Customer Ratings & Reviews
- Model:
- SYC940800V019
- |
- SKU:
- 6548823
Customer reviews
Rating 4.3 out of 5 stars with 5473 reviews
(5,473 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Looking for a more cost efficient program
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to get the full package you have to purchase each component separately. In order to get the full 360 out of Norton you have pay and exorbitant amount of money.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Jelene,
Thank you for sharing your honest feedback. We understand your concerns about pricing and the desire for a more cost‑efficient solution — that’s an important consideration for many customers.
Norton 360 is designed as a bundled security solution, combining antivirus, scam protection, VPN, and identity monitoring into one subscription, rather than requiring each core protection feature to be purchased separately. That said, we recognize that depending on individual needs, some customers may feel they’re paying for features they don’t personally use, which can affect perceived value.
Norton offers different plan tiers so customers can choose the level of protection that best fits their budget and priorities, and many people also take advantage of promotions or retail pricing to reduce overall cost. Your feedback highlights how important flexibility and transparency are when it comes to security subscriptions.
We truly appreciate you taking the time to share your perspective — it helps us better understand what matters most to our customers, especially when balancing protection and affordability.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, highly recommended for anyone looking for something like this
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .So glad you liked it! Thanks for the recommendation—always great to hear when something really hits the spot. Hope it keeps being exactly what you were looking for!
Rated 5 out of 5 stars
Great vompany
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this program for as long as they have been around. Will continue to use and revomend to family and friends.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you so much for your review, and for being a loyal Norton user, Arenabri!
We truly appreciate your long‑standing trust in Norton over the years. It’s wonderful to hear that the protection continues to meet your needs and that you feel confident recommending it to your family and friends. That kind of support means a great deal to us.
Thank you again for taking the time to share your experience—and for being part of the Norton community!
Rated 3 out of 5 stars
Norton antivirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently received a free activation code with my purchase of a Samsung tablet, which was intended for activating a Norton antivirus application. However, upon attempting to install and use the software, I encountered a request for my credit card details. This requirement includes an auto-debit feature that becomes active after the validity period. It is disappointing that Norton could not have provided a free trial period, allowing users the opportunity to assess the software's benefits before committing to a financial arrangement. A trial period not only enhances user experience but also promotes customer satisfaction by allowing potential buyers to evaluate the service thoroughly before any payment is required. As a consumer, I believe that the introduction of a trial period could serve to build trust between the company and its users, as it demonstrates confidence in the product's effectiveness. Offering a chance to experience the product not only create purchasing decisions and it also bonds for customer retention.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hello - Thanks for your review. Sorry for any confusion with the credit card activation, but a 6-month *free trial* is exactly what you received. Although a renewal payment method is required for activation, it can be canceled immediately afterwards for 6 months of free protection. This is exactly the experience we’d like you to have to help build that trust you mentioned. Hope this helps - DWN
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good protection services after my free trail ended I decided to keep paying for it. Just an extra sense of security.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A delightful surprise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an unexpected and very pleasant surprise and was worth it. My existing antivirus subscription was expiring, and I got this 6 months subscription. The new version of Norton is a light weight one with a minimal footprint on the processor.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Protection
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend this for protecting your devices. Gave a whole suite of apps
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product and have saved me on many occasions with Norton password
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for your feedback. We love hearing from our Norton customers!
Rated 5 out of 5 stars
Excellent laptop/iPad alternative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very light weight and functions as both a laptop and a touchscreen iPad alternative. I like the fact that I can travel with one device instead of traveling with a laptop and an iPad.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Norton
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good! But after the six months they harassed me about renewing it.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
- Pros mentioned:Vpn performance
Rated 5 out of 5 stars
Norton VPN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VPN works as promised, delivers an easy way to connect securely
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for the great feedback! We're glad to hear the VPN is working well and making secure connections easy. Your online safety matters, and it's great to know Norton is helping deliver that peace of mind!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers basic protection, didn’t like the set up but it works so far.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for sharing your experience! We're glad the protection is working well so far. If you ever need help with setup or want to explore more features, our support team is here for you: www.norton.com/support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very great software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great security against malware and viruses. I do recommend
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for the great review! We're glad Norton is delivering strong protection against malware and viruses. We appreciate the recommendation!
- Pros mentioned:Overall performance, Protection
Rated 5 out of 5 stars
Secured
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a must for my laptop..and keeps my personal information secured..works great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works very well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked so good i didnt even know i had it. Perfect for gaming
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .That’s awesome to hear! Stealthy protection that doesn’t interrupt your gaming? That’s the Norton way. Thanks for the great feedback!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I really recommend it. That’s safety service
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you so much for your recommendation! We're glad to hear you're satisfied with Norton 360 and LifeLock Identity Advisor. Your feedback reinforces our commitment to providing trusted security and peace of mind across all your devices. Stay safe and protected!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Free gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use it on my desktop and two laptops easy to install and use
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .That’s fantastic to hear — thanks for sharing! We’re so glad the installation was smooth and that you’re able to use Norton across your devices with ease. Keeping things simple and secure is what we aim for. If you ever need tips or support, we’re just a click away!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good antivirus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this while the software had a license. It’s very good
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .So glad to hear you enjoyed using Norton while your license was active! It’s always great when a security tool does its job well. If you ever decide to come back, Norton 360 is packed with features to keep your devices safe and running smoothly. Thanks for the shoutout!
Rated 4 out of 5 stars
protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i believe daughter last laptop caught a virus that was not worthing fixing. hopefully this will keep off virus new laptop
I would recommend this to a friendRated 5 out of 5 stars
Thank you best, buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you.Best buy for protection from my device.You're the best.I've referred my friends and family to best buy for all their items. They have also purchased these items as well.
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you so much for your kind words and for recommending us to your friends and family. We’re glad you’re happy with the protection for your device and truly appreciate your loyalty.

















