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Customer reviews

Rating 4.3 out of 5 stars with 5488 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,488 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Enough of Security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate enough for my own security purposes. Would recommend same for others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only for a short period of time - need to buy after that

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your question! Norton plans that include LifeLock come with a 6-month trial, and after that, a subscription is required to continue using the service.

      If you don’t wish to continue, you can turn off auto-renewal anytime by signing in to your account at my.norton.com, going to My Subscriptions, and selecting Cancel Subscription Renewal.

      Need help? Our support team is happy to assist at www.norton.com/support. norton_us

  • Rated 5 out of 5 stars

    Must but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best MacBook ever and on sale!! Super lightweight & portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, definitely recommend with the purchase of a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it was free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aint nothing better than freei love free things this came with my computer if you scroll the web you definitely will need this

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best security buy for my laptop computer…………..

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to identify factors that are making to slow down the device and protects from whatever virus or malware to your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything we need. Has the memory & features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We’re happy to hear the product meets your needs with the memory and features you were looking for.
      If you ever have questions or need assistance, our support team is ready to help at https://norton.com/support.
      Thanks again for sharing! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to keep your devices protected. The free trial was nice.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 4 out of 5 stars

    Happy with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like norton 360. It comes with VPN. Cam be used on 3 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 4 out of 5 stars

    VPN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton vpn is a good service, works well and isn’t difficult to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have! You need this for your tablet.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton & LifeLock customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Norton virus free with buying laptop and its good deal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing, Krishna! Getting Norton included with your laptop purchase is definitely a great deal. Norton 360 offers strong protection with features like real-time threat detection, VPN, and scam protection, so it’s a solid choice for keeping your new device secure. norton_us

  • Pros mentioned:
    Vpn performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Vpn

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the secure vpn everyday and it works amazing

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    The software that eats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up to much storage space and leaves trail when you go to delete it from your computer system

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback with us.
      We’re proud to have earned numerous performance awards over the years, including a Top Product AV-Test Certification. In independent testing by AV-Comparatives, Norton consistently achieved the highest performance rating, Advanced+ (3 stars). You can view the detailed results here: https://www.av-comparatives.org/tests/performance-test-april-2023/.
      For additional third-party testing and certifications, please visit: https://www.av-comparatives.org/vendors/norton/.
      You should not be experiencing the performance issues you described. If the problem persists, we encourage you to contact Norton Support at https://support.norton.com.
      We’re here to help! norton_us

  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and affordable. Definitely got my money worth

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Kevin!
      It’s great to hear that you found Norton 360 affordable and worth the money. Getting strong protection—antivirus, VPN, scam protection, and identity monitoring—at a good price point is definitely a win. Your comment reinforces that Norton offers solid value, especially for users looking for comprehensive security without breaking the bank. norton_us

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Lemme borrow a dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but always upsells you to pay for more things. I mean, cmon now

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    norton review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in my opinion it’s decent and it gets the job done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy install, great security.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need extra security these days, and this fit the bill.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 4 out of 5 stars

    VPN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a vpn would recommend to buy the subscription

    I would recommend this to a friend