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Customer reviews

Rating 4.3 out of 5 stars with 5488 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,488 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers up to 3 devices has multiple features and definitely happy and puts my mind at ease with Norton 360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate this stupid thing i dont even use it i just hatre it

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Lala,
      Thank you for sharing your feedback. We’re sorry to hear that Norton 360 hasn’t met your expectations. If you’re not using the product or having trouble with setup, we’d love to help make things easier or guide you through cancellation options. Your experience matters to us, and we’re here to assist in any way we can.
      Please feel free to reach out to our support team—we’re happy to help. norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feeling Safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computers feel super safe! Norton has been around for a while and is very trustworthy!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I am very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Rated 5 out of 5 stars

    it good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it good it so easyto used. my husband like it. they tell me buy some more for all my family. we going to buy and sent to my country.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We love hearing this—easy to use and husband-approved! Sounds like Norton is going global with your family! Thanks for sharing the love and spreading the protection. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good antivirus, nice working, smooth, never interrupt performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really good antivirus, but in my opinion, use a lot of resources when you can get same protection with windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased, with, with the security, norton security suite, so cool, the added, 6 mos free, with, my laptops, So happy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      So glad to hear you're happy with Norton! The 6 months free is a sweet bonus, and we're thrilled the security suite is keeping your laptops protected. Thanks for the kind words — stay safe and secure! norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how I can use it for pc and phone so far so good

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and casual tab for general browsing and using internet if you want to use your phone for other stuffs. Casual games, youtube, movie.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback!
      Sounds like it’s the perfect fit for casual browsing, streaming, and light gaming. Glad you’re enjoying it! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton in the past, best security software I've used.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is one of the best PC protections on the market. Easy to use. Don’t use much memory or other resources.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well protecting my Husbands device until i get him something.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Cool item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really helpful, thanks!! I connected this purchase to my profile, I needed a fast VPN service, it helped me in my work, thank you best buy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the VPN service that Norton offer. It’s really funcional.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi WendyJ - Glad you're enjoying the VPN feature - its' one of my favorites also. Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it long but so far it is working great and I like how it notifies which site is safe when you are searching online.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton LifeLock is a leading identity theft protection service for a good reason. The powerful and user-friendly app provides a variety of services, including Norton Secure VPN

    I would recommend this to a friend
  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website is easy to access and easy to understand from all the possible ways.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Norton Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like Norton products. ZThey tend to slow down your system. I use a different product that is higher rated and does not slow down my system.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Tim - Thanks for your review, but do me a favor: please checkout https://www.av-comparatives.org/comparison/ and note that the *ONLY* products that stopped 100% of threats - with very low system impact - are from Gen Digital (Avast, AVG, and Norton). Hope these facts help you w/your future reviews - DWN norton_us

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly suggest getting this for your products.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Here’s a thoughtful response you could post to that review:

      Thanks for sharing your feedback! It’s great to hear that you highly recommend Norton 360 with LifeLock Identity Advisor for protecting your devices. Having a comprehensive solution that combines antivirus, scam protection, VPN, and identity monitoring really adds peace of mind for anyone looking to safeguard their digital life.
      Your comment reinforces the value of investing in strong protection for all your products. Appreciate you taking the time to share—it’s helpful for others considering this option! norton_us