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Customer reviews

Rating 4.3 out of 5 stars with 5473 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,473 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    dnice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.............................................

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Free vpn, cant complain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m personally more of a nordvpn type of guy but I gave these a these a try and they’re not bad options either!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi OscarM,
      Thanks for giving Norton 360 with LifeLock Identity Advisor a try and for sharing your thoughts! We totally get that everyone has their favorite VPN, and it’s great to hear you found Norton’s built‑in VPN to be a solid option—even as a NordVPN fan. Having it included at no extra cost definitely makes it a convenient bonus for secure browsing. norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    norton is peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noroton lifelock is intuintive and easy to use with great peace of mind added as a bennefit

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in every way. Easy to install and love the VPN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want peace of mind, just get it. Some people may say that program is bulky but why mess around. Buy more memory and get it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, FranciscoR! We’re glad to hear Norton 360 gives you the peace of mind you’re looking for. Security and reliability are our top priorities, and it’s great to know the software meets your expectations.
      We appreciate your practical advice as well—having enough memory can definitely help ensure smooth performance. Thanks for taking the time to share your experience; your comments are helpful for others considering a strong, dependable protection solution. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bobby

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great itembnnjjjjjuuuuuuyttttyyyuiiiiiiigtttttyyyuuuuuuuuijjhhhhhhhuuuuuuuuu

    I would recommend this to a friend
  • Pros mentioned:
    User interface, Vpn performance

    Rated 5 out of 5 stars

    Norton VPN user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been one of the best VPN I've used. It covers all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It did its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so secure knowing I am protected when my electronics get damaged. I feel protected from all these scams and sketchy websites, because I get alerts when something is suspicious, or it will stop me before I go onto the website to warn me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ElizaHS,
      Thank you for sharing your experience! We're so glad to hear that Norton 360 with LifeLock Identity Advisor is helping you feel more secure — especially when it comes to scam protection and suspicious websites. That real-time alert system is designed exactly for moments like those, and it’s great to know it’s doing its job for you.
      We appreciate your trust in us and are here to support your digital safety every step of the way. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your computer. Will renew when needed.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect worked as advertised. Was easy to redeem and start.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is nice when you need it. Normally I use malware bytes, but I tried this for free and was nice.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Hailey,
      Thanks for giving Norton 360 with LifeLock Identity Advisor a try! We’re glad to hear it was a positive experience and that it provided the protection you needed. It’s great to know it complemented your usual setup with Malwarebytes. We appreciate your feedback and hope it continues to be a helpful option when needed! norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this service can add it to my laptops, phone etc

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, User interface

    Rated 5 out of 5 stars

    Worls great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and a great interface. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton, it protects my laptop from almost everything and always alert me when something seems suspicious

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got for work. He uses it more than me but he has no complaints.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton had been a top brand for a long time. I like the fact that i received this with my purchase. Almost anybody needs lifelock nowadays.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! We’re glad to hear you appreciate Norton’s long-standing reputation and the added value of LifeLock. You’re absolutely right—identity protection has become essential in today’s digital world, and having it included with your purchase makes staying secure even easier.
      We appreciate you taking the time to share your experience—it will help others understand the importance of comprehensive protection. norton_us

  • Rated 3 out of 5 stars

    It works if you keep adding on more plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I didn't like is that they would give a list of the problems they found on my new computer. But they always wanted me to buy extra plans to fix it. They never said if they had fixed anything with what I had. I called and asked why I needed more plans every week. He said that it would still work without it, but i could have more problems later. Every time I turned on my computer their list would pop up and tell me to buy more. I decided to not renew my plan. They still would pop up everytime I turn on my computer. I think that they just want me to keep buying more plans.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Adin - Thanks for your review but it’s slightly concerning: The Norton protection you have will repair any problem it finds *without* anything else needed, so I wonder if the product was installed correctly (or even our authentic product??). PLEASE reach out to our support at support.norton.com and have a CSR confirm the product installation. Unfortunately, we have customers that have been duped over the internet to install fake/scam versions of Norton, and your experience seems to mirror theirs? Again, please reach out to our support site to ensure your product is authentic! Hope this helps - DWN norton_us

  • Rated 4 out of 5 stars

    Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. As described. It software that you download.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to leave a review. We’re glad the software worked as described, and if you ever need help with your download or setup, our support team is available at Norton.com/support. norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Pc security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good software for protection for your computer and laptops.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good . Ndddsoosklaiokwnbbhh bbbhhhhhhgggghhh

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us