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Customer reviews

Rating 4.3 out of 5 stars with 5475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,475 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good match for my new laptop. Programs are easy to use. The price was really great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AdamN,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 was a great match for your new laptop and that you found the programs easy to use. It’s wonderful that the price worked out well too—getting strong protection and great value is always a win. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get price works great i had to use a usb to update so over all i am enjoying being connected with my laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! I always use Norton to protect my information.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. Worked for what it was. Did not renew when it ran out.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and used it for my computer and works really good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    norton is pretty goodd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to put in your card, but it’s amazing if you set a reminder to cancel your subscription on time. Tbh, they scan your system, have dark internet search etc, I might even pay for it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Joshua,
      Thanks for the honest and helpful feedback! We're glad to hear you're enjoying Norton 360 and finding features like system scanning and dark web monitoring valuable. If you do decide to continue, we hope it keeps delivering the protection and peace of mind you’re looking for. Appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cybersecurity Expert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cybersecurity is on the rise with the growth and utilization of technology. Norton has been around and been used by all of my family members for security of our business endeavors. If you want great security from the new cyberpunks stealing data constantly, choose Norton Security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Processes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat for secety and to keep your stuuf safe and get seen

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    100% amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing for the price. It definitely helps protect you and your devices

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent love it and enjoy my computer program protect at its best

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Security protection for your device devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of protection takes care of your devices. Takes care of a piece of mind. It’s a great service to have especially if you want to keep everything clear any kind of viruses or intruders.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Mark, thank you for sharing your thoughts! We’re so glad to hear that Norton 360 with LifeLock Identity Advisor is giving you the protection and peace of mind you’re looking for. Keeping your devices safe from viruses and intruders is essential, and it’s great to know this service is helping you feel secure.
      If you’d like any tips on using features like VPN or scam protection to maximize your coverage, we’re here to help anytime. norton_us

  • Rated 5 out of 5 stars

    The best option in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice , it like a mother watching over you to protect you , best investment's ever

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! I love the way you described it—like a mother watching over you. That really captures the peace of mind Norton 360 provides with its comprehensive protection and added features like LifeLock and VPN. It’s great to hear you consider it one of the best investments for digital security. Appreciate you taking the time to share your experience! norton_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Get a two year warranty and expect to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 1 year but would overheat and throttle itself to the point of crashing. After 1.5 years the whole laptop was unusable with no touchpad control, no network connection, 10 minute battery, and so on.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 5 out of 5 stars

    Protecting love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protecting i get from this item. Everything on my coputer is running smooth

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! It’s great to hear that Norton 360 is giving you the protection you need and that everything on your computer is running smoothly. Reliable security and performance together make a big difference. Appreciate you taking the time to share your feedback! norton_us

  • Rated 5 out of 5 stars

    Protección for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and good for your computer, I been use this for so long , i literally love it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, JeannetteR! We’re thrilled to hear Norton 360 has been easy to connect and that you’ve loved using it for so long. Providing reliable protection and peace of mind for your computer is exactly what we aim for, and it’s great to know it continues to meet your expectations.
      Your comments are helpful for others looking for a trusted solution to keep their devices safe. Thanks again for taking the time to share your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that it came free . Really a great tool ! Please buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Really good Really good Really good Really good Really good Really good Really good Really good Really good Really good Really good Really good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for years! Every time I get a new computer. It hasn’t failed me yet, and I’m not the.. brightest online.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product and service Recommend it I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and service Recommend it I love it Reasonable price

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Julisa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent crefit card best buy and the antibirus norton

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us