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Customer reviews

Rating 4.3 out of 5 stars with 5475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,483 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    competitive subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good start deal for the first 6 months, after that, it’s still competitive compared to other offers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT CHOICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. As a person who has had someone attempt to steal my identity, I like that LifeLock is included.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it does the job intended for great price

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s great to hear that your husband loves Norton 360 and that it’s doing exactly what you intended—all at a great price. That kind of satisfaction really speaks to the value and reliability of the product. Appreciate you taking the time to share your experience! norton_us

  • Rated 4 out of 5 stars

    norton's

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Norton's for years. Lately, it's been trying to up sell me quite often. If I bit on every pitch I would be broke. Easy to set up and navigate. Never had a problem with a virus or malware. Overall, a mixed bag.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Traveling tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best adquisition ever. Im so happy with the purchase in general. Im a colombian chef who cooks lebanese food. Im traveling around the world and i need to be connected and learning a lot so this tool made my life easier

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install after setting up my laptop it was a very easy to follow process to install it on my computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing, Chair! It’s great to hear that the installation process was smooth and easy to follow. Norton 360 is designed to be user-friendly, so quick setup is definitely a plus. Once installed, you get access to real-time threat protection, VPN, scam alerts, and identity tools, which makes it a strong all-in-one security solution. norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally set it up, its good for 6 months as expected with vpn and all. Great purchase gift!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days you gotta have the best software to protect you identity. This instantly found my name in several data breaches and quickly removed them.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're so glad to hear that Norton 360 with LifeLock Identity Advisor helped you quickly identify and address data breaches — that’s exactly the kind of proactive protection we aim to provide. In today’s digital world, having strong identity security is more important than ever, and we’re proud to be part of your defense.
      Thanks for trusting Norton to help keep you safe!
      — The Norton Team norton_us

  • Rated 4 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it, not sure what it's good for, but if it meets your needs, all power to you.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your honest feedback! Even if you didn’t get a chance to use Norton, we appreciate you giving it a look. If your needs change, we’d love for you to explore what Norton has to offer — from device security to identity protection, it’s built to help keep you safe online.

      Let us know if you ever want to give it a try! norton_us

  • Pros mentioned:
    User interface

    Rated 4 out of 5 stars

    Surprised with how useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all my needs on both laptop and phone. Great product I never would have discovered. LifeLock is very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Protects all my computer info as well as personal info.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear Norton 360 is doing a great job protecting both your computer and personal information—that’s exactly what it’s designed for.
      If you ever need help or tips on maximizing your protection, visit https://www.norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Nice add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on for sure. Glad it came with the purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s great to hear that Norton 360 was a nice add-on and that you’re glad it came with your purchase. Having extra protection and features like VPN bundled in really adds value. Appreciate you taking the time to share your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for so many years and is very secure and safe for all my devices. This time I bought a laptop with Norton 360 with a good deal. It works well and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for delivery. Advertising looks like it’s the best gaming laptop for this price.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with the purchase of my PC. no complaints so far

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my son’s gaming laptop. He loves it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      CopilotHere’s a thoughtful response you could post:

      That’s awesome! Getting Norton 360 with LifeLock as a bonus with your son’s gaming laptop is a great value. It’s reassuring to know he loves it—especially since gaming systems can be a big target for online threats. Thanks for sharing your experience! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for a piece of mind from spam and viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop Gammer! Very cheap for all includes.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi RodrigoF,
      Thank you for sharing your feedback! We’re thrilled to hear you find Norton 360 an excellent choice for your laptop and gaming needs. Offering comprehensive protection at a great value is what we aim for, so it’s fantastic to know you’re satisfied with everything included. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice gift from Best Buy, to keep your equipment protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked well for the amount of time I've had it. Haven't had any problems.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us