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Customer reviews

Rating 4.3 out of 5 stars with 5488 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,488 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets expectation. Keeps you feeling safer when working on and offline.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very reliable product trusted 100% for my computer

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software protection that comes with your purchas

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Veaa,
      Thank you for sharing your feedback! We’re glad to hear that Norton 360 provided the protection you were looking for and that it came conveniently with your purchase. If you’d like tips on using features like VPN or Identity Advisor to get the most out of your subscription, we’re always here to help.
      Stay safe online!
      — The Norton Team norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 is a good product to secure your laptop. i like it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product was great at protecting my laptop and desktop!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Virus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I use it on all my computers. Definitely worth it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    User interface

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use software good for family have yearly subscription

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has always used Norton for our internet security. Quality!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks for the free product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! Thanks for offering it for free

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Product & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent service and product. I would recommend this to Anyone who ask. Protection at its finest. Thank You Best Buy...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great for my laptop and phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine can notice I don’t get anymore pop ups or alerts. Well worth it. Think I’m gonna stick with them and keep subscribing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton, could be the best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good anti virus. Good protection, just wished it was all includeed.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Many new added features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Norton offers the protection for 3 devices, and also offers VPN

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for security. Recommended product. Must have.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Rated 3 out of 5 stars

    Never used it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this before but I’m sure it’s a good product.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi WillP,
      Thanks so much for taking the time to share your thoughts! Even if you haven’t had the chance to use Norton 360 with LifeLock just yet, we appreciate you choosing it and trusting the product to help protect your devices and identity.
      If you’re new to Norton, here are a few things you might find helpful as you get started:

      Comprehensive device protection across Windows, Mac, iOS, and Android
      LifeLock Identity Advisor to help monitor your personal information
      Real‑time threat scanning and scam protection for safer browsing
      Built‑in VPN for privacy on public Wi‑Fi
      Easy-to-use dashboard that helps you keep an eye on your security at a glance

      If any questions come up while you're setting it up, or if you’d like tips on getting the most out of your subscription, we’re always here to help. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On the Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's annoying all the pop-ups but it is definitely doing what it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    User interface

    Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton Antivirus offers decent malware protection and a user-friendly interface. However, its system impact can be noticeable, slowing down your computer at times. Customer support is hit or miss, and the subscription cost may not be the most budget-friendly. It's a solid option, but there are better alternatives. 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came w the laptop but yup it’s good & i need points

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your review! We’re glad to hear Norton 360 has been working well for you. If you ever need help or have questions, our support team is available anytime at norton.com/support. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my professional life, I recommend it for your house or office

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best subscription if you want to secure your laptop

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us