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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 5,183 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for laptops and desktop, i choose this norton for easy to use and protect my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    norton is always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps protect devices, very happy to have this on my laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Laur,
      Thank you for sharing your feedback! We’re happy to hear Norton 360 is helping protect your devices and that you’re pleased to have it on your laptop. Providing reliable security and peace of mind is what we strive for, so it’s great to know the product meets your expectations. norton_us

  • Rated 5 out of 5 stars

    Aside from the short battery life, it's perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the short battery life, it's perfect. Aside from the short battery life, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Standard stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with a purchase. I did not use it but I'm sure it works good as I've heard good things about LifeLock.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your computer. Will renew when needed.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Notron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good virus coverage and protection. Came included with purchase which is a plus

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten a virus or anything on my computer so i guess that means its working

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, everyone knows Norton and who would pass up a free 6month subscription to its services...

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts! You’re absolutely right—Norton is a trusted name in security, and that free 6-month subscription is a great bonus for protecting your devices and identity.
      Enjoy the peace of mind that comes with comprehensive protection! If you ever need help activating or using the features, visit https://norton.com/support for quick assistance. norton_us

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product works amazing its not annoying as other anti-virus and easy to use will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Free Trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice free trial that protectors my computer well.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Arriana,
      Thank you for sharing your feedback! We’re glad to hear you’re enjoying the Norton free trial and that it’s helping protect your computer. Security and peace of mind are what we strive to deliver, so it’s great to know the trial is meeting your expectations. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software, use it on all my devices. I suggest this for everyone. I own a professional IT service and use this on all my customers computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect worked as advertised. Was easy to redeem and start.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Norton Security. Does a great job of keeping my PC clear of malware.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JackA,
      Thank you for sharing your feedback! We’re thrilled to hear you love Norton Security and that it’s doing a great job keeping your PC clear of malware. Reliable protection is what we strive for, and it’s great to know the product is meeting your expectations. norton_us

  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on my lap top and came with a subscription.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! It’s great to hear that setting up Norton 360 on your laptop was easy and that it came with a subscription—convenience like that makes a big difference. Appreciate you taking the time to share your feedback! norton_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Get a two year warranty and expect to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 1 year but would overheat and throttle itself to the point of crashing. After 1.5 years the whole laptop was unusable with no touchpad control, no network connection, 10 minute battery, and so on.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection this gives my computer is great! The VPN also work great for what I do for work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quick and really easy to set up. The computer has been running everything I want it to. The wifi does not pick up well at all using the antennas provided. Also, usb ports do not work, and did not come woth a remote to turn off lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bonus add on to my laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing that my computer is covered with Norton. It came with my computer Poland I’m so thankful for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A delightful surprise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unexpected and very pleasant surprise and was worth it. My existing antivirus subscription was expiring, and I got this 6 months subscription. The new version of Norton is a light weight one with a minimal footprint on the processor.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Why not with free coupons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free coupons are always a win. You can’t beat getting a great deal for nothing—totally satisfied with the discount.

    I would recommend this to a friend