accessory came with a purchase. No problems.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback!
      We’re glad to hear Norton 360 with LifeLock Identity Advisor was a great add-on to your purchase and that everything is working smoothly. It’s always a bonus when security software integrates easily and provides peace of mind right out of the box. Thanks for sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton products for a number of years and have not been disappointed. I can rest assured that my laptop and personal information is secure. I am thrilled to have the 6 month subscription with my laptop purchase and have already set up renewal for the coming years.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection and keeping bugs and viruses away from your important files, work or schoolwork. Highly recommend!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE PRODUCT SECURE AND FAST, I RECOMMEND TO EVERYBODY

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review! We're thrilled to hear Norton 360 with LifeLock is delivering fast, secure protection and that you'd recommend it to others. Your support means a lot—thanks for choosing Norton to keep your devices safe! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Family protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and maintain. Provides protection behind the scene.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're happy to hear setup was a breeze and that Norton is working quietly in the background to keep you protected. That’s exactly what it’s designed to do! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, it works perfectly, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what is needed. Enjoy feeling safe and secure,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton life lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the item simple to use great quality. 100% use

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great review! We’re happy to hear you loved Norton LifeLock and found it simple to use and high quality. Thanks for choosing Norton and for the 100% recommendation! norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    Use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, easy to use and instantly, they give you also more options to upgrade the security, of course with some conditions, is not free ultimate plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, would highly recommend for anyone looking for protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great recommendation! We're glad to hear Norton has provided the protection you were looking for. It's always rewarding to know our users feel confident and secure. Thanks for sharing your experience! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the protection it is providing my laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback! We're so glad to hear you're happy with the protection Norton is providing for your laptop. It's great to know it's giving you peace of mind. Thanks for choosing Norton! norton_us

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues setting it up, but some of my apps didn't work as intended and I had to disable some features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review and for sharing this detail. We’re glad setup was smooth, and we’re sorry some apps didn’t work as expected—if you’d like help adjusting your settings or features, our support team is available at Norton.com/support. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this product came with my computer when It was purchased based on what it brings It is perfect for anybody who has a PC and is looking to not have any virus for example the VPN, this type of item is pretty cost sometimes and this is such a lower price. For example, the price of this item is probably cheaper than we have to pay annually or monthly on a website. Overall, this has been a great item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is on point, i have nothing to complain and i will definitely recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're glad everything's working well for you and truly appreciate the recommendation. Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    It's Not Just Antivirus—It's a Whole Security Suit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Honestly, if you're like me and were constantly worried about all the viruses and online scams out there, you need to look at Norton 360. I was with another antivirus brand for years, and I always felt like I was missing something. Switching to Norton 360 was a total game-changer."

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi CarloA,
      Thank you for sharing your experience! We’re so glad Norton 360 with LifeLock Identity Advisor has made such a positive impact for you. It’s great to hear the switch brought the comprehensive protection and peace of mind you were looking for. Your story is a powerful reminder of how important it is to feel truly secure online—thanks again for your recommendation! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product software for computer protection, etc.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us