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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,112 reviews
  • Rated 5 out of 5 stars

    Granny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband. He loves it. Buying another one for work.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    good subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the subscription came free with laptop and is worth it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, would highly recommend to others.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Norton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel secure with Norton, been using them for 10+ years!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good policy, luckily I never had to use it, would recomend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not really super useful beyond windows defender. It does what it needs to, but it isn't mandatory for most people.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We appreciate your honest thoughts on Norton 360 with LifeLock. While Windows Defender does provide solid protection, Norton adds extra layers like VPN, scam protection, and identity monitoring that some users find valuable.
      If you’d like tips on getting the most out of your subscription or have any issues, our support team is ready to help at https://norton.com/support.
      Thanks again for taking the time to review! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have , a big plus when it comes to using a laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing, and honestly I'm not sure it's even doing what it is designed to since I have no understanding how to xheck

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wouldn't go without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best protection for your PC, Hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, absolutely good, met all my needs, and I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 3 out of 5 stars

    BestBuy is what gives it value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security Norton offers is cool but once the trial is over you have to take back control of your computer. If anything the VPN is what makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever I love shopping at Best Buy also online shopping is also amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice addition, but would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice addition, but a lot of bloatware for the pc which slows a lot down and eats up the battery. Windows defender is generally sufficient enough.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback. If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but don't use it at all so I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t afford not to protect your self.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Amazing deal. Protect your computer and protect your personal identity all in one easy download. Surfing the web and shopping online has never been safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive Protection with Great Features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Norton 360 with LifeLock package, and it has been a solid investment for my digital security.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop 3 months going strong. Has decent battery life

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a norton fan but it does what it needs to i guess.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Rated 5 out of 5 stars

    Security & Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly haven’t activated this item yet but I know Norton is a reliable brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best first gaming pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say this is my first gaming pc and it is absolutely amazing for my first time purchase, i get to play games with my friends and some games run slow but thats okay

    I would recommend this to a friend