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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and protection offered by the 360 security suite, as well as its ease of use and intuitive user interface. Many have found the installation process to be quick and straightforward, and appreciate the VPN performance. However, some users have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,122 reviews
  • Rated 5 out of 5 stars

    Norton LifeLock Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated this service being included in my purchase and it worked as expected during the length of time that I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Norton VPN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton it’s the best VPN out there. Been using for years, loved getting it for free with buying my PC.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    yes sir

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it cant get enough it is the best and you know it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Very thorough security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comprehensive security suite without a lot of bloat-ware. Allows you to add several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good morning and happy mother's family to me and my family are going through my house now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you a good idea of the benefits on Norton’s security system so that you can decide whether or not you want to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very fast and comfortable it’s that I want for hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing add on it has built in vpn and it tells me what is safe and not safe to look up or click on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe boi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the computer safety, came with my computer and I can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to have access for 6 months, worth trying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included in my son's first Chromebook purchase. Easy to install. Overall great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy book 4 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i am have Samsung Galaxy book 4 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the laptop I bought this went with a laptop I bought for my son for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near perfect PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great product. Superb user experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well send

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP its touch screen beautiful and at nice size to carry around if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best antivirus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best antivirus that I use in my life. I recommend 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt receive item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to come with purchased tablet. Did not come with product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear you haven't received your Norton product. Your digital key delivery should have been sent from email alias BestBuyInfo@emailinfo.bestbuy.com, please check your junk folder in the event the email was delivered to that folder. If you still haven't received your product order, please reach out to bestbuy.com/support for assistance in locating your product order. norton_us

  • Rated 1 out of 5 stars

    Bad all in one computer no drivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box all in one computer when I got it in the mail had a problem needed a key code took it in to Best Buy they fixed the key code then I had another problem the internet drivers are missing among more drivers as well had to pay for them to put the internet drivers in never even used it they should of sent it out with no problems somebody did not do there job I would never buy and open box item even it said the top one I do not think I should of had to pay anything or should of had to take 2 trips to Best Buy

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Justin - Thanks for the review, and sorry you had trouble. I hope you don’t mind, but this sounds more like an issue with the BBY computer purchase than Norton? If you agree, we’d appreciate you moving this review to the appropriate product up here on bestbuy.com. If you feel you still have a Norton issue, please contact us at support.norton.com - hope this helps - DWN norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in quick and undamaged and arrived on schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a security for viruses for your computer or phones

    I would recommend this to a friend