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Customer reviews

Rating 4.3 out of 5 stars with 5472 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,472 reviews
  • Rated 5 out of 5 stars

    Norton life lock pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally didn't know if I was going to need this but after I got it and got it all set up it's actually really nice. Helps protect everything a bit better. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience, Mccall! We’re glad to hear Norton 360 with LifeLock turned out to be a great addition and is helping you feel more protected.
      If you ever need assistance or have questions, you can visit https://norton.com/support anytime.
      Thanks for recommending us and for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very affordable prices, recommended

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the recommendation! We're so glad you're enjoying the service and finding it affordable. Appreciate you sharing! norton_us

  • Rated 5 out of 5 stars

    Much needed and appreciated software !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this with my purchase , easy to download with several features that I was impressed with . Much needed when buying a computer !

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your review, Anna! We’re thrilled to hear that Norton 360 with LifeLock Identity Advisor made a great addition to your new computer purchase. It’s wonderful to know the download process was easy and that the range of features left a strong impression.
      Protecting a new device is always a smart move, and we’re glad this software provides the confidence and security you were looking for.
      We truly appreciate you taking the time to share your experience. If you ever have questions or want help getting the most out of your protection, we’re always here to support you! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    information safer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this product - I feel my information is safer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We're so glad to hear that—thanks for sharing! Feeling safer online is exactly what we aim for. Enjoy the peace of mind Norton brings! norton_us

  • Pros mentioned:
    Overall performance, Vpn performance

    Rated 5 out of 5 stars

    Norton never disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawless. Tablet and both phones cannot be happier and the Vpn lets me browse safe and discreet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, works great. It is very easy to use and the antivirus effect is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works like a charm i got it free and dont regret anything

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Awesome to hear! Norton LifeLock is a great value—protecting multiple devices with one subscription makes security simple and affordable. Thanks for sharing! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Sub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security easy to set up also a reasonable price!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great - expensive after the free subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good anti virus used for yesrs a little expensive tho after the free month

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has great security and protects my computer and my identity .

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We're glad to hear Norton is providing strong security and helping protect both your computer and your identity. With features like antivirus, VPN, and dark web monitoring, it’s built to give you peace of mind every day. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeawesome product. Thank you Definitely recommend

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your awesome feedback! We're thrilled to hear you're enjoying your Norton 360 with LifeLock subscription. Your recommendation means a lot to us, and we're glad the product is delivering the protection and peace of mind you expected. If you ever have any questions or need support, we're here to help! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tablet. Been a Samsung user for years and this tablet doesn't disappoint. There's a reason Samsung is the number one Android manufacturer. Had the device for a few months and no issues. Samsung delivers timely updates and this tablet has the new AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 with LifeLock gets a thumbs up!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because there is no conflict with Norton Security and any other security software that my devices have installed and in use. LifeLock and Norton make me feel at ease when I'm online. I receive a status of my device's health, security & protection, along with alerts and updates. I give this product 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's advertising! Makes me rest easy knowing I'm protected with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton - 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton - 360 (3 Device) with LifeLock Identity Advisor (1 Adult) Internet Security + Scam Protection + VPN (6 Month Subscription) - Android, Apple iOS, Mac OS, Windows [Digital] very very nice

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback, Irfan! We’re happy to hear you’re enjoying Norton 360 with LifeLock Identity Advisor. If you ever need help with setup or features, visit https://norton.com/support for quick assistance. Stay protected and enjoy! norton_us

  • Rated 4 out of 5 stars

    Not for IT professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but slows your PC down and eventually you will have to close this app.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback with us.
      We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
      For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
      You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
      We’re here to help! norton_us

  • Rated 5 out of 5 stars

    100% Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dell Laptop cause i wanted to change from my chromebook. It wasy first time ordering online for a big purchase but i must say im not disappointed. The package arrived and well packaged and i was up to date on its status. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Riel,
      Thanks for sharing your experience! It’s great to hear your first big online purchase went smoothly and that you’re happy with both the Dell laptop and the Norton 360 protection. Knowing the package arrived safely and on time makes a big difference. We’re glad Best Buy delivered a satisfying experience—enjoy your new setup! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST SECURITY FOR A COMPUTER ANY TYPE DESK TOP LAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully secured fully protected rest assure relax piece of mind you are secured by the best in the business

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but i seen multiple peoples live saved by this so i guess it work atleast

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ThatBoiAndrew,
      Thank you for sharing your feedback! We’re glad to hear you’ve seen the positive impact Norton 360 with LifeLock Identity Advisor can have. It’s designed to provide comprehensive protection—covering antivirus, scam alerts, VPN for secure browsing, and identity monitoring—so you can feel confident whether you’re online or downloading files. norton_us

  • Rated 1 out of 5 stars

    Looking for a more cost efficient program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to get the full package you have to purchase each component separately. In order to get the full 360 out of Norton you have pay and exorbitant amount of money.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Jelene,
      Thank you for sharing your honest feedback. We understand your concerns about pricing and the desire for a more cost‑efficient solution — that’s an important consideration for many customers.
      Norton 360 is designed as a bundled security solution, combining antivirus, scam protection, VPN, and identity monitoring into one subscription, rather than requiring each core protection feature to be purchased separately. That said, we recognize that depending on individual needs, some customers may feel they’re paying for features they don’t personally use, which can affect perceived value.
      Norton offers different plan tiers so customers can choose the level of protection that best fits their budget and priorities, and many people also take advantage of promotions or retail pricing to reduce overall cost. Your feedback highlights how important flexibility and transparency are when it comes to security subscriptions.
      We truly appreciate you taking the time to share your perspective — it helps us better understand what matters most to our customers, especially when balancing protection and affordability. norton_us