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Customer reviews

Rating 4.3 out of 5 stars with 5475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,482 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I can see potential problems and run scans!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when needed, just has a lot of pop ups and says certain files are unnecessary when they're for my classes.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Great Monitor for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the monitor’s 32-inch curved screen that fills your field of view, drawing you into the gaming world. The QHD resolution of 2560 x 1440 pixels provides a clear and detailed picture, and the 99% sRGB color gamut produces vivid and accurate colors. The monitor also has a refresh rate of 165Hz and a response time of 1ms which makes it ideal for gaming. It also supports AMD FreeSync technology, which can synchronize the monitor’s refresh rate with the graphics card’s output to prevent screen tearing and stuttering. I found the monitor to be a great value for its price of $219.99. However, I did not like the factory on-screen crosshair, which is big and not quite useful for some games. The menu could also be improved. Overall, I would recommend this monitor to anyone looking for quality on a budget. I hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well for my needs home laptop being used

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, David! We’re glad to hear that Norton 360 is working well for your home laptop and meeting your personal needs. It’s great to know the product is delivering the protection and functionality you were looking for.
      If you ever need tips on maximizing features like VPN or identity protection, feel free to reach out—we’re happy to help you get the most out of your subscription norton_us

  • Rated 5 out of 5 stars

    Best VPN/Virus Scanner in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VPN/Virus Scanner in the market! Been using it for 20+ years now!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, HaroldS! It’s amazing to hear you’ve trusted Norton for over 20 years—that speaks volumes about its reliability and performance. The combination of VPN and antivirus protection really does make it a standout choice for comprehensive security. Your long-term experience will definitely help others feel confident in choosing Norton—thanks for taking the time to share! norton_us

  • Rated 5 out of 5 stars

    virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product the virus protector has saved me a ton.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      CopilotHere’s a polished and thoughtful response you could post to CarolS’s review:

      Hi CarolS — thanks so much for sharing your experience! We're really glad to hear Norton 360 has been working well for you. Knowing the virus protection has already saved you time and stress is exactly what we hope for when people use the suite.
      The added layers like LifeLock Identity Advisor, Scam Protection, and the built‑in VPN can make a big difference in staying safe online across all your devices, so it’s great to hear you’re getting real value from it.
      Appreciate you taking the time to leave a review! If you discover any features you like even more as you keep using it, we’d love to hear about those too. norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good for the most part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the most part. Provides almost maximum protection, was kind of easy to set up if you know what your doing

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360 Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect protects my laptop is the best you need to buy it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    norton is always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps protect devices, very happy to have this on my laptop.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Laur,
      Thank you for sharing your feedback! We’re happy to hear Norton 360 is helping protect your devices and that you’re pleased to have it on your laptop. Providing reliable security and peace of mind is what we strive for, so it’s great to know the product meets your expectations. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to redeem for the security of my networks and my PC

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Pixel 9A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, and swiftly delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know that I purchased this program. I'll have to see if it is on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been good to me! All my purchases and all my encounters with Best Buy personal have been great! Geek squad has helped me a few times and problems were resolved. Best Buy knows a great customer when they see one. My Best Buy credit card is very helpful and my limits increase at times. Again thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life Lock a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing a great job. you don't always know how good until they find a problem.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this before. It works perfectly. I got it in a purchase

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe & Secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Haven't had any issues with the software. My computer has been protected as advertised. Additionally, the VPN feature is fascinating. First time using a VPN and I like the flexibility it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software package

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock offers a comprehensive suite of security tools, combining powerful antivirus protection with identity theft monitoring. It includes features like a VPN, password manager, dark web monitoring, and credit alerts. The interface is user-friendly, and customer support is responsive. It’s a solid all-in-one solution for digital safety and peace of mind.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a sense of security. Very good free product to get started

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi BrandyH,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 gives you a sense of security and that the free version was a great way to get started. Our goal is to make protection simple and accessible, so it’s great to know the setup worked well for you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best antivírus that I ever seen. Make your PC safe.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    This software is average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is average. Not bad overall ok this software or average

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to share your thoughts! If you're interested in a third-party perspective on Defender, there's a helpful comparison video that puts both Norton and Defender through the same malware tests. It’s quite eye-opening: Norton successfully blocks all the threats, while Defender unfortunately doesn’t hold up as well. You can check it out here: https://youtu.be/S9LPxOPiYqU?si=ot2Bo4lSLd8nMyyN&t=448 norton_us