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Customer Ratings & Reviews

$29.99
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Comp. Value: $119.99

Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 451 reviews
  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product without using it at, didn’t need it

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 3 out of 5 stars

    Mrs. Criswell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have protection for electronics in this day and age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faithful Norton customer, never let me down, and always taken care of my family devices!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Security

    Rated 3 out of 5 stars

    Under security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really protecting my computer. The best I have had in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    anti virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this hoping i wont need it anytime soon, if i need it i will submit a more comprehensive review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it says text you and let you know when something is wrong Good price there's what it says would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended this. I'm glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton/LifeLock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on the PC and the Mobile protects all programs. Lifelock does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton anti virus w lifelock was great last year, so I bought it again this year. Best Buy offered it at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it so I can’t really evaluate it. I do receive updates though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, especially on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software is the cream of the crop for many internet users worried about online safety. A good bundled service targeted for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Brings peace of mind to our everyday Internet/browsing lifestyle, Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What's this?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this product in a positive light? Average! I didn't pay for Step 1, 2, 3 and so on... I paid for Protection! The card should instantaneously got into effect when installed, not give you the run-around creating password, username, nicknames etc...etc... Lord! If I knew ALL of that would have been involved, the retailer could have keep this card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    norton coverage through best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to download following the instructions from best buy brings you right to the norton website and wont let you put in the pass key wants you to subscribe

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi there, thank you for your feedback. We understand the setup process can be a bit confusing. The activation key does require an agreement to activate a subscription, which is required to use the product. However, once you've created your Norton account and activated your key, you can easily manage your subscription settings — including turning off auto-renew — directly from your account dashboard at my.norton.com.

      If you need help with any step, Norton’s support team is available to assist you at norton.com/support. We appreciate your input and hope this helps clarify things! norton_us

  • Rated 5 out of 5 stars

    Norton with lifelock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is great and the lifelock is awesome. I appreciate the alerts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Dell computer and they had a deal on the Norton 360, takes a little time to get use to it so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on Norton for years. It does its jod and I like the addition of life lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very helpful toy computer and employer let me know everything i needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer unhappy with BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is great! Unhappy with Best Buy, lack of customer service.but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love itcan't wait to use it don't know what i would do without it

    I would recommend this to a friend