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Customer reviews

Rating 4.3 out of 5 stars with 5473 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,473 reviews
  • Rated 5 out of 5 stars

    Security advocate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security that I can depend on at anytime and anywhere.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi DwightC,
      Thank you for your thoughtful review! We’re glad to hear that Norton 360 with LifeLock provides security you can depend on anytime and anywhere. Delivering consistent, reliable protection across devices—whether at home or on the go—is exactly what we strive for. Your confidence and trust in Norton mean a great deal to us. If you ever need assistance or want to explore additional features included in your subscription, we’re always here to help.
      Thanks for choosing Norton! norton_us

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked purchasing my gadgets from Best Buy whether in person and online. They make it easy. This time I had to settle with a product that I don’t have much info on but I trust you Best Buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi SimoneT,
      Thank you for sharing your experience! We’re glad to hear that Best Buy made your purchase easy and that you trust their service. Norton 360 is designed to provide strong protection and peace of mind, even if you’re not familiar with all the details. If you’d like to learn more about features like VPN or Identity Advisor, we’re here to help anytime.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it worked, did not purchase this on its own, was in a packaged deal

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. If you have any questions please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    Great All-in-One Security Solution!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I picked up Norton 360 with LifeLock. As someone who spends a lot of time online, I’ve always been paranoid about security, and this has really helped ease my worries. Setting it up on my phone, Mac, and PC was super easy – it just worked. I especially love the VPN. I’m always using public Wi-Fi, so it’s nice knowing my data is safe while I’m out and about. The LifeLock identity monitoring is a huge bonus, too. I’ve gotten a few alerts about my personal info being out there, and I’m glad LifeLock was able to keep an eye on things for me. Honestly, it’s just a relief to have everything protected in one place. I don’t have to think about it constantly, and that’s huge. If you’re looking for a security suite that covers all your bases, I highly recommend giving this a try!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback - we love hearing about the features you appreciate in the service. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good good to use norton 360 delune it works perfect

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We're glad Norton 360 Deluxe worked perfectly for you. With features like real-time virus protection, a secure VPN, and dark web monitoring, it’s a great way to keep your devices safe and your data secure. norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. Keeps my computer safe. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Computer is secure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been well protected since purchase. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for great use in what it is intended for! Highly recommend!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been close to a year since i got this. Its been running good. Had a couple hiccups but not that serious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery saves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to use. Fast charge the cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    norton is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great for keeping me safe on my computer even though I am tech literate

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software, use it on all my devices. I suggest this for everyone. I own a professional IT service and use this on all my customers computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good VPN and I am using it since 3 months. Purchase it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the support! We're glad you're enjoying the VPN—happy browsing! norton_us

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Norton 360 (3 Device) with LifeLock Identity Advisor and I'm quite pleased with the overall experience. The Internet Security Software, coupled with the VPN (6 Month Subscription), provides a comprehensive solution for my devices running Android, Apple iOS, Mac OS, and Windows. The antivirus protection and real-time threat detection features are robust, offering a sense of security while browsing online. The inclusion of LifeLock Identity Advisor adds an extra layer of protection, which is crucial in today's digital landscape. One standout feature for me is the VPN. Having a Virtual Private Network enhances my online privacy, and the fact that it's included in the package makes it a valuable addition. The ease of use of the entire Norton 360 suite is commendable, especially for someone like me who isn't particularly tech-savvy. The 6-month subscription is a decent duration, aligning well with my short-term security needs. The regular updates and the reputation of Norton for user-friendly interfaces are definite pluses. Should any issues arise, I've found their customer support to be helpful. In summary, Norton 360 with LifeLock Identity Advisor provides a well-rounded security solution for multiple devices. If you're looking for comprehensive protection with the added bonus of identity theft prevention and a VPN, this package is worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protect your Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiently a must! Would recommend to protect info!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the recommendation! We're thrilled to hear Norton is a must-have for you. Protecting your personal info is our top priority, and it's great to know you feel confident in your security. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These free 6 months of Norton I got with my new pc has saved me a ton of money and it not only protecting my pc but its protect my daughters laptop and my sons computer. It is very easy to use and the scan takes no more then 1 minutes and it makes sure your not downloading a virus when downloading something off the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Safe

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver. It helps protect my Pc. I have not had any issue and I feel that I am safe and protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    G ood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good anti virus software. Free and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it helps to protect the computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected and would purchase again for next laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us