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Customer Ratings & Reviews

$29.99
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Comp. Value: $119.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 451 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Tom Merkling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security service for our new computer. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really good for people who travel a lot of the time

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    The software does all the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way better than most!!!! Would recommend wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works great with the laptop I got. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy and comfortable with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy and comfortable with the Best Buy employee who explained everything about Norton and LifeLock to me. This is the first time I bought a Norton. I have been using different brands for a long time. Best Buy has the best employees.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many popups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Norton because it was listed as the better security product on review sites. But after having it on the computer now, there are multitude pop ups from Norton trying to upsell additional security products. Looking over customer reviews that is the common complaint. Most of them say to stay with Windows Defender.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to share your feedback — we appreciate it! We understand that promotional pop-ups can be disruptive, and you can manage these notifications by following the steps here: https://support.norton.com/sp/en/us/home/current/solutions/v138304110.

      While we respect that some users prefer built-in options like Windows Defender, Norton offers additional layers of protection such as identity theft monitoring, scam protection, and a secure VPN — features designed to go beyond basic antivirus.

      If you decide to continue with Norton, you can turn off auto-renewal anytime at www.norton.com/myaccount or by contacting our support team at www.norton.com/support. We also send a reminder email 65 days before renewal, and your account homepage shows how many days are left. If you're ever billed and forgot to cancel, we offer a refund within 30 days.

      Thanks again for your feedback! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop was so easy to set up and use. love the color. thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love their service! My favorite future that they have is the VPN.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good produci

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very easy to install and operate for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a great package. worked very well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it continuously is scanning. The price is very reasonable.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Sdean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well. It lets me know my computer is protected.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Issues with not being able to get into my subscrip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t transfer it to my hp ryzen that I just bought. I also just got that subscription in June. What a waste of money

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hello - Sorry you’re having subscription trouble. Please let us help you get activated? You can either call 888-BESTBUY or contact us at support.norton.com. Hope this helps - DWN norton_us

  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Anti virus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anti virus protection in this crazy market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoy the HP laptop to the fullest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the ease and speed the HP operating system provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my computer safe and easy to install! Get it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LifeLock & Norton items for computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful; Easy to install; necessary for those working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better to be safe than sorry... great deal at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and very helpful people. Please, keep up the good service.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying pop up every day. Itvdoes a good job ,but those annoying pop ups.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us