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Customer reviews

Rating 4.3 out of 5 stars with 5485 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,485 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop virus protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works very well with all my computer hardward

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and priced very reasonably. Love the way it helps protect my computer for viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Timbo,
      Thank you for sharing your feedback! We’re thrilled to hear you find Norton 360 a great product that’s reasonably priced and effective at protecting your computer from viruses. Providing strong security and peace of mind at a fair value is exactly what we aim for. norton_us

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the computer. Everyone needs antivirus .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re glad to hear you found Norton 360 worth it and helpful for your computer. Antivirus protection is definitely important for staying secure online.
      If you ever need assistance with setup or features, feel free to visit https://www.norton.com/support. Thanks for sharing your experience! norton_us

  • Rated 4 out of 5 stars

    Norton VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for privacy and security, only thing i miss is few countries are not there for VPN

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects from spam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps your laptop content secured. Does its job and keeps you info safe.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have protection for your web connected device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great protection from cyber crimes After 6 months I purchased full subscription

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security software as locking and everything thing

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Excellent Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the Norton brand for many years. They seem to keep upgrading their software as needed.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi sjingham,
      Thank you for your continued trust in Norton! We’re so glad to hear you’ve had a positive experience over the years and appreciate your recognition of the ongoing software upgrades. It’s great to know Norton 360 with LifeLock Identity Advisor continues to meet your expectations for reliable and evolving protection. Thanks again for your support! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little confusing seeing up but seems to work alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Construction worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for friends and family to safely secure your identity

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ObedL,
      Thank you for sharing your feedback! We’re glad to hear you highly recommend Norton 360 for protecting identity and securing devices. Features like LifeLock Identity Advisor, VPN, and scam protection are designed to give users peace of mind in today’s digital world.
      Your recommendation for friends and family is a great reminder that online security isn’t just for individuals—it’s essential for everyone. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good with windows, included with the laptop it’s an extra necessary for this OS

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! & keeps your computer safe!!! Will always make sure my computer is protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Didn’t need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase and I already have another one

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Nala,
      Thanks for sharing your feedback! We understand that sometimes a new subscription isn’t needed when you already have protection in place. The good news is Norton 360 with LifeLock Identity Advisor offers features like VPN and identity monitoring that can complement your existing security.
      If you decide to activate it, feel free to reach out for tips on setup or managing multiple subscriptions. Either way, we appreciate your input and hope you stay safe online!

      Here is our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport norton_us

  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice product .we enjoyed a lot.and it is very useful.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review! We’re happy to hear you’re enjoying Norton 360 and finding it useful.
      If you ever need help or have questions about features, visit https://norton.com/support for quick assistance.
      Stay safe and enjoy your secure experience! norton_us

  • Rated 5 out of 5 stars

    Perfect for dead zones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My room is the farthest from our router, under all the electrical cables that lead to our house, my room has never had internet in the 20 years I have lived here, this thing gave me reliable fast internet for less then 100$, I can not recommend this enough!!! The app is extreamly easy and lets me keep my personal room internet password locked away from my family too (you can opt for a different password for the extension network! How freaking cool is that!!) def getting one again if I move out and need the same issue fixed!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great way to prevent viruses

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for preventing hackers and device malfunctioning. Device will not catch any viruses

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the advisors of best buy recommended it and it was worth it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi KofiS,
      Thank you for sharing your feedback! We’re glad to hear that Norton 360 with LifeLock Identity Advisor was recommended to you and that you found it worth the investment. This bundle offers comprehensive protection for your devices, online privacy, and identity—helping you stay secure whether you’re browsing, shopping, or working online. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Get protected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus, should be a anual subscription but works fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting me from quite a lot, but still has some features that aren't included that send annoying pop up type things. but still good and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton protects and reliably updates. This product would only be better if it didn’t intermittently log you out and say your subscription expired and has you try to pay again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us