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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5183 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,183 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excenllent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this NOrton 360 Deluxe and lifelock is working perfectly

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Norton is the way to go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product and can use on up to 3 devices VPN works great also virus protection is great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton - 360

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy and worth your money. I will purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been around for a while, so it must be good. Actually, it IS good since I haven't had any problems with them since the 90s!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Grayfox,
      Thank you for sharing your experience! We’re thrilled to hear that Norton has been a trusted solution for you since the 90s and continues to deliver reliable protection today. Your confidence means a lot to us. If you’d like tips on making the most of features like VPN or Identity Advisor, we’re always here to help.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worked fine so far. Its a good product. Could find better.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service to be able to browse the internet peacefully

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. amazing for my school work! So happy I purchased!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best thasnksyw hfpwehvpewjvwe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbvfbfdevervrevwervervberbverretrherhdtrssheg regaresg ks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is very good. Scan for malware. Removes threats. Works behind the scenes.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Allyn,
      Thank you for sharing your feedback! We’re glad to hear Norton is working well for you—scanning for malware, removing threats, and running quietly in the background is exactly what we aim for. Reliable protection without interruptions makes a big difference, and it’s great to know the product is meeting your expectations. norton_us

  • Rated 4 out of 5 stars

    Norton & Lifelock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too bad - it can slow computer down at times. it never hurts to be safe with having your computer scanned

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your honest feedback! We’re glad to hear you value the added safety Norton and LifeLock provide. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. norton_us

  • Rated 5 out of 5 stars

    A perfect protection for our device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! This is one of the best products I’ve ever used in my whole life.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s fantastic to hear that Norton 360 has provided perfect protection for your devices and stands out as one of the best products you’ve ever used. That level of confidence really speaks to its reliability and comprehensive security features. Appreciate you taking the time to share your experience! norton_us

  • Rated 5 out of 5 stars

    Goody Goody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is protected and I don’t have to worry myself because I have a free Norton Trial

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, FernandoL! We’re glad to hear Norton 360 is giving you peace of mind and keeping your PC protected during your free trial. That’s exactly what we aim for—strong, reliable security so you don’t have to worry about online threats.
      Your comments are helpful for others looking for an easy way to safeguard their devices. Thanks again for taking the time to share your experience! norton_us

  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in a computer bundle! Glad it came w it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, 10thSeer! It’s great to hear that you appreciate having Norton 360 included in your computer bundle. Starting off with built-in protection is a smart way to keep your devices and personal information secure from day one. Thanks for taking the time to share your experience! norton_us

  • Rated 5 out of 5 stars

    Norton lifelock identify theft protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel alot safer after installing this norton lifelock identity theft protection to all my 3 devices

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! It’s great to hear that installing Norton 360 with LifeLock Identity Advisor across all your devices has given you extra peace of mind. Protecting against identity theft is such an important step in today’s digital world, and your proactive approach really highlights the value of having comprehensive security in place. norton_us

  • Rated 4 out of 5 stars

    Trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good product Very trustworthy Runs in background Doesn't seem to bulk down the processor Cons: Has a lot of pop ups ads recommending ad on services. (They offer deals on these services before you know it after deals are over you could be spending $$$ to cover your computer)

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications. Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years. By far the best. Reliable and ease of use are top reasons.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re thrilled to hear you’ve found Norton reliable and easy to use over the years. Your loyalty means a lot to us! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So glad I choose this over the other options. It works well and super easy to use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Great service and a must have. The best VPN and lifelock protection there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will be extending the 6-month coverage that came with the computer. Great protective product so far.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s great to hear that Norton 360 with LifeLock Identity Advisor has been working well for you so far. Extending the coverage is a smart move—this bundle offers strong protection with antivirus, scam prevention, VPN, and identity monitoring, all designed to keep your devices and personal information secure. norton_us

  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for security for my Computer Desktop and Laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Mario!
      It’s great to hear that Norton 360 is providing excellent security for both your desktop and laptop. Protecting multiple devices with features like antivirus, scam protection, and VPN is exactly what this suite is designed for, and your comment reinforces its value for users who want comprehensive coverage. norton_us