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Customer Ratings & Reviews

$29.99
Save $90
Comp. Value: $119.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 451 reviews
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have my laptop protected with good antivirus protection!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton keeps me safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No viruses for me! Covered my new laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok but have issues with it staying logged on all the time

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback! We're glad it's working okay overall, but sorry to hear about the login issue. Our support team can help get that sorted—please visit norton.com/support so we can assist you directly. norton_us

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up on website and works fantastic

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Time consuming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It more hassle because you have to go in and check it. Would be nice if it took care of most problems on its own. Time consuming.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We have been the recipient of many performance awards over the years and hold a Top Product AV Test Certification. With AV Comparitives, we have been tested and performed in the highest performance category, Advanced+, receiving 3 stars - https://www.av-comparatives.org/tests/performance-test-april-2023/. Please feel free to check out further 3rd party testing and certifications here https://www.av-comparatives.org/vendors/norton/. You should not be having the performance issues that you have described. If the issue continues, please reach out to Norton Support at support.norton.com We are here to help! norton_us

  • Rated 5 out of 5 stars

    Great price for the program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Norton lifeLock version. Installed this on three computers and canceled our old Norton, Did need help from Norton to help install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Cross Platform(s)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works cross platform for all my devices. I'm very pleased.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton & LifeLock customers! norton_us

  • Rated 5 out of 5 stars

    Have been using for years and I'm happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a very comprehesive program to protect your data.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Surprise purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really didn’t get any explanation for installing not using it, they just added to the purchase without telling us

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Computer Anti-Virus Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no virus issues. The price is reasonable for the protection offered. My understanding is that Norton is a better product than McAfee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is Best place for Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Excellent Experience on buying from BestBuy …

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Don't get Hacked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! This is truly a must for any computer, phone, tablet, etc. Insurance for your products at a very affordable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know yet- only had for three days. Can’t really recommend but survey only allowed a yes or no answer so this will skew your survey results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus software, definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother-in-law's new computer It really does the trick. I'm glad I got it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barbara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very unhappy with Best Buy. I purchase the Norton 360 Deluxe on sale for $49.99. However $19.00 & $3.00 was charged to my credit card from Shipmentsfree which I did not know about until I received my Best Buy statement. After long phone calls I finally spoke to shipmentsfree & they credit the $19.00 but not the $3.00. This was on line so there should not be any shipment fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Security Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Norton products, by far superior than any other internet security software, life lock is amazing as well with alerts on every little change on your credit, truly feel safe with both of these products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t let the price fool you….it’s a catch!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the purpose this product is incredibly, but the catch is the price 49.99 that’s a steal, right? Wrong, it was too good to be true because that’s the promo price for one year and the rest is 120 a year and in addition you have to put a credit card to finalize the account for Norton security. No bestbuy employee informed me about that. It made me feel cheated out of my money. I only gave them a one because the features are great but for the price after, huh, horrible. Thanks BestBuy you got me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one computer and don't need to pay for a subscription for 3. When you use it, it always sends an ad for another product that you need to purchase to complete what you thought this product did. Removed it and went back to old virus protection. My computer works better.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Smart Purchase. I am definitely happy with this choice.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Best fire wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your laptop with the best fire wall around. I have always used Norton and they have never failed me.

    I would recommend this to a friend