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Customer reviews

Rating 4.3 out of 5 stars with 5475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,475 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AWESOME VIRUS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE NORTON VIRUS PROTECTION. I BOUGHT WHEN THE PRICE WAS DOWN. AWESOME VIRUS PROTECTION

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Thanks for the gift :D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help notifing kind of problems , not a big deal.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TheKilaTequila,
      Thanks for your review! We’re glad to hear Norton 360 was a helpful gift and that the notifications are keeping you informed about potential issues. Those alerts are designed to give you peace of mind by flagging things early — even when it’s “not a big deal.”
      We appreciate you taking the time to share your experience, and we hope Norton continues to support you behind the scenes. If you ever want to fine‑tune notifications or need help, we’re always here! 😊 norton_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Security protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a good price easy to use comes already installed

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receivdd this with my Lenovo laptop. I dont use it. I liked Norton when it came out back in the day, butnit became bloatware slowing computers down almost as much as maleware so ive avoided it since Win8.maybe its better now but I'm not inclined to trym

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JohnB,
      Thank you for sharing your honest feedback! We understand your concerns based on past experiences, and it’s true that older versions of security software sometimes impacted performance. Norton 360 has been redesigned to be lightweight and efficient, so it provides strong protection without slowing down your system. It also includes features like VPN, scam protection, and identity monitoring for added security. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product from a great company

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and user friendly throughout. Covers multiple devices and has regular updates to keep up with malicious code.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lifelock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Norton product was very useful to me, i used it for both my laptops and im looking to continuing my subscription.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    W software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for any computer. Good VPN :^)))))

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Amazing protection product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great subscription that protects you. Easy setup and monthly updates are consistent. Would recommend product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback, Coachal! We’re glad to hear Norton 360 with LifeLock Identity Advisor has been easy to set up and provides consistent updates—that’s exactly what we aim for. Knowing you’d recommend the product means a lot, and we’re happy it gives you the protection and peace of mind you need. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but also very expensive. If you have a real risk for identity theft then this is the product for you and the cost would not be too high.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is amazing and its perfect. Never lets me down and gets the job done

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    I love to purchase in best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent to have for 6 months free. Your computer protects. Yeah I love to purchase in Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AnaC,
      Thank you for sharing your feedback! We’re glad to hear you’re enjoying Norton 360 and that the 6-month free subscription has been a great bonus. It’s wonderful that you feel your computer is protected, and we appreciate your loyalty to Best Buy for your purchases. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was amazing, and I would recommend to lots of people

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very much recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable works perfectly no complaints very recommended

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is easy to install and does a solid job protecting my computer. It runs quietly in the background without slowing things down and gives me peace of mind with web browsing and online shopping. A reliable security program overall.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great review! We're so glad Norton’s giving you peace of mind while keeping things running smoothly. Reliable protection that doesn’t slow you down — that’s what we love to hear! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best service's for your money, easy to use and set up. You dont get protection like this from anywhere else.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product worked with another service and switched to them and it’s just been the best thing for me.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback! We’re thrilled to hear that switching to Norton 360 with LifeLock Identity Advisor has been the best decision for you. It’s great to know the product meets your expectations and provides the protection and peace of mind you were looking for. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great seems like there’s been minor things that have been addresses you l

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Antivirus and Identity Theft Prevention Tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the real deal. I have used other antiviruses and identify theft prevention tools, but this one is the best.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product with unique protection against different online malware

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I love how I don’t have to worry. I recommend this for everyone with a computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us