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Customer reviews

Rating 4.3 out of 5 stars with 5475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,475 reviews
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came for free with my MacBook Pro purchase. Incredibly helpful.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Alexandre — thank you for taking the time to share your experience! We’re glad to hear Norton 360 has been incredibly helpful for you. Getting it included with your MacBook Pro is a great bonus, especially when it adds an extra layer of security right away.
      We appreciate your feedback and hope Norton continues to provide you with reliable protection and peace of mind across all your devices! norton_us

  • Rated 4 out of 5 stars

    Best protection for $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedt protection for $. Just wish you didnt have to "subscribe" then subscribe so youre not charged their full price in a yr and that the company isnt trying to upsell you Constantly!!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Vpn performance

    Rated 4 out of 5 stars

    Nice antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good antivirus, the function that I liked the most was the VPN, for my work I need secure connection in Europe and this VPN provides me with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bonus add on to my laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing that my computer is covered with Norton. It came with my computer Poland I’m so thankful for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not with free coupons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free coupons are always a win. You can’t beat getting a great deal for nothing—totally satisfied with the discount.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is Real!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very safe and protects really well, I am not regretting this!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Highly Optional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MEH. I wouldn't go out of my way to purchase this. Norton has never really been amazing. There are plenty of way better options that are cheaper, or even free. This came with a laptop purchase. I don't even know if we used it to be honest. But still not even worth it to me.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448
      We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Truthful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great addition for security but can be considerex bloatware

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Secure and reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total protection for a year and secure love the updates about my security daily!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, everyone knows Norton and who would pass up a free 6month subscription to its services...

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts! You’re absolutely right—Norton is a trusted name in security, and that free 6-month subscription is a great bonus for protecting your devices and identity.
      Enjoy the peace of mind that comes with comprehensive protection! If you ever need help activating or using the features, visit https://norton.com/support for quick assistance. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton ain't no elephant unless you a virus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn't say this online, but I never activated it and now the spies gunna look for my ip., nah, but norton is solid usually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is as advertised. It works as they’re supposed to be the description.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I have liked Norton so far!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This free product of Norton has been amazing, I have gotten it before with another laptop and loved it!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think its doing a great job. I'm glad I have it. Will let everyone know to get it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my computer safe without added worry. It works good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We used it on my tablet and my granddaughters as well.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    yuh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good item nonetheless. Safety first ofcourse

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton and Lifelock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, I don't really need it but it is good as a fallback, and its good for if your elderly family members have a computer that needs protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus! Easy to use, fast scans, strong protection, and keeps my system secure without slowing it down.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great pc for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc just as advertised. Looked brand new even tho it was returned

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JohnH,
      Thanks for your review! It sounds like you got a great deal on your PC—nothing better than receiving something that looks brand new even if it was a return. We're glad it met your expectations and turned out to be a solid choice for a beginner setup. norton_us