Customer Ratings & Reviews
- Model:
- SYC940800V001
- |
- SKU:
- 6508583
Customer reviews
Rating 4.4 out of 5 stars with 469 reviews
(469 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the strong security features and ease of use of the 360 Deluxe software. Many appreciate the VPN and antivirus capabilities, as well as the overall performance. While the software offers numerous benefits, a few customers have noted concerns about excessive notifications.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GOOD BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of secure easy to install software. Great buy for all.
I would recommend this to a friendRated 5 out of 5 stars
Norton
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product/software . Would recommend to others.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was completed on time the full details.
I would recommend this to a friend- Pros mentioned:Antivirus, Vpn
Rated 4 out of 5 stars
Norton is Solid Antivirus Software but has Qwerks
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norton 360 Deluxe is a well known brand of anti-virus that you can trust and have high confidence it will keep you clean of data stealing software and bugs on your system. Norton has always been a top used product in my house, but, the past few years I tried others. I wanted to go back to Norton to see if they improved on the web browsing experience and I can say one thing, that experience is still in need of work. With the 3 device allowance, I was able to add Norton to my main computers and keep my free brand on my kids laptops for school as I have them blocked anyways from all but 10 school allowed websites. The download and setup is super easy and takes about 20 minutes total to be up and running letting the first scan do its thing. I also setup Life Lock at the same time to take less total setup time so I could get back to my normal daily life with 4 daughters. The Norton 360 Deluxe guards your computer from Viruses, Malware, Spyware, and had built in Ransomware built in as well. The virus protection is what you would expect in todays age, the main focus anymore is Malware and Spyware, just waiting for your Credit Card info to be typed in. This is where the VPN comes in as well. I will say the VPN is a great add on and more people should use them. The VPN works fine for normal everyday use but when gaming, I had to shut it off, my ping doubled and it starting making my FPS drop from 180 frames to less than 75 on average. There are a ton of features which I will add below but I can say one thing is the web browser add on is too intrusive. It was the same in the past and I do not like it one bit. I work for a Fortune 500 company and Norton will not allow me to log in to my work portal so I can work from home, have to shut it off. Also, normal everyday websites are blocked constantly and I have to mark them safe just to browse. I have tried many settings and there is nothing to stop Norton from shutting down your work or progress. Norton 360 Features and Pros: Anti-Spyware Antivirus Malware Ransomware Protection Threat Protection Online Password Manager - Better than Google all day long! Smart Firewall - works too good stopping good activity to make sure that is what you want to do Cloud Backup Parental Control - perfect for when my girls need to use the big computers Online Privacy using a VPN and Privacy Monitor Dark Web Monitoring Cons: Browser Protection too strong VPN is not fast enough for online gaming LifeLock is marketed as an Identity Advisor, it advises too much, getting texts non stop of purchases including stopping some if I buy 2 things too close together. I did find you can adjust the notifications lower but still texts me more than I need, I am probably missing something obvious but I can honestly say, I have not had time to call their support and try to fix it so it is better and easier to use. LifeLock does include some great features though, credit monitoring is nice to have along with the included Stolen Wallet protection and SSN alerts, that is nice as my SSN was stolen and used 3 years ago. The total package of the Norton 360 with LifeLock is a solid 8 out of 10, just needs to be a little easier for the LifeLock setup and it would be a 9 out of 10, fix the browsing a tad to allow more common sites easier and it is a 10 out of 10 easily.
I would recommend this to a friend Rated 5 out of 5 stars
Norton review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have used Norton. Norton has never let me down.
I would recommend this to a friendRated 1 out of 5 stars
Malware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse than having malware installed on my computer. The constant pop-ups and mandatory renewal in order to install should be enough to steer clear of this, but their VPN sucks too. I'm really not okay with paying for malware. You suck Norton.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for taking the time to share your feedback — we truly appreciate it. From time to time, you may receive promotional offers related to your subscription via in-product messaging. We aim to balance your privacy with our commitment to keeping you protected online. Your feedback is important and will be shared with our internal teams for review.
To manage special offer notifications, please follow the steps here: https://support.norton.com/sp/en/us/home/current/solutions/v138304110.
To prevent your Norton subscription from renewing automatically, please visit: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN.
Should you need any further assistance, our support team is happy to help at www.norton.com/support. Thank you again.
Rated 5 out of 5 stars
Would purchase again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was an extremely great deal and purchase.
I would recommend this to a friendRated 5 out of 5 stars
Norton
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.o.k. for me.//////////////////////////////////////
I would recommend this to a friendRated 5 out of 5 stars
Norton
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Norton one price able to put on all of my phones and pc
I would recommend this to a friendRated 2 out of 5 stars
Not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. After you download to your computer, Norton starts trying to sell you additional items at, of course, additional charges. Also, I bought on the recommendation of a Best Buy employee.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Rated 3 out of 5 stars
NORTON GIFTS P
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult to install, but I think it was a freebie so I can't complain
I would recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thanks for your rating and feedback. We really appreciate this.
We're sorry to hear you are unable to download Norton 360 onto your device.
Could you please follow the instructions here to see if this helps https://support.norton.com/sp/en/ie/home/current/solutions/kb20090708112600EN
If you are still facing issues please do not hesitate to get in touch with our support team here www.norton.com/support
We are happy to help!
Rated 1 out of 5 stars
APPLE USERS BEWARE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Cloud Storage feature of this product is unspported on all Mac/iOS devices. I called Norton to figure it out, and they confimed their Cloud Backup/Storage is not available on all Apple devices. Total bummer, as that is one of the main features I was looking forward to. Norton wouldn't provide me with any sort compensation for the false advertersiment either, they blamed the issue all on Best Buy. Let's see what Best Buy does now about this misleading product.
No, I would not recommend this to a friend- Pros mentioned:Antivirus
Rated 4 out of 5 stars
Known to be good, reliable virus protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the virus protection will be a good purchase and reliable, however, install by Best Buy delayed so haven’t actually used.
I would recommend this to a friend Rated 1 out of 5 stars
Norton 360
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase Norton 360 from Best Buy. I was given a previously used key code, and when I called for support, I was asked to send a screenshot of the issue. The representative informed me that it would take up to 48 hours for a response. Additionally, all customer service agents were overseas, and I had difficulty understanding them.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Rated 4 out of 5 stars
Good value if you're already buying a computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value when bought with a computer since it's only about $30 and comes with a vpn for the year.
I would recommend this to a friendRated 1 out of 5 stars
Antivirus program
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many pop ups. Returned it. It is not a good program and caused many issues with a new computer. I would never buy again.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Thank you for sharing your experience! We’re sorry to hear the pop-ups and issues caused frustration, especially with a new computer. That’s definitely not the experience we want for our customers.
If you’d like help resolving these problems or adjusting settings to reduce interruptions, please visit https://www.norton.com/support. Our team can guide you through solutions.
We appreciate your feedback—it helps us improv
Rated 3 out of 5 stars
Norton is OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's great security, but it's very intrusive.
No, I would not recommend this to a friend- Pros mentioned:Vpn
Rated 5 out of 5 stars
Trustworthy and super easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always trusted the names Norton and Lifelock and the Norton 360 Deluxe with Lifelock Identity Advisor didn't disappoint. I installed it on my laptop and it was quick, simple, and painless. It had easy instructions to follow and no difficult questions to answer - simply enter your key code and the software does the rest. A short scan showed me a security/password breach from an App I'd only used once when parking my car so I was certainly glad the software easily identified it. The home screen is definitely user-friendly and all of the functions are easily identified. The software has the ability to scan the internet for your email addresses and phone numbers to help with protection. It also has the ability to monitor credit card numbers but I'm not sure I'm ready to provide that information to them just yet. The real-time security monitoring gives you the piece of mind that your information is protected. You can also set it up to operate through a secure VPN to allow safe and anonymous internet browsing/banking, etc. Automatic cloud-backup insures your information can be retrieved if ever lost and there are features to keep your PC camera safe, as well a parental control option. The Lifelock Identity functions include Dark-web monitoring and identity restoration specialists. Not only does it search the dark web but provides real people to assist you in the event of a data breach. The software allows for the use on 3 devices and protects the identity of one user. It would be nice if it offered protection for two adults (husband/wife) for the same cost, or at a reduced price. If this is an option, I am not aware of it. I also tried installing this on a Chrome Book as a second device but it did not "recognize the operating system". This is probably "operator error" so if you're planning on this for a Chromebook, do a little investigating first. I think the best evidence that a product like this works is that it runs quietly in the background, doesn't take up too much disk space, and pops up every now and then to remind you that it's doing its job. Kudos to Norton and Lifelock for a product that does just that.
I would recommend this to a friend - Cons mentioned:Download
Rated 1 out of 5 stars
Dberg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved email to download. Pur hased with new laptop and Microsoft 365. Recieved download email for microsoft 365. No download email for Norton.
No, I would not recommend this to a friendBrand response from Norton & LifeLock Product Expert
Posted .Hi Derek - Sorry for the trouble. Please double-check your SPAM folder, or contact BBY directly for a replacement key - (888) BESTBUY. Hope this helps - DWN
Rated 3 out of 5 stars
Too much additional marketing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps trying to sell me additional products -- this is annoying
No, I would not recommend this to a friend


















